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Drivers Wont Install Properly, HD 4850 Crossfire, 8.8 and up

M

Mustachio

Junior Member
This is my first time on these forums, and if this has already been addressed I am sorry, I searched through the forums, but did not find anything relevant and do not have hours to sift through threads.

Basically, I am running Vista 64, with two Sapphire Radeon HD 4850's running in crossfire. I built the rig in July and had no problems setting it up and getting crossfire to work properly with the 8.7 drivers, but newer drivers do not work.

With the 8.7 drivers installed it works fine, however, when I try to update to 8.8, 8.9, 8.10 or the 8.10 FC2 Hotfix (which is most important to me now) I get an error message from CCC on boot that it could not load because either no graphics drivers were installed or there was a problem loading the drivers or the hardware (cant remember the exact message). When looking at both of the graphics cards through device manager, both are listed with an exclamation mark, and the error is listed as Code 43, there is a problem and the the drivers could not be loaded.

I have gone through and ran driver cleaners in safe mode, tried installing on top of other drivers, doing fresh installs, uninstalling the cards through device manager and letting windows pick them up.

So far the most success I have had was to clean the drivers, do a fresh install of the hotfix, boot into windows, uninstall both cards, reboot and let windows install. I was able to get the new CCC working just fine, but when I checked the driver versions in device manager they were both old, so this really doesnt help me at all.

In addition, I have taken both video cards out of my system and I am able to install the drivers just fine for each card individually, but when the second card is installed, I first get the code 43 error on the second card, then on reboot, on both.

Please help me! I really want to get these new drivers working, especially the FC2 hotfix as it comes out really soon. ATI support has only told me what I have told you above and has not contacted me back for two days, so I dont know what to do, any help would be greatly appreciated.
 
What motherboard?

OH AND I HAVE THE SAME MOTHER FREAKING ISSUE. >_<

Just stick with 8.7, no other drivers will work.
 
wow! finally some people with the same issue i was having. I got the same Code 43 error in device manager. What i did was uninstall the old drivers using the catalyst uninstaller. I then rebooted in safe mode and used driver sweeper to clean leftovers. When i installed the new drivers i was still having problems. The strange thing is after i shut the computer down and then powered it back on all of the issues were gone. There was no more Code 43 error and CCC was able to detect the cards just fine. I was also using 4850s in Crossfire.
 
Have you tried installing the 8.10's without CCC, and then installing CCC from a previous version (eg. 8.7's)
 
TridenTBoy, I am using a Gigabyte GA-EP45-DS3R... I just checked their webpage and it looks like there are some updated chipset drivers. Going to give those a try and see if it does anything, even though I feel like it shouldnt make a difference, but you never know. I really dont want to stick to 8.7 cause Ide like to have the manual fan control right in CCC, not to mention having the FC2 hotfix for FC2.

hddvd, I will try and reboot a few times to see if it works, but i highly doubt it will just pick it up and start working after an extra reboot or two. Did the problem ever crop back up again on further reboots or was it just gone?

And Quiksilver, I have not tried that, but I'm almost positive its the actual drivers themselves and not CCC. After running the installation of the FC2 hotfix driver, then removing the cards in device manager, windows then reinstalled using an older driver, CCC worked fine at that point, so I dont think its related to CCC, and I think its a driver error, possibly some conflict with something.... Just dont wanna go through the hassle of having to swap all my hardware in and out, then go through the process of a format just to then see if there is some conflict I was unaware about.
 
I got a VisonTek 4870 last month and their XP drivers online only went up to 8.6 - which worked fine for me. I then used ATI's 8.8 and had a lot of issues. I should have trusted VisionTek. The new drivers in Vista have been fine
 
System config, please.

I'll note that I had huge problems with all graphics apps and video/animation with CCC 8.9. Had to go back to 8.8. Not running Crossfire, though.
 
Well, I followed hddvd's advice and simply let my computer reboot an extra time after the install. Somehow, some way, it seems to work.

