Display Port issue with R9 290x QuadFire / TriFire / CrossFire (NEED SERIOUS HELP)

[KaRLiToS]

My issue is, I can install the Catalyst Display Drivers and be able to run my desktop in eyefinity with both DVIs output of the first card used and also the display port output. But as soon as I try to run a game in 3d mode with Eyefinity or even with a single monitor plugged via the display port, the monitors start to flicker until I unplug the display port monitor it becomes fine.

Eyefinity triple DVI monitors in 1440p (CrossOvers 27Q Led-P
-Left: Plugged via Display Port to DVI adpater USB powered (active)
-Center: DVi to DVI
-Right: DVI to DVI


I have been trying to find it for almost 2 months now and I am lost.... completly.

I can run:
-QuadFire R9 290x on 1440p Panels via DVI
-QuadFire R9 290x in eyefinity with only the two DVIs outputs.
-Or each card individually in eyefinity 3 x 1440p (2 x DVI and 1 x display Port)

BUT
I cannot run CrossFire / Trifire or QuadFire in eyefinity, or I can't even with single monitor on the display port output but its fine with the DVI outputs

Conclusion: Display Port output + CrossFire : Doesn't work in 3d Mode (Games).

I really don't know why, I have tried all of the drivers.

I am using that dongle on the Display Port monitor
http://www.accellcables.com/B087B-002B.html

I know its not the dongle (adapter) because I have tried two, I have tried them on each monitor and also Eyefinity works on single card. But when I try to run a game using eyefinity or a single monitor vis the display Port output of the card, the monitors start flickering like if the display port is loosing signal. Also I have been using those dongles on the same setup but with 3 x HD 6970 or same setup but with 4 x HD 7970.

I'm really tired of testing everything and trying everything I have in mind.

I have tried
-Windows 7
-Windows 8.1
-Tried different SSD
-Tried all the Rampage IV BIOS from 4406 to 4802
-Tried two different BIOSes for my cards
-Tried all different versions on my motherboard drivers (such as Intel Chipset, RST MEI...)
-Tried Catalyst 13.11 beta 6 , 7, 8, 9.2, 9.4, 9.5
Catalyst 13.11 WHLQ, 13.12 WHQL and also tried Catalyst Beta 13.30


Keep in mind that everything was fine with the same system with the same panels with the same adapters but with 3 x HD 6970 or 4 x HD 7970.

Everything is plugged like it should.

Spoiler

Thanks

 

[lavaheadache]

I didn't follow your other thread so I may be asking a repeat question.

You are providing so much info in the post that I'm actually stuggling to figure out what to suggest.

Basically crossfire + displayport = no go? Seems crazy that something so common is being bitched about elsewhere. Or is it? Are other peole complaining about it too?

IF not it has to be something unique to your config. Hmmmm. CPU? Don't the current crop of cpu's handle the pci-e lanes internally? I'm not sure how that could be it but you never know.

If only I had a pair of 290x's instead of Ti's I could confirm on my end.

Are all your displayport cables the same? Maybe they aren't quite up to snuff?

Have you tried a different brand monitor? I assume you have matching displays.


It would be cool if we lived closer I would let you use my arsenal of gear to help you weed out components.


***edit

just realized that you said the same setup was working with other cards... still, I would be tempted to try other cables / and another monitor even though it would be unlikely to solve anything.

here's a thought. You are using the active displayport adapter so you can run full res, correct? Because only an active adapter has the ability to convert displayport to dvi with full resolution, correct? Have you tried to run non-native resolution on a standard displayport to dvi connector? just trying to see if we can replicate the problem by dumbing down the config.

 

[Eymar]

Have you tried to run non-native resolution on a standard displayport to dvi connector? just trying to see if we can replicate the problem by dumbing down the config.

Yeah I would try this or use 1080p on active DP as the 1440p res maybe incompatible with PCI-express XF (complete guess).

My setup is using same dongle + 2x Dual DVI cables, but 3x 120hz 1080p monitors and 2x 290x CF and not having any major problems (the DP connected monitor will occasionally just be a black screen at 120hz on bootup). Switching to 60hz will get the monitor to display again, but switching to 120hz will be black screen until reboot, happens occasionally.

