Just recieved an e-mail that started with this line:
Please install Windows Explorer on _____'s computer..."
:Q
Nate
Please install Windows Explorer on _____'s computer..."
:Q
Nate
Dumbest helpdesk/support call you've ever gotten? (or answers you've ever given/gotten)
- Thread starter NTB
- Start date
Is the Internet down?
Can you see what I am doing on my computer?
I have a virus because <insert anything here>.
Can you see what I am doing on my computer?
I have a virus because <insert anything here>.
Me:That's "O" as in Oscar.
Him:What?
Me: It's an "O" sir, as in the name Oscar.
Him:I don't get what you mean.
Him:What?
Me: It's an "O" sir, as in the name Oscar.
Him:I don't get what you mean.
LOL that just reminds me of a phonecall we got once..
us: "can you spell that last name please"
him: "n"
us: "M?"
him: "no, N as in knucklehead"
i laughed SO hard when i heard about that. it was a parent looking for his kid. ROFL.
"Could you come over to my desk sometime this morning and please move my mouse to the left side of my computer? Thank you"
Is The Internet Down?
"All my settings are right it HAS to be your service"
A guy calls me up complaning and saying how bad we suck because he cant get online. I ask him if he is in front of his computer and he says no im on a pay phone my line got shut off, shouldnt my dial up still work?"
"All my settings are right it HAS to be your service"
A guy calls me up complaning and saying how bad we suck because he cant get online. I ask him if he is in front of his computer and he says no im on a pay phone my line got shut off, shouldnt my dial up still work?"
Her: "My cupholder is broken"
Me: "Your cupholder?"
Her: "Yes, that cupholder that comes out when you push the button. It doesn't work"
Me: "Oh..."
Me: "Your cupholder?"
Her: "Yes, that cupholder that comes out when you push the button. It doesn't work"
Me: "Oh..."
well im inhouse the best i've gotten was 'I LOST ALL MY FOLDERS IN MY INBOX THE PLUS SIGN ISNT THERE!!'
'see that scroll bar on thebottom?
'yeah'
'slide it over'
'aw man.... thanks............'
another one (nothing special)
'how do i delete these other sheets on this excel document i dont need all this crap!!'
'see where it says the sheet?'
'yeah'
'right click'
'oh..'
'see that scroll bar on thebottom?
'yeah'
'slide it over'
'aw man.... thanks............'
another one (nothing special)
'how do i delete these other sheets on this excel document i dont need all this crap!!'
'see where it says the sheet?'
'yeah'
'right click'
'oh..'
Had another one where I went and set up this lady's computer in her new office, and had to set the keyboard on the desk, right beneath & in front of the monitor. She said she was going to get a kb tray for it, and asked if I could come up and move her keyboard for her when she got it.
Now, to be fair, I was going to have to re-route the cable just a little (run it back behind the tray rather than to the back of the desk and down the little hole that was cut in it), but that isn't too difficult. And to make things easier, this was a Mac - everything was USB. There's no way you could plug the keyboard in incorrectly, unlike a PC where switching the mouse and the keyboard - assuming both are PS/2 - won't work.
Nate
Now, to be fair, I was going to have to re-route the cable just a little (run it back behind the tray rather than to the back of the desk and down the little hole that was cut in it), but that isn't too difficult. And to make things easier, this was a Mac - everything was USB. There's no way you could plug the keyboard in incorrectly, unlike a PC where switching the mouse and the keyboard - assuming both are PS/2 - won't work.
Nate
well i support field techs, and i had one call in and say he had a DOA drive. Turns out the dip sh!t just pulled a swappable drive out of a RAID 5 array without prepping it. This was at a national bank mind you, so he got fired over the phone.
I worked at an IT help desk back when i was in high school and it shocked me how dumb some of the really high paid people were. Like one person didnt understand what they had to plug their computer in. His reason was because he never had to plug in this "computer with the flip up screen"
-doug
-doug
I had one call where a woman said her machine wouldn't come on. She said that the phone rang, she turned to answer it and she she turned back the computer was off. I confirmed that both the monitor and Computer would not power up, before I attended her desk.
Started along the power cable which when into a power bar. This power bar was behind a foot rest, so when she turned and pushed the foot rest, off went the computer...
She also wanted to know if there was anyway to get back the excel spreadsheet that she was working on...
Some users don't even bother to check for simple logical solutions.
Originally posted by: NTB
Just recieved an e-mail that started with this line:
Please install Windows Explorer on _____'s computer..."
:Q
Nate
Does he mean Internet Explore?
Windows Explore is something completely different, it's the file management program.
Either way, that person is not l33t.
dabuddha
Lifer
- Apr 10, 2000
- 19,579
- 17
- 81
Originally posted by: orangel
Originally posted by: NTB
Just recieved an e-mail that started with this line:
Please install Windows Explorer on _____'s computer..."
:Q
Nate
Does he mean Internet Explore?
Windows Explore is something completely different, it's the file management program.
Either way, that person is not l33t.
You mean Explorer right?
I had a co-worker at one time who spent 45 minutes on the phone with some numbskull who didn't know what a freakin' desktop was. As for me, I've got enough tales of stupidity to fill a book. I posted my favorite story some time back...
haha, now if only we could tell the stories of the dumbest helpdesk/support answers we've ever gotten...
One of the people I work with told a teacher that she had the Dell virus, which, to my knowledge, is not real. He said this because it was getting slow from spyware etc. Of course, the teacher went nuts, thinking she had a virus. We had to calm her down and yell at the stupid kid.
had a call from someone that told me her CD-ROM wasnt working properly
when i went over to her cubicle..she said the CD-ROM is not working and then handed me a pair of computer speakers
when i went over to her cubicle..she said the CD-ROM is not working and then handed me a pair of computer speakers
me: alright, please click the start button
her: i don't see it
me: bottom left hand corner
her: i don't see it
me: on your screen
her: i have a "z"
her: i don't see it
me: bottom left hand corner
her: i don't see it
me: on your screen
her: i have a "z"
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