Document failed to print problem

[Bird222]

I am using a SMC printer server with a Canon IP4000 printer. The printer is set to automatically power on when it receives a print job. The problem is that the 'Document failed to print' message comes up before it starts to print. This only happens when the printer has been off. When it is on, the message doesn't come up. It seems if I could change the time Windows waits before it displays the message all would be well. Does anyone know if there is a registry setting or something that controls this? I am using WinXP Pro SP2.

Thanks!

 

[jfunk]

Shot in the dark, but may want to try this:

Nifty for you. But they can and do occasionally (happens on win2000 a lot) The same can happen with the printer.

Go into your registry to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print

Add the following key:
NetPrinterDecayPeriod

Use the following info to create it:

Data Type: REG_DWORD (DWORD Value)
Value Data: 0 to 4294967295 milliseconds (Default is 3,600,000)

That will allow you to change the timeout delay for a network printer. Bingo.

 

[Bird222]

Thanks but this didn't work for me.