DSL slowed down dramatically..

TheVrolok

Lifer
Dec 11, 2000
24,254
4,092
136
All of a sudden I've noticed pages taking longer to load and downloads not over 5k/s today... I just checked at DSL reports and it benchmarked my DSL at 112k/72k. Yesterday it was 560k/230k.. what would slow it down that much?

Nothing like paying a specific price for a specific speed, 640/320, then getting a sixth of it all of a sudden.
 

jmitchell

Senior member
Oct 10, 2001
212
0
0
there are many things that could slow it down... but the first thing to remember is that with a residential line you do not have a service level agreement, and your 640/320 is the maximum speed you will possibly reach, but even if you never got over 400/100, they would still, legally, be providing you exactly what you paid for. Sooo, call your isp. If you have major slowdown I'm sure they know better than we do if they are having backbone or server issues. Other than that, maybe a squirrel bit a hole in part of your loop and now moisture is rotting it away, gradually lagging you out...
 

highball

Member
Sep 28, 2001
60
0
0
That sounds very strange, if you messed around with your connection configs I can suggest is d/l'ing windows network booster (a tweak that actually works and optimizes)here. Otherwise, contact your IP tech plp.

Good luck
 

Kingofcomputer

Diamond Member
Apr 6, 2000
4,917
0
0


<< the first thing to remember is that with a residential line you do not have a service level agreement, and your 640/320 is the maximum speed you will possibly reach, but even if you never got over 400/100, they would still, legally, be providing you exactly what you paid for. >>

No, DSL providers promise 384K minimun. It's unacceptable for not getting 384K at least. If it's because you're too far from the central hub so that you can't get 384K, don't use DSL.

There must be something wrong with your tel line or your DSL provider.
My DSL provider - Pacbell - often down once or twice a month, often suddenly become very slow, just call the customer support, tell her it's down, listen to her BS instructions, pretend you're trying, tell her that you try it and still doesn't work, get a ticket number, after few hours to next day, it'll back to be working, and you'll feel faster than before. Then after some days, repeat the above.

Also, when your DSL is abnormally slow, try to pick up the phone and listen if there is noise. I had a 2 months experience of having noise in tel line during night prime time that made the DSL almost not working - extremely slow, like a 300bps modem.

Moreover, if you don't live close to the central hub so that you can get 1.5M, don't use DSL too. Afer using DSL at 1.5M for a year, I can't accept anything lower than 1.5M.


 

jmitchell

Senior member
Oct 10, 2001
212
0
0
kingofcomputer,

No, not all dsl providers guarantee 384, in fact not many if any (for residential). Do you disagree? Then how do you explain idsl? Its max speed is 144... hmm.... And yes they usually do guarantee a minimum, but its more like 128kbps... But silly me how would I know? Oh yeah I worked with covad and rhythms and northpoint and most of the ilecs and other clecs for over a year providing and supporting dsl... and then they all went out of business =(
 

aethan13

Junior Member
Nov 20, 2001
3
0
0
having worked for a dsl provider as tech support for the largest provider in the north east. i can tell you that most do not give any guarantees on speed at all. read the fine print in the service agreemnet it stated UP TO. so really that meant as long as you were geting something we didnt have to do to much, but run some trace routes and check to see where the problem lies is it on the dsl providers network or on the global providers? this will help you figure out where your issue is. all so if you are running a versio of PPPoE you may want to see if theres an update as it has been know to cause a few issues with slow speeds. and as on oerson has all ready said it could be your phone lines. if theres static it can slow you down. i have all so seen where the 2.4 gigahertz phone have caused slow downs. theres so much that can cause it. but your best bet is to check your speeds with some trace routes. run those and if the slow down is with in the first 3 hops then its normally the isp or your lines, one last thing if your running a router update your firm ware.
 

Kingofcomputer

Diamond Member
Apr 6, 2000
4,917
0
0
i'm talking about home use adsl, althought they only mention the speed is from 384K to 1.5M,
it's quite sure you'd get at least 384K, if your line condition is not good enough to get that, you can cancel immediately within the first month and pay nothing.