Directv Retentions $15/mo off for 6 months

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htspecialist

Member
Jun 26, 2005
60
0
0
I called Directv today to get my billing reduced and evaluate switching to Comcast cable which has an introductory promo. My current DTV deal is $52 and includes basic+local+HBO. I quickly got transferred to retentions where I told them (1) I was considering switching to comcast who not only had cheaper tv but also $19.99 bundled cable modem; (2) was receiving dropouts and lost channels on my tuner box (true); and (3) was disgusted by the 35 minute wait to contact customer service (true). DTV offered to reduce my bill $15/mo. for 6 months. A $90 saving. ;)

Another poster listed the Directv retentions direct phone number as 800-824-9081. No waiting for 35 minutes to talk to someone!
 
A

AlWella

Member
Feb 28, 2005
79
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0
Has anyone verified this? I don't wanna wait 35 mins to find out.

Thanks for the great deal (if true for everyone else).
 
Z

Zorro

Platinum Member
Oct 13, 1999
2,915
2
81
Just did it they gave me 6 months total choice for free .

Thanks OP
 
M

Mavtek

Member
Nov 29, 2004
66
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They offered me a drop of $10 for 24 months! Free Tivo, new HD receiver, 2 free premiums for 12 months, and all that with no contract. Hell I didnt' even think I bartered all that hard either........... Still cancelled though, Comcast is giving HDDVR's for free for 12 months, on demand, HBO/Showtime, all the basics, for $29.99...........

Unfortunately DTV just isn't close, too bad I like DTV
 
T

tealk

Diamond Member
May 27, 2005
4,104
0
76
how long u gotta be subscribed to DTV to call in and get the goodies? I have been with them for 2 months....Let me know.
 
Y

Yourself

Platinum Member
Jan 3, 2000
2,542
0
71
I'm all over that...I've been a subscriber for 3 years on the platinum package and I get Sunday ticket every year. I should be able to score... :D
 
M

Mavtek

Member
Nov 29, 2004
66
0
0
No idea on the length, but I've been a subscriber for close to 10 years now.......... As of today I'm cancelled..
 
V

vfrjim

Golden Member
Oct 10, 1999
1,281
0
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All I say is check your bill CAREFULLY, I had many offers when I left my cable company to resign up for directv and they NEVER got it right yet, every month I need to call them and complain that the offers that were made to me were not on my bill correctly. Just be warned.
 
R

rondor

Member
Apr 7, 2005
64
0
0
I got the same promo for switching from Satellite to cable (Newspaper ad -- 29.99 for every channel plus HBO and Showtime). When I called, they (Comcast) told me the $29.99 didn't include the DVR. That would be an extra $9.95/month. Just make sure you consider everything.
 
N

NoMoMoney

Member
Feb 17, 2005
161
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Comcast is no better with offers. I signed up for 18 months at $35 (Digital Serive ($28) w/ HD ($7) no DVR) and it took 3 months to get it all set up right. (It was thier Dish Buy Back Promo last year). They did credit me a few free pay-per-views and a month free. That was after three months of phone calls though (1-2 per month), oh well, no problem since. The analog channels are crappy in my area, but I got it for the HD sporting events. I have been waiting for 2 weeks now for them to come and replace the box (stopped working after a power outage) but I guess I could have just gone and swapped it at the local Comcast place.
 
H

htspecialist

Member
Jun 26, 2005
60
0
0
Directv has to give away the store to retain all those subscribers whose contracts have expired. This one is hot!
 
P

Pabster

Lifer
Apr 15, 2001
16,987
1
0
Um, because Dish sucks? :p

I've always found the receivers flaky and the interface not very intuitive. DirecTV smokes it by leaps and bounds.
 
M

Mirko

Member
Jun 26, 2005
95
0
0
Originally posted by: dude8604
Why don't more people us Dish Network? It's cheaper than DTV.
Click to expand...

1. NFL has exclusive deal with DirecTV. Can't order it on Dish.

2. No Tivo receiver for Dish. You either have to use their half-assed attempt at a DVR or use a stand-alone Tivo and try to rig it up to communicate with the Dish receiver over IR signals with IR blaster that has to be reset every time it tries to tune a station that is unavailable.

 
A

AlWella

Member
Feb 28, 2005
79
0
0
Originally posted by: Mavtek
They offered me a drop of $10 for 24 months! Free Tivo, new HD receiver, 2 free premiums for 12 months, and all that with no contract. Hell I didnt' even think I bartered all that hard either........... Still cancelled though, Comcast is giving HDDVR's for free for 12 months, on demand, HBO/Showtime, all the basics, for $29.99...........

Unfortunately DTV just isn't close, too bad I like DTV
Click to expand...


No Waaaaaay! Get Da Heck Out!
 
M

Mavtek

Member
Nov 29, 2004
66
0
0
BTW, for those of you wanting these retention deals, the direct line is 800-824-9081. Just mention the deal I got above, you should be able to get them to match it, good luck.
 
M

MagicWandShop

Junior Member
Sep 24, 2001
18
0
0
If you are a Total Choice Premier customer, you can get a $20 discount on that package for 6 months (total $120 savings) just by asking for it. The first CSR I spoke with couldn't do it, so I called again and got the deal (after mentioning that several friends and family members got the deal and asking them to check again).
 
L

LoverBoyJ

Senior member
Mar 22, 2001
992
0
0
Originally posted by: tealk
how long u gotta be subscribed to DTV to call in and get the goodies? I have been with them for 2 months....Let me know.
Click to expand...

I believe you have better chances if your contract is already expired OR close to expiring. If your with them for just 2 months they may deny you since you still have a long way to go, if you still insist you may be charged with a contract cancellation (i think $ 200-300).
 
H

htspecialist

Member
Jun 26, 2005
60
0
0
Alwella - That's a pretty rich deal with Comcast. I called Comcast and, at least in my area, such a promotion was not available
 
H

htspecialist

Member
Jun 26, 2005
60
0
0
I ended up going with Comcast Cable. What an improvement. The video on demand is a great feature that Directv does not have. Got to see HBO's Six Feet Under on my own schedule not HBO's.
 
J

John

Moderator Emeritus<br>Elite Member
Oct 9, 1999
33,944
1
0
Last year I called the DirecTV retention dept. and they gave me a $200 credit towards a new high def. receiver (my Hughes E86 was flaky). I was able to pick up the Hughes HTL-HD from a local Circuit City and it's been smooth sailing since then. Even during a nasty storm I rarely get drop outs. They also gave me $20 off my bill for 6 months since I had total choice premier. :)
 
H

Hannover

Member
Jan 25, 2005
195
0
0
Does anyone know how often you can hit up the customer retention dept before they call your bluff ? I got a free TIVO + upgraded dish & LNB + installation in a second room for my old reciever from them last year. I would really hate to have them call my bluff after I paid for NFL season ticket but before the season starts.
 
H

htspecialist

Member
Jun 26, 2005
60
0
0
I do not see the down side of "calling your bluff". You just end up paying the list price that you would have had to pay if you had not asked for the discounts.
 
H

htspecialist

Member
Jun 26, 2005
60
0
0
I got a call inviting me back from Directv. They offered same deal as before but wanted 1 year contract. I laughed and kept watching Comcast.
 
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