DSL setup help rj11 and rj45

[dartblazer]

i have adsl service but an sdsl modem, its limiting me to 384 download speed and i should be at 608, so i bought a new adsl modem.

My problem is this, i had my line installed professionaly so i have no idea how he hooked it up. and the connection from the wall is rj45, however my new modem only has input for rj11. How do i get this to work? is there an adapter or is it possible to create one?

Any help is greatly appreciated
Scott

 

[Zlash]

rj-11 is just a regular phone line...you sure it was hooked up there hehe?

 

[Tallgeese]

Assuming your installer wasn't Jimmy the Jackleg Redneck, a standard RJ-11 cable will work.
Plug it into the wall outlet and the modem.
Be sure to use any inline filters provided my your ISP or installer.

 

[dartblazer]

ok, there is no rj11 jack in the wall, only a rj45. and there is no rj11 jack anywhere nearby.

 

[L8CS]

<<ok, there is no rj11 jack in the wall, only a rj45. and there is no rj11 jack anywhere nearby. >>

Just replace the RJ45 jack with a RJ11. The primary pair on the Inside Wire (IW) will either be a White and Blue wire, with or without a tracer, or a Red and Green wire. Those two color combinations are always the first cable pair. If your IW happens to have both, you can use a voltmeter to check for 48volts DC on one side of the pairs.

 

[FUBAR]

You never saw the back of the modem you had before you got rid of it to see what kind of connections you had?

Sometimes the rj-45 jack is a combo that you can plug an rj11 into as well, just gotta make sure it's in there straight.