Hrmmmm..this is weird. I used to work for a Chris Kim for Cinetutor in City of Industry, CA. The company sold computers thru ebay, but was finally shut down for the same reason. He took in too many orders and could not handle it and basically the last 20-40 people got shafted when they went bankrupt along with the 20 or so people who had their systems in for RMA or repair.I think he just stole the money and ran. We got into an argument about customer service and honesty a few months before this and I quit, but that's basically the story as I know it.. I then heard he went on to start another company, but I have no idea what happened after that. If you search up Cinetutor on resellerratings and on google, there might still be stories and sites about the crummy service. Also, he had a partner in NY named John Mocombe. I wasn't sure who was the mastermind behind the whole thing. I was young and it was one of my first jobs.