Dvd-Drive Won't Read Disc

[Blitz1775]

So I finish building my computer after having it for 2 months but when I finally get done The Dvd-Burner does not work on my computer at all both of them however it works in my old computer, but my generic dvd-drive does work. Now what bugs me is that They are recognized by the bios and windows. However When I try to load a disc neither one is able to read a disc. Now I run Windows XP Home Edition with service pack 1 and the weird thing is the drive works fine when It has no service pack or anything loaded from windows update. But my old computer has the same setups and works just fine.

I've tried everything but nothing seems to work. I've uninstall drivers, I've changed it from cable select to master slave settings, switched out power cables, checked serial cables, switched ide cable slots. None of these worked hell I've updated the bios (almost fried the bios, but thats another story). I am pretty much out of things to try so I've come here hoping to get help. I appreciate all advice given to me.

My Computer Specs are as follow:

Antec True Power 380 Watt
AMD 64 3000+
K8V Se Deluxe Motherboard
Corsair 1gig 3200 Ram
Radeon 9800 Pro 128
western digital 80 gig hard drive (8 meg cache)
Maxtor 200 gig hard drive (8 Meg cache)
Pioneer 106 Dvd Burner or Sony Dru-540a Burner (Tried both in My computer neither worked)
Generic Dvd-Drive

 

[Souka]

can it ready anything? read a cd?

 

[Blitz1775]

Well technically it used to on this computer until I updated it to service pack 1. However I dont think service pack 1 is the problem since I tried the drive in a different computer with the same updates and it worked

 

[febuld]

do you have the latest ati drivers? make sure you never got a video driver from Windows Update. In October 2001, Windows Update had a new driver for my Nvidia GEforce 2 MX video card. The thing is that this driver disabled my dvd drive's ability to read DVD's... This might be a similar case. I suggest you either:

A. uninstall your video drivers and reinstall the ones that came with the card.

or

B. Uninstall all of the Windows Updates untill your DVD drive starts running again. Then reinstall the updates and narrow them down to which one messes up your DVD drive...

 

[Blitz1775]

Well febuld I'll give a try on the things you said later although I do have to admit I'm kinda baffled why windows update drivers would mess with that, but the security update Ideal sounds reasonable.

 

[febuld]

the windows update thing may sometimes include an ATI driver that supposedly works fine...but it might not function with DVD drives. That happened to me when Windows Update installed a *new* nVidia driver...

 

[Blitz1775]

I'm Back here again to ask for your help. Apparently It is service pack 1 and such that is causing the problems. I can get the drive to work without it. However when I install it the drive cant read any disc, but is recognized can someone please help and explain why this is happening. Since it only happens in this new computer not my old one.

 

[Blitz1775]

So what do you think I should do? Do you think maybe the motherboard is defective.

 

[Big Lar]

Have you tried re-installing your chipset drivers for the motherboard, after installing sp1 or sp2?

 

[Blitz1775]

I'm not sure I may have, but i guess i could give that one a shot. I'll let you know the results as soon as possible.