I had the same problem with Earthlink, they kept sending meemails with "Confirmed Delivery Dates" since last Aug, and never came. I finally got fed-up and canceled the order, and ordered direct from Verizon, that was two days ago, I just got all the equiptment, adsl modem, filters, etc. today, my service will be activated this week-end.
Also, I'm in NYC, I found out Earthlink routes all its connections through its servers in Atlanta, which should slow the connection. Verizon is less then a 1/4 mile from my house, AND $10.00 a-month LESS than earthStink
