Thanks for the suggestions thus far. NP, I did stumble across that link the other day, but wasn't sure which program to try. My understanding of Dlls is zilch, unfortunately. Basically I go as far as un-reging them and re-reging them. Our developer must be pretty decent and keeping correct version #s as when I open support calls with them, they are always explaining how they found a newer version on a different PC. I would like to be able to do that part of troubleshooting myself as it would be much faster than having to wait for them to get back to me (which can take weeks).