Do R9 290s have a problem with black screen errors?

digitaldurandal

Golden Member
Dec 3, 2009
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This is not a thread to bash a company. Please do not come in and swing slander and get my thread locked.

I have been looking at buying 2 290s (but missed out on two hot deals so far! ARGH) to replace my 2 670s. At prices dipping under 500 AR including 6 games total for 2.. it is hard to resist.

During my investigations I have found that there are some models I should not touch. Not going to name any brands and models but if you look on newegg and Amazon you will see them with 2 and 3 stars and 50% 1 star ratings. Many of them wrote about getting black screen reboots. I did a search and found quite a few threads on other forums where people discussed this and various attempts to solve it. Many users are reporting continued issues even after RMA and while certain models seem to suffer more or at least have more outspoken users I have seen at least one post from basically every brand. One theory is that the VRM temperature is getting too high and that on some cards / in some cases they may be more prone to this.

My question is, is there anyone on here who has experienced this or knows someone who has, and if so, was it a simple fix like upping the voltage slightly or turning the fans higher or was the card simply a dud?

It is really making me rethink my value oriented purchase. The last time I had AMD I did have some issues that I had to resolve myself including changes to the firmware due to downclocking on multiple monitors not working correctly. I don't want to purchase $500 bucks in hardware and have my friends who bought 970's giving me the I told you so look.
 

Jacky60

Golden Member
Jan 3, 2010
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I had two reference 290s in crossfire bought last Dec and running until July (last 2 months trifire) and didn't once have that problem. I can't say it could never happen but it never happened to me.
 

digitaldurandal

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Dec 3, 2009
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I had two reference 290s in crossfire bought last Dec and running until July (last 2 months trifire) and didn't once have that problem. I can't say it could never happen but it never happened to me.

Hmm, I would think that would at least mostly discount the VRM theory because I know the reference cards tend to get hotter than the non reference. Unless because they throttle down it keeps the VRM under critical temperature?
 

Jacky60

Golden Member
Jan 3, 2010
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My cards never, ever throttled probably because of a well ventilated case and ample spacing between plus relatively high fan profile speed. I haven't researched the supposed 'problem' because it never occurred for me.
 
Feb 19, 2009
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Reference cards do not get hotter VRMs, on the contrary, the reference design keeps the VRMs cooler than most custom open air cards.

The core gets to 95C and it ramps up the fan or it throttles clocks, depending on your fan settings. Either way do not get reference models, its too hot & loud.
 

Jacky60

Golden Member
Jan 3, 2010
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My cards got up to 75c at times but not much hotter, so I can't really say if any problems occur at 95c. They did kick out a lot of heat so in a small case or with non-blower designs I could imagine everything getting very hot very quickly.
 
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guskline

Diamond Member
Apr 17, 2006
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digitaldurandal: From my specs you can see I have 2 Sapphire Tri-X r9-290s watercooled with EK blocks. I bought both gpus used on ebay and they have been great. No black screens. I first bought one and ran it air cooled in my FX8350 rig for @2 months and was so pleased, I decided to buy another exact card to use in crossfire with watercooling in my rig below.

The comments about the VRM running somewhat hotter in custom aircooled vs reference cards is generally true. However, the throttling is brought about by the core reaching a certain temp then cutting back. Custom air cooled gpus such as the Tri-X have much better core cooling than the reference card.

I can't speak for other models but this Sapphire Tri-X is a VERY good R9 290. Slightly verclocked core stock (1000 vs 947) and slightly overclocked memory (1300 vs 1250).

Like any computer component, there can be a bad one in the bunch.

BTW, I have 2 GTX670 FTWs in SLI in my 3770k rig and they are fast. However, the 290s in CF really do pull away from them as they should.
 

ShintaiDK

Lifer
Apr 22, 2012
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The black screen issue seems to be more about the TDRs lack fo ability to restart the driver (Very rare). TDR issues are unfortunately relatively common with Windows Vista/7. Specially if you use any 3rd party monitoring software.

So while you may have a higher chance of a black screen with the 290. You certainly cant say you would avoid it with x other.
 

Piotrsama

Senior member
Feb 7, 2010
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I have a 290 Vapor-X (sweet card), and at first was sometimes having the black-screen-when-coming-from-sleep issue.
But after reading the quoted post below I could solve it.
Just changed my old DVI cable, to the HDMI cable that comes with the 290, and it didn't happen anymore.

Enjoy your purchase.

Monitor manufacturer here. I can provide some insight from our experience since 90% of our computers are using AMD graphics.

1) The #1 problem are display cables. If they are not VESA/HDMI compliant or have a problem with the "hand shake," the monitor will not wake from sleep. Try more "well know" cable brands. For example for DisplayPort cables, other than the ones we provide with our monitors - we recommend Accell cables. Try a different cable brand since it is the cheapest way to test first - to see if it resolves the issue.

