Ebay Auction question - Buyer clicked where he shouldn't......

[Murpheeee]

Hey guys....

I'd appreciate your thoughts on this.....

I am selling a Portable CD player on Ebay.....auction has 3 days to go, 4 bids, still not met reserve. I have a Buy It Now price of $50 on this, and today some guy Buys it Now.

Then he sends me an email saying "oh, I made a mistake, I meant to bid $15, but instead of hitting confirm, I hit Buy it now, I cant afford to pay $50 for this....."

I emailed him back and told him he had to retract his bid, and told him how to do it......this was a few hours back and he still has not done it.

So....my auction has ended. Anyone watching this item will assume that it's sold, I have been charged a sale fee by Ebay, and I am stuck with a buyer who has no intention of buying....great huh.

If he does retract his bid, does the auction go back to where it was before he bid? I know it does regularly, but not sure about Buy It Now.

What should I do?

 

[amdforlife]

tell him he "bought it now" and you have been charged by ebay...therefore he needs to cough it up

 

[goodoptics]

tell him that he needs to comply with Ebay Auction terms and conditions and pay you the reserve.

If he refuses, give him a negative rating.

 

[Murpheeee]

yeah but if he doesn't want it, he isn't going to pay for it

worst I can do is leave him bad feedback....doesn't help me sell it

 

[zmatrix]

Murpheeee, read your PM.

 

[Viperoni]

There is a way to get your money back
Here's the link
Requesting final value fee

Defientely leave a neg feedback.

 

[ChrichtonsGirl]

He won the auction (since he didn't retract his bid), so you should treat it that way. Send him a letter congratulating him on winning, along with the amount he owes and how he can pay it. Tell him you'd like to hear from him within 3 days with his shipping information and if he doesn't pay up within 10 days (or if he says he's not paying sooner), file a Non-Paying Bidder Alert on him to recoup your fees, then leave negative feedback for him.

 

[Bozo Galora]

ummmm. I know you can cancel a bid from somebody DURING an auction
I just wonder if you can cancel a "buy now"

 

[Murpheeee]

Thanks zmatrix

FYI for the rest of you:

If they use Buy It Now, the auction ends and the bid cannot be retracted by the buyer or cancelled by the seller..

 

[AUMM]

this happened to me too, they guy bid on it and said it was an accident. i told him to send me a check for the re-listing fee, at first he said he would but never did, then i filed a non-paying bidder alert or something through ebay and he sent me a check so he wouldnt get a negative feedback or a non-paying bidder thing.
After i re-listed it i sold it for like 30 bux more so it worked out