last post before i go to class:
the reasoning here is that the guy STOLE dell's LCD monitor when he did NOT commit an active act of stealing. He didn't break into dell's warehouse and take the LCD did he? no.
it is wrong to get something you didn't pay for, but i don't feel he's obligated to waste his own time to fix Dell's mistakes.
the reasoning here is that the guy STOLE dell's LCD monitor when he did NOT commit an active act of stealing. He didn't break into dell's warehouse and take the LCD did he? no.
it is wrong to get something you didn't pay for, but i don't feel he's obligated to waste his own time to fix Dell's mistakes.
Vic
Elite Member
- Jun 12, 2001
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That law would not apply in this case. That is for unsolicited merchandise and how merchants can't force customers to pay for items that they never ordered in the first place. This is a billing/shipping mistake. You are an idiot.
Dizway, nice moves!
You did the right thing. The kind of dishonesty that Ylen or Amish proposed is only the type of thing that gets you in trouble later on down the road.When I worked at Best Buy over 3 yrs ago, we'd get returns with the actual products missing from inside the box... we called it "rox in the box".
A fine logical refutation
. It's the basic utilitarian principles laid out by adam smith that state that the greatest good is done by individuals acting in self interest, not altruism.
Vic
Elite Member
- Jun 12, 2001
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I agree with you, however your sense of self-interest is not properly attuned. It should be telling you, "What comes around, goes around."Originally posted by: isaacmacdonald
A fine logical refutation
No, they have incentive because they paid for shipping twice and invoicing 2 times, not to mention the 2 times he talked to a CSR. Then when they sell it again they have to invoice and ship. Also, since prices drop so fast their selling price will be lower when they finally sell it, or maybe they will sell it through their refurb channels for even less money than Dizway would have paid. Dell will not make a profit from that monitor. A true capitalist makes as much money as possible... Do you really think that companies have no incentive to fix problems?
Originally posted by: isaacmacdonald
A fine logical refutation
Feh, I'm beyond logic in this thread. At this point I'm happier with personal insults and fallacies. Much more cathartic.
Originally posted by: Vic
I agree with you, however your sense of self-interest is not properly attuned. It should be telling you, "What comes around, goes around."Originally posted by: isaacmacdonald
A fine logical refutation
sounds like karma, which is dubious IMO. I think the smith vision is basically personalized self interest, not utilitarianism that results in altruism. In this case, I really think it's the companies fault for allowing this kind of stuff to slip by. If they don't think it's worth resolving, than they're just accepting the random loss as an operating expense. Far be it from the consumer to attempt to change their business model.
Vic
Elite Member
- Jun 12, 2001
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"Karma" is the belief that something you did in a past life or existence affects the circumstances in your current life. What I am discussing is not karma.
I agree with Jaeger. When you finally grow up, and if you actually do contain some morals and ethics, you will find out that true selfishness means realizing that every dishonesty you create encourages a pattern in which other people are dishonest with you. Being selfish, you find that you wish to avoid such a fate. This is called the "Golden Rule," and it is very real.
Hmm...the fundamental difference here is that one policy is based on pragmatism, while the other seems to be based on idealism. That is to say that the smith vision is a workable method of extracting the most good, given the innate behavior of an individual. The idealistic model seeks to define what the ideal behavior of the arithmatically mean individual SHOULD be, and then seeks to extrapolate a system based on this.
Morality should not be legislated, it is innate. I would argue that by transforming businesses from small mom + pop establishments where this sort of innate morality would generally kick in, to huge corporations, we've dehumanized business to an extent where it is not rational to expect this type of morality to translate. Consumers acting in unpredictable or irrational ways will contribute to volatility and will be to the detriment of not only the system at large, but the actual company they are seeking to benefit.
i had something similar happen.
i ordered a rio 500 from an online store 2 years ago and it was backordered for a month so i cancelled. it said ready to ship when i ordered so what the heck. looked around got it in less that a week from another store.
about a month later a box shows up from the original store and my cc had been charged. i called them up and said i cancelled it but they denied. luckily i had written down case number and persons name and stuff. they still tried to have me pay return shipping but i wasnt going to.
i ordered a rio 500 from an online store 2 years ago and it was backordered for a month so i cancelled. it said ready to ship when i ordered so what the heck. looked around got it in less that a week from another store.
about a month later a box shows up from the original store and my cc had been charged. i called them up and said i cancelled it but they denied. luckily i had written down case number and persons name and stuff. they still tried to have me pay return shipping but i wasnt going to.
same thing hapened with a Best Buy Preorder for a PS2. they shipped me a PS2 but was never charged for it. about three-four months later, i get a charge on my card from Best BUy. I disputed it not knowing what the hell it was for, until they told me that I was never charged........
in the end, everything evens out......
in the end, everything evens out......
