Do you think someone is stealing my cable?

[cy7878]

My cable is spliced into 2 cables, 1 goes to the modem and the other to my AIW9600 so I can watch TV. I pay for both data and basic cable service, so I'm not "stealing"anything. Recently I have been getting dropped signals on my modem. I found the problem to be the spliced signal. Where it used to work, now it doesn't. So I can't watch TV on my AIW anymore because that risks losing data connection.

I know if the signal is spliced too much, then the signal isn't strong enough. But since data and video come from different bandwidths, I don't understand why the splicer would make a difference? I tried different splicers, so I know that is not the problem. Can someone be stealing my signal from the outside?? Any cable guru wants to comment?

 

[Hyperfocal]

It could be an old cable leading into your home. One of the connections may have corroded and the signal is being degraded. Who knows, a squirrel may have chewed on the line.

If things don't improve, call the cable company and have them come out to check the signal level.

 

[cy7878]

Thanks for the reply. I live in a new community. I think I will call the cable company out to check things out.

 

[Cheetah8799]

Originally posted by: cy7878
Thanks for the reply. I live in a new community. I think I will call the cable company out to check things out.

If it's a new cable setup, then you shouldn't be having problems with only one splice.

See what the cable company says.

 

[Helcul]

During the summer at one one house I lived at, the hardware outside overheated went bad. The cable company tech came and plugged his laptop into the network ahead of that hardware and verified that it was faulty. I was pissed because they took several weeks to replace the hardware. Definitely have them come and check the signal strength.

Another house I lived at we had a long run of about 150feet from the street to the house. We used a splitter/amplifier from radioshack which boosted the signal while splitting it. We noticed a significant difference when we cracked the amplifier up. If it works fine upstream of your splitter, boosting the split signal may be all you need.