DOES LOGITECH HAVE A POLICY LIKE MICROSOFT'S?

[Turkish]

My logitech mouse is crappin out on me. It's not the batteries, it just craps out on me for the last 2 weeks... do they have a policy like microsoft's where you scan the bottom of your mouse and fax it along with your receipt of purchase and they will send you a new one?

Thanks.

 

[toekramp]

i like topics in all caps.

 

[loup garou]

hmm...you may want to return your keyboard while you're at it...

 

[spliffstar69]

I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

 

[Turkish]

Originally posted by: toekramp
i like topics in all caps.

 

[Turkish]

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

thanks

 

[RagingBITCH]

http://www.logitech.com/index.cfm?page=support/products/document&CRID=322&contentid=5328&countryid=19&languageid=1

Damn, a whole 2 minutes out of my life b/c you're too lazy to look it up. And the answer is no. I stopped buying Logitech crap after my $40 mouse crapped out on me shortly after the warranty expired.

 

[UncleWai]

pretty sure you need to return your mouse in order to get a new one.

 

[Turkish]

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

how will it go if i dont have the receipt though?

 

[Tetsuo]

CALL LOGITECH TECH SUPPORT AND FIND OUT FOR YOURSELF!?!?!?!

 

[Turin39789]

damnit they want my receipt too, my sub on my z560s went out, and i dont have it anymore

 

[Turkish]

Originally posted by: Tetsuo
CALL LOGITECH TECH SUPPORT AND FIND OUT FOR YOURSELF!?!?!?!

well, this is what a forum is for isn't it? to share experiences. i asked here first because asking for a favor from such a huge community is a lot better than waiting on hold for an hour

so chill.

 

[Shaftatplanetquake]

Go to walmart, buy the same mouse, open both mice, swap the plastic casing for the mouse around, clean it up so it looks somewhat new, make sure your new mouse works, and bring it back and tell em you want a refund for your defective mouse.

But only do it to walmart, I hate them.

 

[Turkish]

Originally posted by: Shaftatplanetquake
Go to walmart, buy the same mouse, open both mice, swap the plastic casing for the mouse around, clean it up so it looks somewhat new, make sure your new mouse works, and bring it back and tell em you want a refund for your defective mouse.

But only do it to walmart, I hate them.

lol, i wouldnt do it... but i guess that's a way....

i wanted a honest way to deal with logitech heh

 

[UncleWai]

Originally posted by: Shaftatplanetquake
Go to walmart, buy the same mouse, open both mice, swap the plastic casing for the mouse around, clean it up so it looks somewhat new, make sure your new mouse works, and bring it back and tell em you want a refund for your defective mouse.

But only do it to walmart, I hate them.

hate to say this, but I agree with you. DIE walmart!

 

[nodoubts2k]

Originally posted by: Shaftatplanetquake
Go to walmart, buy the same mouse, open both mice, swap the plastic casing for the mouse around, clean it up so it looks somewhat new, make sure your new mouse works, and bring it back and tell em you want a refund for your defective mouse.

But only do it to walmart, I hate them.

I did that with a broken Zip drive

 

[Adul]

I have had logitech send me a few wireless keyboard and mouce combos due to one part failing. They did not require me at the time to return the product to them.

 

[Iron Woode]

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

Yup. They replaced my cousins mouse after it died outside of its warranty, at no cost.

You can't get service like that at MS.

PS: he told them repeatedly that it was no longer under warranty.

I give them 2 thumbs up.

 

[C'DaleRider]

Originally posted by: Shaftatplanetquake
Go to walmart, buy the same mouse, open both mice, swap the plastic casing for the mouse around, clean it up so it looks somewhat new, make sure your new mouse works, and bring it back and tell em you want a refund for your defective mouse.

But only do it to walmart, I hate them.

Too bad doing that does absolutely nothing to Wal-Mart. Logitech, in this case, has to eat the "return". Wal-Mart forces the manufacturers to refund them for any "broken" returns Wal-Mart gets, so doing this just costs Logitech or whoever the money, not Wal-Mart.

 

[loup garou]

Originally posted by: Iron Woode

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

Yup. They replaced my cousins mouse after it died outside of its warranty, at no cost.

You can't get service like that at MS.

Oh really?

 

[Turkish]

Originally posted by: Iron Woode

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

Yup. They replaced my cousins mouse after it died outside of its warranty, at no cost.

You can't get service like that at MS.

PS: he told them repeatedly that it was no longer under warranty.

I give them 2 thumbs up.

MS does it. I did scan bottom of my microsoft mouse and faxed them last year, they sent me a new one.

 

[Ameesh]

Originally posted by: Xiety

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

thanks

you should have done that in the first place you stupid retard

 

[Iron Woode]

Originally posted by: werk

Originally posted by: Iron Woode

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

Yup. They replaced my cousins mouse after it died outside of its warranty, at no cost.

You can't get service like that at MS.

Oh really?

But wasn't that due to defective mice? I believe it applied only to certain mice.

 

[loup garou]

Originally posted by: Iron Woode

Originally posted by: werk

Originally posted by: Iron Woode

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

Yup. They replaced my cousins mouse after it died outside of its warranty, at no cost.

You can't get service like that at MS.

Oh really?

But wasn't that due to defect mice? I believe it applied only to certain mice.

Nope.

 

[Iron Woode]

Originally posted by: werk

Originally posted by: Iron Woode

Originally posted by: werk

Originally posted by: Iron Woode

Originally posted by: spliffstar69
I suggest you call logitech tech Support. www.logitech.com they are easy to deal with.

Yup. They replaced my cousins mouse after it died outside of its warranty, at no cost.

You can't get service like that at MS.

Oh really?

But wasn't that due to defect mice? I believe it applied only to certain mice.

Nope.

Any mouse? That is strange.