DVD driver won't install

lupi

Lifer
Apr 8, 2001
32,539
260
126
Last week I upgraded my version of vista. Today I went to install another program via the dvd drive and found it wouldn't work. When I went to device manager I saw that it said there was a problem with the driver.



Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

Problem signature:
Problem Event Name: PnPDeviceProblemCode
Architecture: x64
Hardware Id: IDE\CdRomMAD_DOG_MD-16XDVD9______________________2.F6____
Setup class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
PnP problem code: 00000027
Driver name: cdrom.sys
Driver version: 6.0.6001.18000
Driver date: 01-21-2008
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033

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Any idea on what's wrong?
 

CalvinHobbes

Diamond Member
Feb 27, 2004
3,524
0
0
There are several causes of Code 39 errors: ?A required device driver is missing. ?A required binary file is corrupted. ?There is a problem with the file I/O process. ?A driver that is referencing an entry point in another binary file is unable to load.Recommended resolution

Reinstall the drivers for this device.

Uninstall and reinstall the driver

Uninstall the driver from Device Manager, and then scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. However, sometimes, it will open the New Hardware Wizard which may ask for the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor?s Web site. 1.On the device Properties dialog box, click the Driver tab, and then click Uninstall. Follow the instructions.2.Restart your computer.3.Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
 

lupi

Lifer
Apr 8, 2001
32,539
260
126
managed to fix it. Found a MS Kb on it that has you do a registry entry correction following a vista to vista upgrade. Just uninstalling the device and getting vista to reinstall left the same error. (fix involved going in and deleted upper and lower filters, what ever those are?)