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Do you ever just wonder about your users?

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AreaCode7O7

Senior member
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Email Subject: Can you help me? Everytime I try to go to the Internet Explorer, it tells me there is an error (right before this message Google is prompting whether I want them to be my home page) - THANKS!

Email Body:

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😕
 
Be glad they're not emailing you wanting an email back for a solution for their email not working.

We get those on a daily basis.
 
Originally posted by: Crusty
My reply would be "Yes, I can help you."
Click to expand...

As mine was. (Actually, my response was "Sorry, I was out Friday. Did you get help with this or would you like me to stop by?")

I'm not actually tech support, I just happen to know the answers more often than not. I still had to wonder about the use of the subject line versus the email body.
 
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