Disappearing programs?

[Craig234]

I've been seeing programs that seem like they disappear, and now there's a clearer example.

Yesterday, I downloaded the battle.net program which had previous been installed and had disappeared. It ran a long time getting various games ready to play.

Then I played overwatch a bit. I later ran it again, and this time at the start of the first match, the game crashed with an 'error in graphic driver' and I couldn't use any program on the system.

(That'd be nice to fix... I only just got the new motherboard, graphics card and drivers going 2 days ago).

So I decided to just reboot and re-run it. After a reboot - battle,net is nowhere to be found. Not in installed programs, a search only finds the install file.

I just re-installed it, it's running, but is not in installed programs. Ideas?

 

[Puffnstuff]

Judging by a google search it appears that you are not alone. Have you tried their tech support?

 

[Craig234]

Nope because it didn't seem limited to one program.

 

[William Gaatjes]

You mention you have a new system.
I assume it is not overclocked.
Have you tested the memory for a few hours with memtest86 ?
With new hardware it is good to run memtest for 8 hours to 24 hourd long.
When no errors, you know the memory is good at the memory speed you tested it.
https://www.memtest86.com/
Did you just installed the 1709 update ?

 

[XavierMace]

You mention you have a new system.
I assume it is not overclocked.
Have you tested the memory for a few hours with memtest86 ?
With new hardware it is good to run memtest for 8 hours to 24 hourd long.
When no errors, you know the memory is good at the memory speed you tested it.
https://www.memtest86.com/
Did you just installed the 1709 update ?

It's not a new system, it's a "repaired" system. Go see his thread on his never ending struggles with his computer.

 

[William Gaatjes]

It's not a new system, it's a "repaired" system. Go see his thread on his never ending struggles with his computer.

Is it this thread ?
https://forums.anandtech.com/threads/new-odd-problem-in-my-haunted-pc.2520581/

 

[XavierMace]

That's one of them, yes.

 

[Craig234]

It's not a new system, it's a "repaired" system. Go see his thread on his never ending struggles with his computer.

Well, it's new as of March of parts bought before that, and the graphics card and MB are new RMA parts from this week.

 

[Craig234]

Well, all that Blizzard had to say was that it might be a 'permissions' issue; they had nothing more to say about the theory of the cause. They suggested a few actions such as creating a 'secondary login' they say is needed and a new user with administrator privileges. Shouldn't this be a simpler issue?