Although now it seems that performance has suffered a little bit. Framerates in game still show high, and a little research seems to show that it may be microstuttering, or some form of stuttering, framerates are still high, things just dont seem to play all that smoothly, kind of jerky. Never noticed it to this extent before, so it may not even be worth keeping these drivers for now. We will see.
 
weird, I'll try this.. but it never worked when I did it.

tried it and it didn't work. Just keeps saying, "YOU HAS NO CARDS THAT WORK." Everytime I boot up it says that. >_<
 
Well I did get mine to install up to the 8.10 hotfix... the first one.. I tried the second 8.10 hotfix, the 8.551 drivers and the first time, I got a BSOD on the first reboot, then it booted fine, however, after downgrading to the 8.7 drivers to try and fix the stuttering (which I now get the same stuttering, even in the 8.7's) and trying to upgrade back to the 8.551 hotfix, I got bsod's on all boots now and can not use the drivers anymore. So now im stuck with stuttering, and the first hotfix driver..... getting really tired of all these issues... hope 8.11's fix these up, or i may need to format and reinstall windows.
 
Originally posted by: Mustachio
Well I did get mine to install up to the 8.10 hotfix... the first one.. I tried the second 8.10 hotfix, the 8.551 drivers and the first time, I got a BSOD on the first reboot, then it booted fine, however, after downgrading to the 8.7 drivers to try and fix the stuttering (which I now get the same stuttering, even in the 8.7's) and trying to upgrade back to the 8.551 hotfix, I got bsod's on all boots now and can not use the drivers anymore. So now im stuck with stuttering, and the first hotfix driver..... getting really tired of all these issues... hope 8.11's fix these up, or i may need to format and reinstall windows.
Click to expand...

I went through everything you are describing at one point or another. They will never fix it. I always hoped for it with every driver. >_<
 
It never did this before.. but now it does this when I try to reinstall the 8.7 beta drivers. (They worked previously... NOTHING WORKS NOW, 8.7 OR ABOVE!) I've tried using driver cleaner .net and it just produced these errors now. It apparently deleted some kind of ATI INF file. >_< Fucking lame.

http://img293.imageshack.us/im.../4521/problems1ev1.jpg

Soon as I hit OK, it stops installing and says FAIL. Can't view the log either, it opens a blank page in FF. >_<

Almost same deal with 8.7 official drivers. (Non-beta)

Except it doesn't have that error on the side of the screen. >_<

http://img238.imageshack.us/im.../7950/problems2nu6.jpg
 
Hy there. I'm running 2 HIS HD4850 on vista 64bit SP1 with the most recent fixes/patches and so on. Mobo is a GA-X48-DS5. Gettin CF to work on this system was hell, but installing a new driver version is even worst. The following is the procedure I usually have to follow to make it work, altough it didn't work for both of the FC2/SCS hotfixes, THOSE bastards messed up my system real good...MOM.Implementation Error, INF file not found - you name it. But normally, I have to do it that way (it's absolutely ridiculous):
1. Make sure CF is disabled and ATI Overdrive is on Default, in fact set everything on default in the CCC. If you have a Profile activated that includes using CF, and you uninstall the CCC/driver package, this information is stored (somewhere) and you'll have problems installing the new driver, because (I guess) a CF setup is expected - that's pretty esoteric, isn't it?
2. Uninstall via ATI Install Manager, custom mode, CCC and driver uninstall
3. Shutdown, remove the 2nd card
4. Reboot into safe mode and use driver sweeper
5. Reboot again, still with one card, and install the CCC/driver package
6. Reboot once again (oh dear..) with both cards
7. IF YOU'RE LUCKY the 2nd card will now be installed and you can use CF.

But like I said, with the FC2-hotfixes it didn't work, I must reinstall the OS now because pretty much everything is corrupt...
And we are not even talking about the enable/disable issue with vista 64bit and CF...in my case it's pretty funny - you get one chance in fact, if CF is enabled and you disable it, the screen turns black for a frightening long time, then comes back again but the CF-enable option in CCC is grayed out...I have to reboot (I just love reboots) and then the option is available once again.
There's a lot of wit in using CF in Vista 64bit.
 
