DVD-Rom drive scratching disks?

[Miraluka]

OK. So i installed my new Hitachi GD-7500 DVD-Rom Drive. 12x/40x.
I put a CD into it for a test run, and it doesn't read. The drive just spins the CD. I took the CD out, and there was a huge circle gouge on it. Why is the head scratching the CD?


I flashed the BIOS for the drive...but i doubt thats the reason.

Any CD i use, it can't read. Windows98SE detects the drive, the correct brand and model number. But in Device Manager it lists the drive as a CD-Rom.

WTF Is going on?

I have this drive set up as Secondary Master.

 

[OCKid]

i cant help too much, but if you have only one hard drive, I think it should work better as Primary Slave. I'm not too sure though...

 

[Miraluka]

MSi K7t Pro2-A
Duron 800
256mb PC133 cas2 crucial
Voodoo3 2000
Turtle Beach Santa Cruz sound card
Linksys etherfast 10/100 NIC
Antec 300W p/s

2 Hard-drives:
1 30gb 7200rpm ATA66 seagate (primary master)
1 30gb 5400rpm ata66 maxtor (primary slave)

DVD drive set as secondary master.

1 CD-R. Smart and Friendly 8x CD-Rocket, SCSI, connected to PCI SCSI adapter.

1 Floppy.

 

[Miraluka]

BUMP. HELP ME PLEEZ

 

[TunaBoo]

A lot of times, device manager lists it as a CD-ROM. There is no DVD catagory, CD-ROMS, DVDs, and CDRWs are all under the CD-ROM catagory.

Is the gouge only in 1 spot, or is it all over (like the head is moving around gouging).

 

[kd7fhd]

You better return that drive and get a new one! I've seen that one other time... my brother bought a creative labs cd-rom that destroyed his office 2000 and damaged his accounting software cd. The local mom & pop's computer store he bought it from REALLY didn't want to replace the drive or software.