DVD Registry error / Code 19!! HELP PLEASE!!

[Diagnostics]

Just the other day I noticed my DVD drive wasnt working. Hmmm, so I went to device manager and sure enough the following errors come up:


PIONEER DVD-RW DVR-112D ATA Device
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)

TM5581Z VON413R SCSI CdRom Device
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)

I'm waiting for my payment on a registry fixing program to be approved and im going to try that. But any other help would be much appreciated! I have already tried updating drivers and uninstalling/restaring with no improvement.

 

[montag451]

Hi,

Welcome to the forums.

Do you remember doing anything between the time it was working, and when it stopped?
Anything?

First thing to try which won't cause any harm is to go into control panel and UNINSTALL the optical devices you are having problems with.
This isn't a 'fix all', cos if you do this with some other devices in control panel, you'll get into deep water.
I presume you have two optical devices, SCSI cd and ATA dvd - is this right?
Please try what I have suggested, then post back with loads more information (storage devices, motherboard, RAM, Operating system etc) and the result.

 

[robisbell]

go to device manager, and are there any yellow exclamation marks or question marks on any of the devices? anything listed as unknown device?

 

[dclive]

Originally posted by: Diagnostics
Just the other day I noticed my DVD drive wasnt working. Hmmm, so I went to device manager and sure enough the following errors come up:


PIONEER DVD-RW DVR-112D ATA Device
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)

TM5581Z VON413R SCSI CdRom Device
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you can first try running a Troubleshooting Wizard. If that does not work, you should uninstall and then reinstall the hardware device. (Code 19)

I'm waiting for my payment on a registry fixing program to be approved and im going to try that. But any other help would be much appreciated! I have already tried updating drivers and uninstalling/restaring with no improvement.

Probably a bad upper filter.

Do NOT run or install any "registry fixing programs" unless they're made by Microsoft and downloaded from Microsoft.

http://support.microsoft.com/kb/314060
^^

That's what, I suspect, will fix you.

Registry 'fixers' - just say no.

 

[dclive]

BTW, that was the very first hit when I googled 'code 19 dvd' - couldn't be easier....

 

[Diagnostics]

Hey thanks a lot everyone who replied. And thanks even more to dclive Although there was no UpperFilter, I found and deleted the lowerfilter, restarted and now it works.

 

[montag451]

Nice fix dclive

 

[Old Hippie]

Originally posted by: montag451
Nice fix dclive

I agree. I've seen this a coupla times now, but how, when, why, do these registry entries get changed?

Enquiring Old Hippies just wanna know.

 

[dclive]

Title says: You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

Interpreting that, it suggests that the CDROM program is doing something funny with your filter drivers - drivers in the 'path' whenever you access/touch your optical media.

In plain English, there's a bad driver there that does bad things put in place by some CD/DVD software. If you ever have a optical media problem, that's the first place to look once your hardware tech eliminates hardware.

 

[Diagnostics]

Originally posted by: dclive
Title says: You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

Interpreting that, it suggests that the CDROM program is doing something funny with your filter drivers - drivers in the 'path' whenever you access/touch your optical media.

In plain English, there's a bad driver there that does bad things put in place by some CD/DVD software. If you ever have a optical media problem, that's the first place to look once your hardware tech eliminates hardware.

Except my error code was 19 and I never installed driver for the device since it was OEM and didnt come with any... If it does, Newegg owes me a CD!

 

[dclive]

Originally posted by: Diagnostics

Originally posted by: dclive
Title says: You can no longer access the CD drive or the DVD drive, or you receive an error message after you remove a CD recording program or a DVD recording program in Windows XP: "error code 31"

Interpreting that, it suggests that the CDROM program is doing something funny with your filter drivers - drivers in the 'path' whenever you access/touch your optical media.

In plain English, there's a bad driver there that does bad things put in place by some CD/DVD software. If you ever have a optical media problem, that's the first place to look once your hardware tech eliminates hardware.

Except my error code was 19 and I never installed driver for the device since it was OEM and didnt come with any... If it does, Newegg owes me a CD!

Keep reading in the KB - #19 is mentioned too.

You never installed any CDROM burning utilities? At all? If not, what, exactly, did you remove from lowerfilters?