2) On our first production runs, some of our monitors did have wake from sleep issues - but was quickly resolved with a firmware update performed on the monitor's PCB/Scaler. Some time during a production of the PCB/Monitor, something minor like not updating the firmware can cause handshake/wake problems like waking from sleep or incorrect native resolutions.

3) Wake from sleep issues are more common in monitors with resolutions exceeding 1920x1200 when using a lower quality cable.

We have AMD/ATI cards ranging from 5450s to the new R-series... a few Mac Mini.. We have no wake from sleep issues for all our office monitors ranging from 1920x1080 to 2560x1600.
 

Rvenger

Elite Member <br> Super Moderator <br> Video Cards
Apr 6, 2004
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Black screen errors mostly occurred on the earlier models with Elpida memory. Hynix and Samsung chips rarely had the issue if at all. I have a new Gigabyte Windforce R9 290 with Elpida memory. (88.5% ASIC Score too!!) It runs cool and very quiet. Core temps don't exceed 75c and one of the VRMs topped out at 76c. For many that had issues with the Windforce models, the one I received seems to work very well. No black screens either.
 

digitaldurandal

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Dec 3, 2009
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Black screen errors mostly occurred on the earlier models with Elpida memory. Hynix and Samsung chips rarely had the issue if at all. I have a new Gigabyte Windforce R9 290 with Elpida memory. (88.5% ASIC Score too!!) It runs cool and very quiet. Core temps don't exceed 75c and one of the VRMs topped out at 76c. For many that had issues with the Windforce models, the one I received seems to work very well. No black screens either.

I still see posts about it with new cards in august and september.

I do wonder if it is related to third party software as stated by Z15CAM. Some people did mention changing the fan profiles who had the issue. Hmmmm.

I would like to get the Tri-X or Vapor-X but they don't seem to want to dip under 300. I will jump on the opportunity to get 2 for around 500, I just keep missing the deal. Twice my order has been canceled. Once was my fault and once was a stock notification. Hopefully more deals around the corner.
 

Rvenger

Elite Member <br> Super Moderator <br> Video Cards
Apr 6, 2004
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Powercolor seems to use mostly Hynix memory now if that helps any. Try to stay away from Elpida if you want to avoid black screens.

Powercolor PCS+ 290 has one of the best aftermarket coolers on the market.
 

KaRLiToS

Golden Member
Jul 30, 2010
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I have 4 x R9 290x in the same rig, 3 with Elpida and 1 with Hynix, never blackscreen unless I OC them to 1250mhz on the core
 

Blanky

Platinum Member
Oct 18, 2014
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So that is what it is called! I have an r7 260x that, every week or so, on win 8.1 when coming from sleep just displays nothing. So I have to reboot it. Never bothered me enough to google but as it is also and it must be the same issue.
 

MtSeldon

Senior member
Jan 13, 2014
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I had a black screen problem with Asus R290 reference. And the only solution was to RMA the card and ask for refund.

Then i bought a Sapphire Tri-x 290 . I'm using it with the same rig, and no problems at all.

Black screen was a common problem with the early models. It must be solved by now,if you are going to buy a new one.
 

Bateluer

Lifer
Jun 23, 2001
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I didn't have any black screen issues on either my reference 290X or my Asus DCU2 290X.
 

digitaldurandal

Golden Member
Dec 3, 2009
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So that is what it is called! I have an r7 260x that, every week or so, on win 8.1 when coming from sleep just displays nothing. So I have to reboot it. Never bothered me enough to google but as it is also and it must be the same issue.

Blanky, that is a seperate bug. There is a thread on this forum about how to fix it.
 

Gtokie

Member
Sep 15, 2014
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I had a black screen issue before but it was a 280x and sent it back for refund. Reluctantly went with a 290x same company and I love it and have no problems.

All happened with in past 2 months.
 

taq8ojh

Golden Member
Mar 2, 2013
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Ever since 14.9 came out I was experiencing random black screen freezes. Not even when the system was idle, but when I was actively using the PC. Interestingly, never when playing a game.
I have a single card, btw.
It got significantly worse with beta 1 and 2.
I rolled back to 14.4 and never had a freeze since. I hope AMD will fix this as soon as possible.
 

SantaAna12

Member
Jun 24, 2008
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Thanks OP.

This is right on time for me. I am looking to pick up two 290s Black Friday, although the recent deals make me wonder about waiting.
 

Rvenger

Elite Member <br> Super Moderator <br> Video Cards
Apr 6, 2004
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I don't think you are going to find better deals on black Friday honestly. This is a ton of performance for the price.
 

SantaAna12

Member
Jun 24, 2008
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True.

For me, the game bundle helped me to wait. The three don't move me.

Some good shooters coming, I might get lucky.