System:
Windows 7 64bit
3930k@4.5 (45x100), P9X79 Pro Rev 1 Bios 4502, 16GB
Catalyst Control Center Info (Cat 13.12 WHQL):
5760x1080
3x1@1920x1080@120hz
High(32-bit)
Landscape
Left Screen (Acer HN274H, DFP, DisplayPort, Eyefiinity Group at 1,1)
Middle and Right Screen( Acer HN274H, DFP, DVI Eyefiinity Group at 3,1 and 2,1)

Cards have 2 Bios versions. The 290x (w/Hynix ram) connected to monitors is this one: http://www.techpowerup.com/vgabios/149686/gigabyte-r9290x-4096-131003.html
The other 290x with Elpida ram has this one: http://www.techpowerup.com/vgabios/147645/gigabyte-r9290x-4096-130930.html

Surprised this setup works since I had the similar problem you're having when I had 2x 7970 XF (2x DP Active Dongle, 1x D-DVI feeding same 120hz monitors). One monitor would always be flickering if I had 120hz set so never got 3 screen VSync-on with 120hz 1080p, but 60hz would work fine. I was thinking an eyefinity edition card would work so have homogenous connectors (3 display port), but come on that's just stupid so went Nvidia SLI.

 

[SolMiester]

Wild guess, but have you moved primary cards around? Maybe the selected primary has a suspect DP port?

edit - my condolences on the effort, WC GPU movement with that loop must be time consuming and frustrating, which incidentally is the reason I always went with NV. $/perf is cool when you have the time for tinkering, others that just want to play, dont mind spending a bit more for less effort.

At any rate, the build truly is awesome and I am impressed.

Warning issued for trolling.
-- stahlhart

 

[Imouto]

Mail AMD and explain them what you can't do.

 

[el etro]

Karlitos, if you have the opportunity of to test only two of your graphics cards in a different machine... how about it? Don't matter if is a FX-6300 or a10/a8 in the CPU slot, only matters if the motherboard that you gonna test the cards have crossfire support.


Of course you can try to use Display Driver Uninstaller, or Uninstall manually your driver then use Driver Fusion and then Glary Utilities in order to remove older drivers remains.

 

[wand3r3r]

Unfortunately I don't have a DP monitor nor eyefinity (just dual atm) to aid in the testing. I concur with the others, contact AMD and the reviewers at [h] since they are doing eyefinity. Have you tried contacting anyone?

Now that I think of it, I believe I have some various adapters, I'll try see if I have the DP -> DVI and whether it works in crossfire if I do.

Idk if I missed it but do you have e.g. DP -> HDMI -> DVI or similar? (too much info)

Edit:
I have a DisplayPort to DVI adapter, what EXACTLY do you want me to test? I don't have 3 screens of the same resolution so I can't really test eyefinity I guess. You mention even a single screen doesn't work?

Wild guess, but have you moved primary cards around? Maybe the selected primary has a suspect DP port?

edit - my condolences on the effort, WC GPU movement with that loop must be time consuming and frustrating, which incidentally is the reason I always went with NV. $/perf is cool when you have the time for tinkering, others that just want to play, dont mind spending a bit more for less effort.

At any rate, the build truly is awesome and I am impressed.

Do you have WCing too?

According to [h] 2x 290x soundly beat 2x 780 ti in SLI so quad will likely be considerably better on 290x extrapolating from quad SLI vs. Crossfire scaling. Not everyone just buys nv and it's not less effort in general. Nice blanket statement and threadcrap though (without any justifications). Not even the extra $ matter if you are compromising on FPS while paying more for ti's (slower and more expensive).

Warning issued for retaliation.
-- stahlhart

 

[SolMiester]

Unfortunately I don't have a DP monitor nor eyefinity (just dual atm) to aid in the testing. I concur with the others, contact AMD and the reviewers at [h] since they are doing eyefinity. Have you tried contacting anyone?

Now that I think of it, I believe I have some various adapters, I'll try see if I have the DP -> DVI and whether it works in crossfire if I do.

Idk if I missed it but do you have e.g. DP -> HDMI -> DVI or similar? (too much info)

Edit:
I have a DisplayPort to DVI adapter, what EXACTLY do you want me to test? I don't have 3 screens of the same resolution so I can't really test eyefinity I guess. You mention even a single screen doesn't work?




Do you have WCing too?

According to [h] 2x 290x soundly beat 2x 780 ti in SLI so quad will likely be considerably better on 290x extrapolating from quad SLI vs. Crossfire scaling. Not everyone just buys nv and it's not less effort in general. Nice blanket statement and threadcrap though (without any justifications). Not even the extra $ matter if you are compromising on FPS while paying more for ti's (slower and more expensive).

