Do you call before heading out to buy something electronic-related?

[DotheDamnTHing]

I work in a smaller computer store that carries odds and ends that do not come in regularly. The store has a website that states prices but not quantity of stock. It clearly states please call before you come in to make sure we actually have stock.
But there is always the couple dumbasses that show up, demanding the product we dont have and then saying its bait and switch or false advertising.

Who is in the right?

 

[Toastedlightly]

you guys are. it says on the website.

 

[Drakkon]

the customer is always right..

unless in this case their just being dumbasses and not reading everything correctly

 

[audi]

circuit city shafted me when their online site said it was in stock and then it wasn't; now i just don't buy anything in real life!

 

[dighn]

no. i just trust it's in stock like the website says. the ironic thing is that the only time i called to confirm the thing i wanted was in stock, they didn't have it when i went there :|

 

[gsaldivar]

The customer is always right.

Now, go get my RAM b!tch. :thumbsup:

 

[DotheDamnTHing]

Originally posted by: Drakkon
the customer is always right...if you can't keep it updated online then you shouldn't show stock online

like i said, there is NO WHERE on our site that shows stock

 

[Drakkon]

Originally posted by: DotheDamnTHing

Originally posted by: Drakkon
the customer is always right...if you can't keep it updated online then you shouldn't show stock online

like i said, there is NO WHERE on our site that shows stock

oops I need to read better sorry...your in the right...everywhere does that...its just most people are stupid like me and dont read all the fine print most of the time

 

[DotheDamnTHing]

lol

 

[jdub1107]

I only call ahead if I think the product is in demand and may be OOS.

 

[aplefka]

I usually call if it's something that I really want and don't feel like driving all over to get.

 

[Kelemvor]

Bait and Switch only applies to an advertised product at an advertised price. If you are just out of something, there's nothing wrong with that. Are you just supposed to have everything in stock and have a million items just in case someone comes in to buy everything?

Just tell them youa re out and to shove off.

But to answer the original question, I always call before I go somewhere whether it's BestBuy or anywhere else. No sense making a special trip if they are out.