I got a complete computer, monitor and printer via UPS from Gateway two years ago. Had my name, addy etc. But I didn;t order it. I called Gateway and they found an error on one digit in my customer number in regards to another customer. (I had ordered something long ago) I told them to come and get it, and the csr said they would. I then called my lawyer who said to wait 30 days. So it sat in my garage sealed for 30 days. I called my lawyer again. He said congrats, it is mine. I sold it on Egay for just under 1k.
Reflecting back on this thread again, makes me feel sadness towards a lot of people. How can some be so morally bankrupt that they would just keep it? How would you like it, if it were something of yours? I lost my cell phone one time in Atlanta. I had no insurance on it. A nice guy called the home number listed in the phone and I gave him 25 bucks. You will always in the long run feel better about being honest.
keep it of course...I ordered a DSL modem from AOL when they decided they were gonna try DSL for a little bit(now I guess they're doing it again), and decided 10 minutes later I didn't want DSL. So I called them up and canceled my order but I still got a Modem...pretty cool.
keep it of course...I ordered a DSL modem from AOL when they decided they were gonna try DSL for a little bit(now I guess they're doing it again), and decided 10 minutes later I didn't want DSL. So I called them up and canceled my order but I still got a Modem...pretty cool.
Because he got it after he cancelled it .Its there job to make sure not ship out an order when the customer canceled it. If they decide to ship anyway then in my personally view it?s a gift from the company and I see nothing wrong with keeping it.
I'd be tempted to keep it due to the devils that live in LCDs whispering in my ears .
edit: I read some of the posts I missed and I can't believe how worked up some people get over this. Some of your simply refuse to see that the other side even has a point! That goes for both sides. Pretty sad... The decision to keep it or return it should be made by the person who received it without requiring the browbeating of those who stand on the opposing side. Obviously it is all said and done but come on folks. At least try to see both sides.
. edit: I read some of the posts I missed and I can't believe how worked up some people get over this. Some of your simply refuse to see that the other side even has a point! That goes for both sides. Pretty sad... The decision to keep it or return it should be made by the person who received it without requiring the browbeating of those who stand on the opposing side. Obviously it is all said and done but come on folks. At least try to see both sides.
waggy
No Lifer
- Dec 14, 2000
- 68,143
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Wow.
Im amazed at how many people would take it.
I would contact dell and let them know what happened.
Good to know he contacted them and they are picking it up. He would eventually get caught. And no it is NOT a gift. He placed an order then cancelled it. The law is for if a company sends you something (that you did NOT order) then expect you to pay. That did not happen here.
I shouldn?t be to surprised that so many people would steal it. I would be tempted myself but I have some morals. But if they didn?t come pick it up in a certain amount of time it would keep it (after talking to an attorney first). Either way at least he is being the goodguy here.
Im amazed at how many people would take it.
I would contact dell and let them know what happened.
Good to know he contacted them and they are picking it up. He would eventually get caught. And no it is NOT a gift. He placed an order then cancelled it. The law is for if a company sends you something (that you did NOT order) then expect you to pay. That did not happen here.
I shouldn?t be to surprised that so many people would steal it. I would be tempted myself but I have some morals. But if they didn?t come pick it up in a certain amount of time it would keep it (after talking to an attorney first). Either way at least he is being the goodguy here.
I would say keep it unless some one showed up at your door to pick it up with out you calling. When was the last time a company has ever gone out of it way to fix a pricing error that benifited the company. It really shows the true colors of people and coperations when they make mistakes and expect the victim of their error to fix it for them.
Morals should not even be talked about when dealing with a coperations. The owners of a coperation are not held legal accountable for the company's actions but you expect the costumers to act based on morals.
Morals should not even be talked about when dealing with a coperations. The owners of a coperation are not held legal accountable for the company's actions but you expect the costumers to act based on morals.
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