You are getting *stuttering* in what game?

if it is FC2 - a *known* issue, simply cap the framerate
rose.gif


You could open the console and type:
gfx_maxfps 30

make *sure* Cat AI is enabled in CCC or CF will not work
- and that is what i do for CF-x3 .. i install everything, then reinstall the driver and let Windows reboot
it has never failed .. Cat 8-8, Cat 8-9, Cat 8-10, and Cat 8-10 hotfix
 
Originally posted by: apoppin
You are getting *stuttering* in what game?

if it is FC2 - a *known* issue, simply cap the framerate
rose.gif


You could open the console and type:
gfx_maxfps 30

make *sure* Cat AI is enabled in CCC or CF will not work
- and that is what i do for CF-x3 .. i install everything, then reinstall the driver and let Windows reboot
it has never failed .. Cat 8-8, Cat 8-9, Cat 8-10, and Cat 8-10 hotfix
Click to expand...

Yea, I had that stuttering in FC2, and I have done the framerate cap, and it seems alright, even though i dont like limiting my framerate to 30, or 40, which is what i use

But... I have stuttering in all games, very noticeable in source games and fallout 3, the amount of stuttering seems to depend on the game, but source stutters a lot and my framerate never drops below 60

And again, I cant even install the 8.10 hotfix, well the new one, the 8.551 hotfix at least, I get BSOD's as soon as windows starts up... Also, driver sweeper does not seem to be cleaning out the drivers, as when I remove the cards from device manager in safe mode and let windows reboot, vista finds the 8.542 (I think, the first 8.10 hotfix) automatically on my pc and installs those.
 
are you talking about "micro stutter" ? .. or the stutter like in FC2 without the cap?

why not just use the Cat uninstall manager to "remove all ati hw"
?

it works!

Maybe driver cleaner is taking something else out 😛

finally are you certain about your PS and the rest of your system's stability?
- is everything completely up-to-date?
 
Originally posted by: apoppin
are you talking about "micro stutter" ? .. or the stutter like in FC2 without the cap?

why not just use the Cat uninstall manager to "remove all ati hw"
?

it works!

Maybe driver cleaner is taking something else out 😛

finally are you certain about your PS and the rest of your system's stability?
- is everything completely up-to-date?
Click to expand...

Oh, im pretty sure its just microstutter, but... i never saw it before upgrading from the 8.7 drivers, and now i see it all the time, even if i downgrade back to the 8.7 drivers.

The usual procedure I have been using is to use cat uninstall manager, then reboot into safe mode, run driver sweeper and installing again.

I am pretty sure all my other drivers are up to date, and my PSU never gave me any trouble before these drivers, so I dont think its a problem.

With the second hotfix driver, the 8.551, i have ran cat uninstall manager, rebooted into safe mode, ran driver sweeper, then installed the hotfix, rebooted, got BSOD, rebooted into safe mode, uninstalled display adapters through device manager, then booted back into windows. When windows reboots, it installs 8.541 drivers automatically, reboot twice, then they work... the problem is, windows seems to have the drivers stored somewhere and driver sweeper does not seem to be completely eliminating the drivers.
 
When windows reboots, it installs 8.541 drivers automatically, reboot twice, then they work... the problem is, windows seems to have the drivers stored somewhere and driver sweeper does not seem to be completely eliminating the drivers.
Click to expand...

yes, windows does store a default ATi driver
- i usually just install everything {the complete driver package with CCC} and then uninstall it and reboot; then install the new driver {without CCC; just the DD} OVERTOP the old that Vista sets up and do not reboot!- now vista has a new one in its folder.

Now .. rinse and repeat with the uninstall; it's default driver will now be the one you want - Vista will now supply it .. at least it works for me
- and sometimes i have to re-install it twice to enable CF-X3 as there are 3 linked adapters that must all be enabled; but that hasn't happened for awhile

rose.gif



 
I have the same problem. Just got my system today. Im going so crazy I almost called ATI's support as a last resort. Note: Almost

Vista x64 ultimate
Asus p5e x38
2x 4850s
e8400
750w corsair
2x2gb ddr2 800


Any updates?


