DVD player is not detected

Emultra

Golden Member
Jul 6, 2002
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My DVD player has been working fine until a while ago. I insert a CD and it just doesn't recognize it. The power is there since I can put CD's in and out, and the LED lights when I boot up the computer and the CD spins inside the player.

Please help. What is wrong? I removed the DVD player from the hardware profile and tried to re-install it but it won't detect there either.
 

Emultra

Golden Member
Jul 6, 2002
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I see two cords connected to it; the power cord and a flat one. They should be in there tight.

How do I see if it's being detected? I can select it as a choice in the boot-up menu if that's what you mean?
 

junglevip

Junior Member
Jun 7, 2004
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When you start your computer it will say "Press F1 to enter setup" or something similar. That is how you enter the BIOS. Is that the bootup menu you mean?

(In the BIOS there will be a page listing the IDE devices - which will typically include a hard disk and your DVD drive. If the DVD isn't listed, this means it's not been detected.)

When you tried to re-install it what happened?

It sometimes happens that *DVD* drives stop detecting *CDs* - have you tried a DVD instead?
 

MooseMuffin

Junior Member
Oct 6, 2001
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If its not being seen in your bios then either your drive or you cord (the flat one) is bad, more likely the drive. If it is being seen in bios and windows still wont let you use it then delete the drive from windows' device manager, if it already hasnt been deleted, power off and remove the flat cord. Boot windows again, power off again, and plug it back in. Thats all I got.
 

Emultra

Golden Member
Jul 6, 2002
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I do see it as a choice for boot-up (1st device floppy, 2nd IDE, 3rd DVD). I'm going to unplugg the cord and see what happens.

It went bad right after I opened the chassi to clean out some dust, but I've already checked the cables...are there only two cables that are supposed to be plugged in?

Also, when I remove it from the device manager (which I've done), is the player supposed to be detected and automatically installed then next time I boot up?


Edit: I unplugged the IDE cord, booted up, shut down, plugged the cord in, booted but didn't work...
 

Richard98

Golden Member
Jan 30, 2001
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Check the IDE connection on the motherboard side. Sounds like you pulled something loose when you were trying to clean it.
 

huesmann

Diamond Member
Dec 7, 1999
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It's possible that another position on the cable may work better. Sometimes they don't like being master, sometimes they don't like being slave.
 

Emultra

Golden Member
Jul 6, 2002
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I put my finger behind the motherboard and another on the cord and pushed hard. It should be in.

Though how do I change the position? I noticed the pin thingy is wider than the cable can connect to, should I insert it farther to the left/right? If so, only some or all the way?
 

LeadMagnet

Platinum Member
Mar 26, 2003
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Originally posted by: Emultra
I do see it as a choice for boot-up (1st device floppy, 2nd IDE, 3rd DVD). I'm going to unplugg the cord and see what happens.

It went bad right after I opened the chassi to clean out some dust, but I've already checked the cables...are there only two cables that are supposed to be plugged in?

Also, when I remove it from the device manager (which I've done), is the player supposed to be detected and automatically installed then next time I boot up?


Edit: I unplugged the IDE cord, booted up, shut down, plugged the cord in, booted but didn't work...

It's not a software thing so forget the software that came with it and leave windows alone.

You need to completely unplug and replug-in BOTH ends (or all 3 connectors if it is sharing) of that wide flat IDE cable. And if that doesn't do it try it again, and again.

Then if it's still not recognized by the bios I would swap out the IDE cable.
 

Emultra

Golden Member
Jul 6, 2002
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Thanks for the advice, all, but I tried it and it still won't show up...should I get a new cable? What could've happened when I cleaned out the dust?


EDIT: I autodetected it, and the second master says DVD-rom. Is it supposed to be the second master? If it is indeed detected now, what do I do to make it appear in "my computer" along with the harddrive and floppy?
 

hairygit1

Member
Jul 29, 2001
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Hi,

An IDE device [drive] can be either master or slave.
If you have 2 IDE sockets on your motherboard, then you can have 2 master devices.
The hard drive u boot from should always be on IDE--0, and set as the master.
It sounds like your DVD is on IDE--1 and set as master.

Just make sure the jumper at the back of the DVD drive hasn't fallen off while you were cleaning it [especially if you were using compressed air].
 

Emultra

Golden Member
Jul 6, 2002
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I wasn't cleaning the DVD itself (the CPU fan), but I might have nudged it.
Where would the jumper be positioned? What does it look like?
 

hairygit1

Member
Jul 29, 2001
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On the back of your drive, there'll be about 9 or 10 pins.
First - power
Second - IDE cable.
Third - jumper settings
Fourth - sound connectors etc

This is looking at the drive from the back of the drive and going left.

If you can take your drive out of the case to have a good look at it.
There might be an etching or a sticker with M or MA or Master, and, S or SL or Slave, and, CS or Cable select. If there is, it will tell you where the jumper connector should be. [on the master position if there is nothing else on that IDE ribbon].

Have a look at the following website - just did a search for it:
http://freepctech.com/pc/001/installing_ide_devices.shtml

Photos/pictures to make it easier
 

Emultra

Golden Member
Jul 6, 2002
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Hmm, in the BIOS it says Secondary Master: Pioneer DVD, but when I look at the IDE cable between the DVD player and the motherboard it says SLAVE, on the cable...

Edit: I found the jumper and changed it to secondary slave, confirmed in BIOS but no response in Windows...
 

Emultra

Golden Member
Jul 6, 2002
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Master, slave, nothing makes it work. It spins, it lights, it's there in the BIOS...
 

Delorian

Senior member
Mar 10, 2004
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Have you checked your IDE connectors? Make sure there aren't any bent/broken pins. If bent, you can VERY carefully bend them back into position. If they're broke, they're broke, not much you can do. If BIOS does "autodetect" the drive and can recognize it as a DVD-ROM drive, then windows should recognize it as well when you add/remove hardware. What OS by the way?
 

Emultra

Golden Member
Jul 6, 2002
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It's WinME, and yes, BIOS autodetects it as DVD drive when I press enter on Secondary Master.
I've tried add hardware but it only recognizes some "Creative Multimedia Service", which is probably the sound card, but that works fine. That thing was there before.