LOL, what, are you the OPs big brother or something?
The review at [H] is @ 4k, lower res, the results are the other way around, although Im not sure what this has to do with Quad CF when it doesn't work, so your whining about compromising FPS is BS. You need to chill a little when someone points out the unfavorable of product Y compared to product X when it comes to OOBE...Jeez mate!


Warning issued for continued off topic discussion.

-Rvenger

 

[Imouto]

LOL, what, are you the OPs big brother or something?
The review at [H] is @ 4k, lower res, the results are the other way around, although Im not sure what this has to do with Quad CF when it doesn't work, so your whining about compromising FPS is BS. You need to chill a little when someone points out the unfavorable of product Y compared to product X when it comes to OOBE...Jeez mate!

And here we have someone that didn't even read the [H] review.

 

[wand3r3r]

LOL, what, are you the OPs big brother or something?
The review at [H] is @ 4k, lower res, the results are the other way around, although Im not sure what this has to do with Quad CF when it doesn't work, so your whining about compromising FPS is BS. You need to chill a little when someone points out the unfavorable of product Y compared to product X when it comes to OOBE...Jeez mate!

Trying to pass of NV as less effort in a thread asking for help for a specific problem was a threadcrap plain and simple. As if you need to "tinker" with AMD and not with NV.

He's at 3-1440p panels which is even higher resolution than 4k. What's the BS, your in the wrong thread for 1080p. :whiste:

Either way, I'll attempt to help the OP and test the DP -> DVI with crossfire, it's not worth continuing to derail this thread.

And here we have someone that didn't even read the [H] review.

Apparently it's unnecessary since slower and more expensive is less hassle .. or something.

 

[deathbyburrito2]

I haven't tried DP -> dvi with my crossfire Powercolor 290s. I have no issues however with Crossfire using DP -> DP at 2560x1440 on my U2714hm.

 

[Rvenger]

That will be enough of the AMD vs. Nvidia arguing. If I hear another word about "what if you went with this brand graphics card since it's better", Stahlhart or I will be handing out warnings/infractions immediately. The OP is asking for help and you guys are criticizing his purchase decisions. We will not put up with this nonsense.

If you have nothing constructive to help the OP, get out of this thread.


-Rvenger

 

[Final8ty]

Hello KaRlitos (everyone),

I just wanted to let you know I've forwarded your post to my team already. If you don't mind, could you please provide your systems specs (i.e. motherboard, memory, CPU, PSU...). We're going to try to reproduce the issue. It may take us a few days but I will make sure to keep you updated.

Also, could you please submit a help request with our Global Technical Support team? Here is the link: http://support.amd.com/en-us/contact (If you scroll down the page a little, you'll find the contact information for our UK office, you'll find the phone number there as well as the link to the email form: http://emailcustomercare.amd.com/)

By doing so, we'll be covering both ends

http://forums.overclockers.co.uk/showthread.php?p=25747655#post25747655

 

[Eymar]

I haven't tried DP -> dvi with my crossfire Powercolor 290s. I have no issues however with Crossfire using DP -> DP at 2560x1440 on my U2714hm.

The dongle makes the monitor appear as a display port monitor so setup should be equivalent to OP's (when he tested with XF with DP only). Really confounding issue since OP said DP works with single card so Dongles and Monitors are most likely fine. OP also doesn't have issue with XF and DVI so motherboard and cards seem fine. My best guess is there is extra monitor detection done with XF when going into 3D mode so possible combination of driver and dongle issues.

 

[KaRLiToS]

The dongle makes the monitor appear as a display port monitor so setup should be equivalent to OP's (when he tested with XF with DP only). Really confounding issue since OP said DP works with single card so Dongles and Monitors are most likely fine. OP also doesn't have issue with XF and DVI so motherboard and cards seem fine. My best guess is there is extra monitor detection done with XF when going into 3D mode so possible combination of driver and dongle issues.

You litterraly understood all my issue my friend. Hats to you for reading carefully and paying attention.


--------

I really appreciate all the help and suggestions I had.

 

[deathbyburrito2]

Would it be possible that the motherboard is not supplying enough power to the dongle when running Crossfire? I know it is not likely, but it might not hurt to try. Have you tried powering the dongle with a powered hub or wall charger?

 

[KaRLiToS]

Would it be possible that the motherboard is not supplying enough power to the dongle when running Crossfire? I know it is not likely, but it might not hurt to try. Have you tried powering the dongle with a powered hub or wall charger?

