Discussion on Win98SE restart/shutdown problems

Adrian Tung

Golden Member
Oct 10, 1999
1,370
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What prevents Windows 98SE from restarting/shutting down anyway? Software? Hardware? A combination of both?

When I set up my girlfriend's PC, a Celeron 600MHz, 128MB SDRAM, ASUS CUSL2, Sound Blaster Live! Value, her PC could never restart, always freezing at the "Windows is Shutting Down" screen (hitting reset won't run Scandisk during the next bootup most of the time). However, the PC would never fail to shut down properly.

If a PC can shutdown without any problems, shouldn't it restart without problems too? After all, in both processes, Windows ends all services, programs, drivers, etc. My theory on OSes isn't based on any fact, just my own common sense, but from my conclusion I don't see any reason at all why Windows should be exhibiting this behaviour.

I tried to make a boot log (F8 at startup, select option '2' to create BOOTLOG.TXT) of both a PC that will restart and my girlfriend's PC, which wouldn't restart. They are identical during the shutdown stage. I've even logged a shutdown to compare, and the only difference is a few additional lines that terminate the Kernel.

Is software preventing Windows from shutting down? From my understanding of the BOOTLOG.TXT, Windows should have terminated everything so I don't see software as a problem. Hardware? Perhaps, but I am sure if I post my gf's complete system info there would be others who claim to have the same system specs but have no problems whatsoever.

So what's up? So far, I'm heading to believe that Window's ACPI support is buggy and at fault. I have old PCs running on TX and BX boards that have never had a shutdown issue during normal use. I have only begun to hear of shutdown problems with Win98SE onwards, and on newer systems (which all use ACPI BIOS).

I'm not wanting to make any hard and fast conclusions here, I'm just saying what I think. I'd like this thread to be an open discussion, if you feel it necessary or worthwhile, just to shed more light on these issues.


Regards,
:)atwl
 

dkozloski

Diamond Member
Oct 9, 1999
3,005
0
76
I did a few tests a while back by terminating programs in Task Manager before shutting down and the worst offender I found was Outlook Express. For the most part, I found that a clean install with no additional apps would shut down cleanly but as more and more stuff was added the problems started. It also made a difference in which order the apps were installed. I think there are enough variables here to guarantee almost any result you could want if there is going to be some testing.
 

billandopus

Platinum Member
Dec 29, 1999
2,082
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All I can say is "D**m Microsoft!"

I had to apply the shutdown patch twice in order to get some semblance of consistency.
 

AndyHui

Administrator Emeritus<br>Elite Member<br>AT FAQ M
Oct 9, 1999
13,141
17
81
The restart issue on the ASUS CUSL2 is due to the SBLive.

Implement the following to solve your shutdown problems:

Enable LPT Interrupt Sharing in the SB Emulation Device in the device manager.

Disable the DOS SB Emulation in the device manager (optional).

Set IRQ 5 Reserved to Yes in PCI/PNP Resource Exclusion list in the BIOS.

Disable Legacy USB in the BIOS.