Originally posted by: IvanAndreevich
I am not the one who made the mistake so it's not me who should've known.
This is NOT the point of this thread. The point is whether anyone has been in a similar situation and was able to refund their money or maybe exchange the vacation for a later date and what sort of excuse they used.
Refund will not happen, unless they purchased 3rd party insurance. The best you can hope for is to be re-seated on the next flight the following week, if there is room.
