Originally posted by: InlineFour
OP, just curious, what kind of degree do you have from college?
Originally posted by: Nik
Originally posted by: evilsaint
Originally posted by: Nik
I usually don't have time to even take a break.
That must be tough... stuck at work all day not being able to get away from ATOT... 😉
ha 😛
Nah, I like it. I'm always busy and always challenged. I got a promotion today, too. 😀 I'll be running the whole of production by July.
Originally posted by: TXHokie
My job requires that I surf for solutions on the internet.
Originally posted by: her209
What software do you use for Help Desk?
Originally posted by: evilsaint
Originally posted by: TXHokie
My job requires that I surf for solutions on the internet.
That sounds like a lot of fun 😀
I'd love to be an admin for a smaller company with really current servers/software/OS's and do something like that. Configure/fix/install what I can, and then post here and Google for the stuff I can't figure out 🙂
Originally posted by: evilsaint
Originally posted by: TXHokie
My job requires that I surf for solutions on the internet.
That sounds like a lot of fun 😀
I'd love to be an admin for a smaller company with really current servers/software/OS's and do something like that. Configure/fix/install what I can, and then post here and Google for the stuff I can't figure out 🙂
her209, we use Clarify, which runs off an Oracle database of some sort. We're moving to a web-based solution by Mercury though; it runs more quickly, but i'm not sure I like how everything is laid out inside of it.
Been almost exclusively doing server and network support here though, nothing at all like the desktop/helpdesk stuff that i've been doing before this for four years. Sitting in server rooms replacing stuff and toying around is one thing; responding to the same alerts day in and day out with the only variety being what you type into the individual tickets and what you have for dinner (1-11PM, four days a week) is quite a culture shock. Hence, the surplus web surfing when i'm not busy, which is, like, %75 of the time :frown:
Originally posted by: HenHowC
Man I really hated Remedy when we used to use it for our ticketing system 🙂
Originally posted by: Solema
I admin for a few clients, and work from home full-time. I love it. I can pretty much do whatever I want, when I want, as long as what needs to be done gets done.
One of my clients is the "holy grail" of clients. They trust my judgement, spend when I need them to spend, and implent policies I advise them on. They're running a 2003 AD domain with Exchange 2003 and they span multiple sites across the US, so I have my hands full and learn new stuff every day.
Originally posted by: TXHokie
My job requires that I surf for solutions on the internet.
Originally posted by: jagec
Originally posted by: TXHokie
My job requires that I surf for solutions on the internet.
Yeah, I nef a lot at work too 😛