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eBay Buyer Being a Jerk now...what should I do ?
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Printing the lable at home takes time you could've spent doing something else. Ordering the boxes online takes time you could've spent doing something else. Scheduling the Post Office to come pick up a package when you're there (there is no way I would leave a $25+ package on my doorstep) is an inconvenience and takes time you could've spent doing something else.
There is a cost associated with shipping out an item besides the cost of the shipping service a company provides, and this is rightfully covered under handling.
I didn't read this entire thread, but from what I can tell, here is my advice to you:
STOP BEING SO ATTACHED to the idea of receiving a point of negative feedback. It's only a matter of time before an honest, nice seller such as yourself runs into the average c*ckwad, and you're going to have to deal with it.
Give the assh*le his much-deserved point of negative feedback and move on. If you just bend over backwards for him because you're scared of a negative comment, then you're not doing your job to the community. Let others know that he's a horrible buyer and try to influence others to never deal with him.
One "bad" mark against you will not affect you. Especially if you give a civil response to his negative mark on you.
STOP BEING SO ATTACHED to the idea of receiving a point of negative feedback. It's only a matter of time before an honest, nice seller such as yourself runs into the average c*ckwad, and you're going to have to deal with it.
Give the assh*le his much-deserved point of negative feedback and move on. If you just bend over backwards for him because you're scared of a negative comment, then you're not doing your job to the community. Let others know that he's a horrible buyer and try to influence others to never deal with him.
One "bad" mark against you will not affect you. Especially if you give a civil response to his negative mark on you.
This guy is being more JERK now that I have left negative feedback for him. Note that I have stopped responding to him and he replies me this. Here is his response:
The USPS website is plain wrong. They say they stopped by on Satuday but
they didn't. They claim they delivered the package before 10 am but they
don't even stop by our office until the 3 pm hour--every day! Some
bureaucrat at the post office just enters the time on the day that they
take any action whatsoever--not necessarily the action stated on their
website.
What were you going to tell me over the phone? Something you didn't
already say in your email? Why didn't you leave a voicemail stating your
proposal? As for my complaint against another vendor, please read
carefully. I complained that the guy charged $20 and couldn't even ship
the item via priority mail which would take 2 days--he essentially
pocketed postage fees because he didn't spend a full $20 on S&H.
The bottom line is that you were not willing to look into the future and
look out for your buyers. You were too lazy to look into the foreseeable
future. That's probably why you are overweight--you are too lazy. I would
have over looked the issue if you would have offered to at least refund
the S&H charges as a way of apologizing. It is just a matter of principle
and customer service. The customer is ALWAYS right--that's the philosophy
you should have adopted rather than getting argumentative with me.
You have your opinions on the transaction and I have mine. You posted your
side of the story and I posted a brief comment. If you want to take it to
eBay, that's your business. You should just grow up rather than trying to
avoid fault. Grow up!
M.D.
EDIT: An attorney calling the USPS "liars" ?? He apparently now blames me for the Columbus day holiday on Monday 🙁 I am probably going to get sued soon because of a columbus day holiday...🙂 lol
The USPS website is plain wrong. They say they stopped by on Satuday but
they didn't. They claim they delivered the package before 10 am but they
don't even stop by our office until the 3 pm hour--every day! Some
bureaucrat at the post office just enters the time on the day that they
take any action whatsoever--not necessarily the action stated on their
website.
What were you going to tell me over the phone? Something you didn't
already say in your email? Why didn't you leave a voicemail stating your
proposal? As for my complaint against another vendor, please read
carefully. I complained that the guy charged $20 and couldn't even ship
the item via priority mail which would take 2 days--he essentially
pocketed postage fees because he didn't spend a full $20 on S&H.
The bottom line is that you were not willing to look into the future and
look out for your buyers. You were too lazy to look into the foreseeable
future. That's probably why you are overweight--you are too lazy. I would
have over looked the issue if you would have offered to at least refund
the S&H charges as a way of apologizing. It is just a matter of principle
and customer service. The customer is ALWAYS right--that's the philosophy
you should have adopted rather than getting argumentative with me.
You have your opinions on the transaction and I have mine. You posted your
side of the story and I posted a brief comment. If you want to take it to
eBay, that's your business. You should just grow up rather than trying to
avoid fault. Grow up!
M.D.
EDIT: An attorney calling the USPS "liars" ?? He apparently now blames me for the Columbus day holiday on Monday 🙁 I am probably going to get sued soon because of a columbus day holiday...🙂 lol
PlatinumGold
Lifer
no, the buyer wants a refund equivalent to the retail price, not the price the buyer paid to purchase the item.
Actually, his resolution (after he leaves me a negative feedback) was to refund him the shipping & handling charges.
EDIT: btw, if anyone happens to have powers to predict the future, please share them with us. This person blames me for not able to "foresee" into the future.
I am laughing over here to see how stupid his comments are now.
PlatinumGold
Lifer
HAHAHAHAHAHA
the guy he gave negative to other than you had THIRTY THOUSAND + positive feedback.
OMFG, this guy is just NUTS and will not be able to do any real trading on Ebay. amazing, do you think anyone would sell to him based on his feedbacks?
HonkeyDonk
Diamond Member
Everyone needs to email and harass this tool for being well...a tool!
PlatinumGold
Lifer
actually, i DID email him.
