Diskeeper problem

mwmorph

Diamond Member
Dec 27, 2004
8,877
1
81
I have the full version. when i install, it says about 3/4 the way through

Error 1402. Could not open key:
Unknown|DfrgSnapin.Snapin.1\CLSID. Verify that you have sufficent access to that key, or contact your support personnel.

I also tried installing the trial version of Diskeeper pro. same error message. same spot. I'm using an admin account.
 

GreatBarracuda

Golden Member
Mar 1, 2004
1,135
0
0
Found the following on a website:

1. Go in the registry editor. The top most folder listed is HKEY_Classes_Root.
Right-click on this folder and select PERMISSIONS from the menu.
2. Once there, look through the permissions listed and make sure that
Administrators and System are both listed. If they are not, please refer to
the bottom of this write-up under "Conditional Step".
3. If they are both listed, make sure that both have Full Control
checked on ALLOW. If they are not yet checked, click in that box and select
APPLY. This will put the proper permissions through the registry and should
set you up for a good installation. Once finished with this area select OK
and close the Registry Editor.
4. Once done, retry the installation of Diskeeper.

Conditional Step
---------------------
If you've found that System and/or Administrators are not listed in the
permissions section, you will need to add them. To do so, click the Add
Button and in the following screen type System or Administrators depending
on which is missing. (You may only do one at a time). Once typed, select the
CHECK NAME button which will end up highlighting the name and then you can
select OK.

Link
 

mwmorph

Diamond Member
Dec 27, 2004
8,877
1
81
Thank you. "Everyone" was listed, but i ended up giving permission to everything i could and now it works!