although make sure htey have the right address. i still have a motherboard replacement pending with them from sept 15th. they shipped it out sept 16th, with the shipping address "my name, san francisco, California." thats it. no jokes. DHL refused to deliver it obviously, they didn't return it but instead it got lost in the system. they sent out a second one on Oct 1st, which I just received yesterday and am going to take my time to ship the broken part back.