Yes I have tried that already. ^_^

 

[Eymar]

You litterraly understood all my issue my friend. Hats to you for reading carefully and paying attention.


--------

I really appreciate all the help and suggestions I had.

Process of elimination troubleshooting, been there Another item to try eliminate is having another model DP monitor, but just eliminates another culprit(monitor) with no solution. Hopefully AMD support is following up. Should just be a matter of getting a specialized driver to log the back and forth monitor signals for the single card DP scenario and the XF DP scenario.

 

[KaRLiToS]

Process of elimination troubleshooting, been there Another item to try eliminate is having another model DP monitor, but just eliminates another culprit(monitor) with no solution. Hopefully AMD support is following up. Should just be a matter of getting a specialized driver to log the back and forth monitor signals for the single card DP scenario and the XF DP scenario.

It was fine with 3 x HD 6970 and 4 x HD 7970. That is the weird thing Same system, same monitors, same dongles. And also, its working properly with single card. Seems like the new XDMA (CrossFire) technology is maybe the issue here. Looks like the Display Port is getting out of sync in 3d applications in CrossFire. I can hear the Windows device connect and disconnect sound while the 3 monitors are blinking. (I should make a video) .

Cheers

 

[blackened23]

I wonder if one of those club 3d MST hubs would work. EVGA sells them as well now.

 

[KaRLiToS]

I wonder if one of those club 3d MST hubs would work. EVGA sells them as well now.

Accell have been selling some too for a while. I have thought of the idea and you are right it might be good to try but those hubs are 125$.

And also, I cannot run 3 x 1440p monitors at more that 30hz (fps) with those hubs, I can only use one monitor on it to reach full potential of the monitor.

 

[blackened23]

I don't know what newegg.CA's return policy is, but you should be able to RMA for refund in the event it doesn't work i'd think. I know newegg here in the states would allow it - It would be a bit of a hassle to return it, I guess, but couldn't hurt to try. You wouldn't be out of anything (sans a possible RMA fee, depending on newegg.ca's policy) if it didn't work.

The 125$ is way too expensive, but if it makes it work at 60hz, it could be worth trying.

edit: Er, MST limits you to 30hz? Ack. Scratch that.

 

[Eymar]

It was fine with 3 x HD 6970 and 4 x HD 7970. That is the weird thing Same system, same monitors, same dongles. And also, its working properly with single card. Seems like the new XDMA (CrossFire) technology is maybe the issue here. Looks like the Display Port is getting out of sync in 3d applications in CrossFire. I can hear the Windows device connect and disconnect sound while the 3 monitors are blinking. (I should make a video) .

Cheers

Deja vu, but issue happened on my 7970 XF Setup (3 120hz monitors, 2 DP>D-DVI active adapters + 1 D-DVI directly). The Dongle connected monitors, one would randomly do the device disconnect either on start of 3D game (like your issue) or during gameplay. In my case the game would drop out to desktop and a popup from AMD (http://i.imgur.com/NOU2R.jpg, got image from this thread: http://hardforum.com/showthread.php?t=1676455. Just read that thread and there's a firmware update for dongle at the last post). It didn't happen all the time, but probably around 25% of the time. Only occurs when in a res that required D-DVI bandwidth (ie 120hz 1080p) as never saw issue when running 60hz 1080p Eyefinity. If I remember correctly, one monitor (not tied to connection so could be DVI or DP connected monitor) would not be able to run with VSYNC on when set for eyefinity group.

 

[Eymar]

From http://hardforum.com/showthread.php?t=1676455 (last post) This is for single link adapter, but may apply to dual link as well:
Quoted from the Accell FAQ :

"Question: When using an Accell DisplayPort to DVI Single-Link Adapter PN. B087B-005B or Mini DisplayPort to DVI Single Link Adapter PN. B087B-006B with my AMD graphics card the screen either flashes, blinks or goes blank.

Answer: A firmware update is available which will update the DisplayPort adapter's firmware to version "0X95" and address these symptoms. Right click on instruction manual and select "Save Target As" to save the instruction manual PDF to your hard drive. Right click on firmware updater and select "Save Target As" to save the firmware updater program to your hard drive. Follow the instructions in the manual PDF to update the adapters firmware.

 

[KaRLiToS]

Hi Eymar, I also had this issue with previous cards (HD 7970).

But this issue was fixed with some drivers and I didn't encounter it past driver 12.11.

I don't have the same issue right now.

Also, my dongles (adapters) already have the latest firmware (2.0)