Originally posted by: Nuieve
"Choosing a store" is a passive defense. It's avoiding problems not solving them. And this exactly approach by many of us, sheep, is what lets these policies exist. Basically there's a law that has manufacturers accountable for all defected (both in production and design) products it's just noone seems to use it for small cases. I bet if there were a few lawsuits against stores for selling such items, they'd be more careful and probably wouldn't keep all kind of crap in stock. And yes shipping is not a part of the product, but it's part of the financial damage caused by the damaged item.
Restocking charges are basically a form of scam... They just have to be outlawed. I wish... *sigh*