😉
SparkyJJO
Lifer
Sounds like that guy needs to grow up. "the customer is always right" doesn't mean that it can be abused like you did you crackhead - if the customer was always right, then I should be able to walk into circuit city and say that they will sell me their most expensive home theater system for $15.... :roll: uhhh.... no, doesn't work (not that I've tried 😉) A better way to put that is "the customer is right until he acts like a 9-year old" - hmm maybe I'm on to something...
supertle55
Senior member
This buyer is added to my blocklist. He's just trying to extract money from you and I bet you he's just some poor college student pretending to be somebody. Real people with real money with busy schedules wouldn't bicker like a woman like this guy. I would've just ignored him from the gecko.
$20 shipping even if the actual shipping cost is $2 first class mail wouldn't matter. If an auction clearly states $20 and if he bought it knowing the terms, how can he complain.? When shopping on ebay, always look at the total cost of item. Don't worry about him. Just let him kick and whine, but remember, you have his mailing address. If he tries anything stupid, pay him a visit or write a letter to his mommy and daddy.
$20 shipping even if the actual shipping cost is $2 first class mail wouldn't matter. If an auction clearly states $20 and if he bought it knowing the terms, how can he complain.? When shopping on ebay, always look at the total cost of item. Don't worry about him. Just let him kick and whine, but remember, you have his mailing address. If he tries anything stupid, pay him a visit or write a letter to his mommy and daddy.
LOL wow, yeah this guy wont go anywhere on EBay... Take a lookie @ his latest bidding action on ebay Hes gone crazy with bids, but died off after the 11th lol. Maybe he got the clue?
PlatinumGold
Lifer
GETGO not GECKO.
just move on; most people looking at ebay evals can read between the lines and realize when a person is a knob. Leave him an honest eval (whatever the results) and let others make their own decisions. High percentage of the good traders will realize what happened and the knob will get a bad rep. Good luck
HumblePie
Lifer
Beh, I can't bid anymore on ebay. I do everything just about through private sites like the Forsale /trade forums here where I have nothing but positive feedback.
I got screwed over by a douchebag on ebay once as well. Unfortunately, I didn't have 100+ evals stored up. I've only made like 6 purchases in as many years through ebay. 5 of them were good 1 was BAD. I bought a luxury watch that turned out to be completely fake. I mean REALLY fake. I asked the seller for a refund. He got billergent with me when he refused, and so I said screw this and contacted paypal and left him negative feedback. He left me it too. However, I got my money back from paypal after sending them the watch to prove it was fake. I still got the negative though and with 6 evals, that sucks. Even though what the guy did was completely illegal.
This is why I hate ebay. I can browse through auction after auction and 90% of them are complete scams of some sort. Not saying all of them, but most of them. Of those not scams, you'd do better finding the item through a retail store at a discount or on sale then buying from someone off ebay trying to jack up the price. Which is why most people hate ebay. I know I do now.
Just in case, this is my now screwed up ebay feedback link :|
Link
I got screwed over by a douchebag on ebay once as well. Unfortunately, I didn't have 100+ evals stored up. I've only made like 6 purchases in as many years through ebay. 5 of them were good 1 was BAD. I bought a luxury watch that turned out to be completely fake. I mean REALLY fake. I asked the seller for a refund. He got billergent with me when he refused, and so I said screw this and contacted paypal and left him negative feedback. He left me it too. However, I got my money back from paypal after sending them the watch to prove it was fake. I still got the negative though and with 6 evals, that sucks. Even though what the guy did was completely illegal.
This is why I hate ebay. I can browse through auction after auction and 90% of them are complete scams of some sort. Not saying all of them, but most of them. Of those not scams, you'd do better finding the item through a retail store at a discount or on sale then buying from someone off ebay trying to jack up the price. Which is why most people hate ebay. I know I do now.
Just in case, this is my now screwed up ebay feedback link :|
Link
HENCE ALWAYS READ SHIPPING CHARGES AT THE BOTTOM!!
i have been on ebay for a bit, and
1. customer is always right, BS not on ebay. Unless ur a big time vendor, they arent always right. Privite sells, is something both parties have to be mutally happy with.
2. i wouldnt worry that much about it. You still have a high feedback. State reasons on why u got the negitive from that ass and most people will look more at good then bad.
3. Next time to cover yourself, i would state that item will be shipped within 2 business days. Promising them same day shipping 100% of the time is very hard. Not even newegg can do that :X
junitjam123
Member
just curse that mofo out
thats what i will do
other wise he will just keep coming back at you
thats what i will do
other wise he will just keep coming back at you
That guy tried to talk in "legal" language with me when I told him that I think that he was trying to "extort" money from me. So I sent him another nice email that shut him up noting all the points where he was wrong. So far, no more replies from him...we can say that the matter is closed.
However, one of my cousins co-worker did email him telling him how stupid he was being. What this jerk did was signed up my cousin's co-worker for spam list with many sites (but my cousin's co-worker was smart and he had created a new account to send him email). My cousin was telling me as to how pissed his co-worker was now and was telling me that his co-worker is gonna do something. I asked what and he told me to just wait for a while and watch.
However, one of my cousins co-worker did email him telling him how stupid he was being. What this jerk did was signed up my cousin's co-worker for spam list with many sites (but my cousin's co-worker was smart and he had created a new account to send him email). My cousin was telling me as to how pissed his co-worker was now and was telling me that his co-worker is gonna do something. I asked what and he told me to just wait for a while and watch.
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