DVD Drive HELP

[corruptedmage25]

i have a 16x Emprex DVD drive
http://shop4.outpost.com/product/4246484?site=sr:SEARCH:MAIN_RSLT_PG

i use a dvd encrypter to encrypt the files and use intervideo to transfer the VOB files onto an 8x Maxwell DVD. For some reason, my emprex drive that burns it cannot read it yet other drives in my house can? i have downloaded the latest firmware for it. i have no clue wut to do. please hlep. thanks

 

[aGreenAgent]

What does it do? Say the disk is not formatted, say there is no disk?

 

[corruptedmage25]

it says theres no disk and freezes up my computer

 

[aGreenAgent]

Is it recognized correctly in the BIOS and in Device Manager?

 

[corruptedmage25]

i have no clue how to do that. If you dont mind, can u show me how to do this?

 

[aGreenAgent]

To check if the BIOS recognizes it correctly, reboot the computer, and immediately after you hear the startup beep, you'll see the Numlock, Caps lock and scroll lock lights blink. As soon as they do, start taping the Delete key. This will bring you into BIOS. Look through there a bit and you'll see your DVD drive listed somewhere. It's usually under the very first catagory on the BIOS menu. (If you have an OEM computer like Dell or something, it may be F2 or something instead of delete. The very first screen you see when you turn on your computer will tell you how to get into the menu, somewhere if neither of those two buttons work.)

Go get to device manager, go to start->control panel->system->hardware->device manager. Look under DVD/CD ROM Drives.