Directron.com

[LifeStealer]

Anyone have any dealings with directron?

 

[Crusty]

GREAT company. I buy from them all the time and go pick it up the same day. I wouldn't hesistate to recommend them 100%

 

[imported_Mike]

I bought a case awhile back from them, I did some research before buying. On this item, their beginning price was a little higher, but they didn't rape me on shipping like tigerdirect wanted to do.

 

[Excelsior]

Good company.

 

[jtusa]

Originally posted by: MCrusty
GREAT company. I buy from them all the time and go pick it up the same day. I wouldn't hesistate to recommend them 100%

:thumbsup:

ETA: I don't go to pick things up, have to ship them, but they are very prompt with processing and shipping.

 

[dafatha00]

I'm pissed at Directron. Here's my story off of resellerratings.com:

Placed an order for a ThermalTake a1449 on 09/12/04 and called to cancel 5 minutes after because I found Newegg had it for $5 cheaper. The customer service was very rude when I called, blaming me for not accurately researching the prices. I calmly explained that I would be happy to purchase from them if they just pricematched NewEgg's price. The CSR then rudely said forget it, told me my order was cancelled and hung up on me. Then on 09/20/04, I received my order! Now they want to charge me a 15% restocking fee even though they had told me they had cancelled my order. Forget this place and go somewhere else.

 

[Justin218]

I bought one thing from them a coulpe year ago. it went fine.

 

[dc]

have bought from them several times. no problems.

 

[Maggotry]

Originally posted by: MCrusty
GREAT company. I buy from them all the time and go pick it up the same day. I wouldn't hesistate to recommend them 100%

The only time I don't buy from them is if they just don't have the item I want.

 

[junthin]

They are a decent company, but tend to have bad CSR issues (improperly trained IMHO). If you don't need to modify or cancel an order, things go well, if you need to call them, call twice to make sure the incompetent CSR's did their job and noted your order#, if they didn't note it, make sure they do.

If your order hasn't shipped after 2 complete business days, I'd recommend calling them, and asking why. Most of the time it's a credit card issue or out of stock issue, and they are not the best at contacting customers about that.

If you are ordering for an in-store pickup, I'd recommend printing out your order with your order number, calling ahead of time to make sure they can pull your order (tell them you'll be there in like 15mins so they'd rush it) and then make you way over. Otherwise, you'd wait anywhere from 10-30mins depending on the walk-in traffic at the time.

Other than that, they are a good company, with lots of inventory. I hope that helps. If you have anymore questions, feel free to PM me. I've dealt with them a lot.

 

[LifeStealer]

Yup thanks ^_^

 

[Tiamat]

They are great as long as there is 0% chance of you having to ship back anything to them. They have a pretty expensive little to no excuses shipback penalty. My brother got nailed because they shipped him the wrong item - i think it was 20% or some crap like that. I have never had problems tho.

 

[yobarman]

i usedthem before way back in the day, but dont now because they're too expensive. but when i do research for computer products, their site has a lot of technical info on it.

 

[Pliablemoose]

I've used them 2X no problems. I'd use them more, but have to pay taxes on purchases from them as I live in Texas.

 

[edro]

If I need something weird... that most places don't have... I go to Directron.

I have had good dealings with them.

 

[Kaido]

Originally posted by: edro13
If I need something weird... that most places don't have... I go to Directron.

I have had good dealings with them.

I used to use Directron mostly, before I discovered Newegg. I still use them for hard-to-find stuff or if they have better prices.

Excellent company :thumbsup:

 

[Gurck]

Bought from them a few times, they seem good. Only "bad" thing is their 1-2 week default shipping, slow as hell when you're used to Newegg's 2-3 day.

 

[Pliablemoose]

Originally posted by: edro13
If I need something weird... that most places don't have... I go to Directron.

I have had good dealings with them.

You've been browsing the cheesecake case badges again haven't you?

Ok, this is too cute: Hello Kitty case window applique

 

[GtPrOjEcTX]

Originally posted by: Excelsior
Good company.

 

[DanTMWTMP]

directron is pretty reliable. I've always bought my powersupplies and anything else that may be cheaper than newegg (After tax/ship) overthere.

after newegg, directron is my no.2 store imo. (well, googlegear/zipzoomfly is a close 3rd hehe)

 

[CVSiN]

I do all my business with directron except on video cards which they suck at...
everything else I can run right up there pick up what I need and have it same day...
and they are better than Axion.com

btw the reason they have such bad customer service is they dont undertand much english...
just about every person that runs/owns directron are all Asian and they dont speak english very well at all..
I have 1 guy I talk to there that I can deal with the rest dont undertand much...

but if you know exactly what you want type the order into the cpu there or online they are great...
and RMAs if you live in houston are fine too...
never had a problem

 

[MustISO]

I just placed an order today. First time dealing with them.

 

[nakedfrog]

I've bought from them 3-4 times, all good. One case came with a 450W PSU instead of 465W like it said on the page, but for $109, I really didn't have a problem with it.

 

[ravana]

Good Company, good stuff

 

[Mr N8]

I've ordered from them a few times, and never had an issue. The reason I first ordered with them is that they take paypal for payment.