Okay here is the real deal about DirecPC. I bought the system and service back in August when DirecPC announced their unlimited hours plan for $39 a month. I purchased my system at Best Buy for $149 and installed it myself. Installation was quite easy for those experienced with installing those 18" DirecTV Dishes. My system worked for 3 days before I lost connectivity, it took me another 5 days to get the system functional. I was pointed to a satellite that I could not get any data down from, 5 zillion calls later to DirecPC Tech Support (which is worse than AOL's tech support) I finally went out an altered my satellite. I somehow got a signal with my system cockeyed and off to the side. According to the installation instructions, there is NO WAY I should be receiving a signal, but it works. That took 5 days. Since then it has been fairly decent. The Fair Access Policy (FAP) actually contridicts the unlimited use plan. If I download anymore than 100MB+ over a 60 minute period then I am usually FAP'd. For me I have been resticted to 2.8 - 6.0Kbps for anywhere from 2-6 hours. During the afternoon and evenings downloads usually are around the 20-30KBps range, and at late night/early morning speeds are 40-60KBps. I use Earthlink as my ISP, and I remain connected to the service 24 hours a day. Earthlink will redial once every 24 hours, but that is my only time I am not connected to the service. Ping rates start at 600ms at best and go up from there. DirecPC does work with ICS, WinRoute Pro, WinGate, NAT32, etc...
Also the modem for the DirecPC service is a USB device. This device will not work with Windows 2000 at all. DirecPC has delayed these drivers since June, and they were to be released in August, then we heard October, now we hear November.... I would not count on these drivers anytime soon since DirecPC has shown how slow they can be releasing drivers for new operating systems. I also believe the PCI card will support NT4, but not Windows 2000. I have heard of a couple people having trouble with Windows ME and the DirecPC software. Mine worked when I tried it out with the exception... that I couln't share the connection... bummer.
Usually just hard rain, snow, and electrical storms will bring down the DirecPC system. It's pretty good about handling fog, and clouds. All in all I have had more down time due to the FAP than I have had with weather.
The FAP varies... don't go with the 169MB's per hour theroy, I have downloaded 13MB's and have been FAP'd. Don't ask me why...
It seems that I can get my best downloading off Napster of all places... at night I can get well over 100KBps, on average between 120-160KBps.
Also with the high latency rate of the DirecPC system, expect to have lot's of half downloaded pages, not all the images showing up on a webpage, or many requests just cancelling.
I would have taken my system back, but since I bought my system at Best Buy and you decide to install the system yourself, it voids your right to return the item and also cancels your warrenty. Really sucks. After I invested this much into the system, I feel kinda forced to stick with it. I would recommend not to go into this service with HIGH expectations. Don't expect cable or dsl performance... those low pings times are nice on those broadband connections.
If anyone has anymore questions on DirecPC, feel free to post a reply and I will try to get to it, or e-mail me at
ishino@earthlink.net
Definately take jdmillikin's advice and check out the alt.satellite.direcpc newsgroup... I sure wish I would have before I bought my system, might have saved me a bunch of headaches!!
Later everyone...
ISH