EDIT. I got the latest (8.10) to work. I had to use a combination of the above recommendations. What eventually worked for me was this craziness below.

STEP1: With both cards installed and the crossfire cables on and the device manager showing both card's drivers have been dissabled, with the yellow triangle next to them. I uninstalled the ATI drivers and CCC. I said no when it wanted me to reboot. I then ran driver cleaner and regcleaner, then SHUTDOWN

STEP2: Take out the 2nd card. Boot in safe mode. Run regcleaner again and driver clear. Then reboot.

STEP3: Install the 8.10 drivers with CCC do not restart when it asks. Rather SHUTDOWN

STEP4: Pop in the 2nd card and the crossfire cables, and boot up.

From here you are going to have different issues depending on what version OS and other hardware you have.

For me the 2nd card was working in windows' eyes, but crossfire was not detected yet by the CCC. It also gave me a black screen which I then moved the DVI cable to the 2nd card and my monitor poped back on. This of course was wierd so I rebooted.

This time once my computer booted the crossfire was detected by the CCC and both cards were working again according to the device manager. As soon as I hit apply to the crossfire the screen went black then came back, and windows took over the drivers again saying there was an error. blah blah blah. So I rebooted again.

Once rebooted only one card was working. So I rebooted again.

Now it works.

No doubt this is mind numbing, and I hope I do not have to do this everytime I upgrade. Still makes my wonder if my drivers are even optimum for gaming.

Moral of story: do not be afraid to reboot with out makeing changes to the OS or drivers.

Hope this helps anyone.
 
rxtrom... so you were getting the code 43 error only?

Basically for me, my normal procedure was to uninstall all ATI software through control panel, then reboot and install the new ones. On the first reboot, I got the code 43 error. My real problem was initially as soon as I saw the code 43 error, I would uninstall the drivers and revert back. The solution for me there was to simply reboot again. When I rebooted again, the drivers loaded up fine, CCC recognized everything in crossfire and it worked just fine. The only real issue that remained was that it seemed to me that I had way more stuttering in games than before with the 8.7 drivers. (Reverting back, did not help)

My newer problem is that when trying to install the latest 8.10 hotfix (8.551) for Far Cry 2 (since I play, and have graphical glitches from the first hotfix) I now get a BSOD when windows loads, referencing atimkdag.sys. Initially when I first installed the latest hotfix, I got the BSOD on the first reboot, then it worked fine. My problem was then that Fallout 3 came out and the stuttering became unbearable in that game. I rolled back to 8.7 hoping to fix the stuttering, which didnt work. So then I figured I would just upgrade back to the newest hotfix. BSOD on first boot, second third, etc. So I had to roll back to the first 8.10 hotfix. It runs fine in games, I still get stuttering, and I am still getting visual glitches in far cry 2.

I have been in contact with ATI tech support online for the past like two weeks, and they really havent been helpful at all. First they told me to download drivers from the manufacturer... the problem there was the manufacturer provided the reference drivers, which i already had. Then after going back and forth they told me basically to do a manual driver cleaning. I ran driver sweeper first, then driver cleaner (which now I get an INF not found error, and have to install driver manually), either way, driver cleaning didnt help. Thats basically been it, going back and forth and not getting any real help.

After working on a fix for the Fallout 3 specific stutter, a solution came up in the form of an FPS limiter program. It didnt work, and now I get really really bad blue flickering in all of my games.... So, I will be reformatting and reinstalling windows tonight. Going to try and go straight for the newest 8.10 hotfix and hope it works without any hitches.
 
Originally posted by: rxtrom
Yes only the code43. After rereading I did not realize you were able to get that issue resolved and now all you have is the studdering.

ATI released 8.11 betas maybe that will help?

http://www.rage3d.com/board/sh...5658221#post1335658221
Click to expand...

I would try them, except im pretty sure the betas are older than the hotfixes and dont include any of the FC2 optimizations.

I just reformatted, and am in the process of reinstalling everything (after a really annoying hard drive crash and recovery)

Still getting the BSOD on the 8.551's though, so currently using the first hotfix.... ATI tech support is still no help, and giving me the same canned answers over and over.
 
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