Didn't get charged for purchase, what would you do?

[Hammer]

it will go straight to collections if the CC number doesn't work when they try to charge it in a few months

 

[crypticlogin]

Question: did the CSR see the shipping/tracking info on your account? It's not too clear how long after your second call that you checked your account and saw the tracking update.

I'm sure once the manifests get audited, they'll pick up that they shipped more monitors than were paid for so you'll be held accountable unless something's fixed now. IMO, I'd call up every now and then to see if you can't get another CSR to work with, then follow up a week later to make sure everything's kosher.

 

[Viper GTS]

Originally posted by: Ylen13

Originally posted by: Roger

OK, knock my spelling, I never claimed to spell. I thought when he said he contacted the company he made a point of telling them what he had. If I had tried to contact the company, and tell them of their error, and they were rude to me and told me they didn't send anything, and they have no record of sending me anything, that's not my fault. It's not stealing, and therefore I wouldn't go to jail. I told the company I did not want the object, yet they sent it to me anyway. I told them again I did not want the object, and they said they never gave it to me. What else are you supposed to do? As mentioned above, I am not going to pay extra money to ship it back for something I never wanted and the companies fault on top of it all. When I made the comment about the company being rich, the point was they probably would never even notice, and therefore I wouldn't be worried about it. I would feel badly if it was a failing company, but then, I doubt I would buy somehting from a failing computer company. So that point is moot.

Again, attack my logic and not my spelling. I don't proof read what I type, and I don't really care. If this was a professional letter to a company etc, I would. It's a fourm, and an off topic one at that.

He will eventually get billed one way or another, I am just pointing out that the majority of young people here have no morlas what so ever

Did you happen to notice the after the spelling comment ?

i Don?t have the link but I remember reading on USPS website that. Don't know if it applies to other shipper companies but would be surprised if it didn't

The shipper has absolutely nothing to do with the current laws in the U.S.

Excuse me, this can be consider as gift and if under the law its says you don't have to pay for a gift then he is under no obligation to pay for this gift or send it back.

P.S. don't remember if its the same company but about 6 month or so ago on fatwallet.com a guy a monitor from I think dell for free after paying for the first one.

While you are correct that unsolicited "gifts" bring no responsibility to the recipient, it is obvious that:

1) This was not unsolicited
2) This is a genuine error, not an attempt to scam someone

The fact that he used a one time use CC number is the only thing that may (notice I said may) prevent him from being billed, they aren't stupid and they WILL notice a LCD panel being missing.

However...

That is not the issue at all. The real issue here is that he received something of considerable value that he did not pay for. He should return it. I will not go so far as to say that he should pay to return it, but he should make every reasonable effort to obtain a shipping label to return it.

Viper GTS

 

Well one good thing came about this thread, I have added many people to my do not trade list.

 

[4Lclovergirl]

Originally posted by: Mwilding

Originally posted by: 4Lclovergirl
I'd keep it, they make enough profit. You tried to do the right thing, and they thought you were stupid. If you don't want it, sel it on ebay.

they make enough profit? What are you a fvcking socialist?

Have you read the rest of my posts? or just the first one?

Yes I have morals, alot of them. Again, did I not say that I would make all attempts at contacting them before retuning it? I only wouldn't send it back if I had to pay to ship an LCD monitor back.

I have gotten things in stores lots of times where people forgot to charge me, and came back and paid for it. Same as if someone gave me extra change.

And, btw, keeping something a company sent me when I didn't want it hadly qualifies as having no morals and being sent to jail. You are taking a single circumstance and applying it to my whole character.

 

[Dizway]

Originally posted by: Viper GTS

Originally posted by: Dizway

Originally posted by: Viper GTS
You will get billed eventually.

Has a hold been placed on your card?

Viper GTS

I used a one time use Amex number, which expired 3/03. When I placed and cancelled the order it was 3/20ish... There was never a hold before or after I cancelled the order. I don't think they can bill me through the cc now. So i'm waiting for a bill or a collections letter.

Hmm, interesting...

If the hold was placed against that number they have 30 days to either place the charge or drop the hold. If the number expired on 03/03 I would think 4/30 would be the last day to reasonably expect a charge.

The fact that it was a one time use number makes things much more complicated.

Why the one time number with Dell?

One times are great for porn sites (you know, the $2.99 trial and then the $30 a month, nevermind the fact you used an image downloader to grab the entire site...), but for Dell?

Viper GTS

Viper, I used a 1 time use number because I placed the order over the phone... remember the 25% off deal with small business? Nobody was sure if it was legit or not.

 

[rh71]

I'd feel guilty, but fortunate.

 

[Dizway]

I'm willing to return it, I haven't opened it or anything... have no plans for it. The reason why i'm hesitant is because i'm afraid they'll CHARGE ME LATER, after I returned it. I'm waiting for them to charge me first. I've been checking my Amex account and everything. It's been almost about 3 weeks since the order was placed, btw.

 

[Electric Amish]

Originally posted by: Dizway
I'm willing to return it, I haven't opened it or anything... have no plans for it. The reason why i'm hesitant is because i'm afraid they'll CHARGE ME LATER, after I returned it. I'm waiting for them to charge me first. I've been checking my Amex account and everything.

In that case, sell it for a profit and then pay for it if/when they charge you.

amish

 

I have gotten things in stores lots of times where people forgot to charge me, and came back and paid for it. Same as if someone gave me extra change.

And, btw, keeping something a company sent me when I didn't want it hadly qualifies as having no morals and being sent to jail. You are taking a single circumstance and applying it to my whole character.

Having no morals and breaking the law are two completely different things, you have no morals if you do not send that back, you did not pay for it, therefor it is not yours even if you get away with it, it is morally wrong in the first place to keep something you did not pay for unless they intentionally gave it to you as a gift.

 

[iwearnosox]

Dell has a history of late billing. I bought a dimension from them and was finally charged 3 weeks later.

 

[Ylen13]

Originally posted by: Dizway
I'm willing to return it, I haven't opened it or anything... have no plans for it. The reason why i'm hesitant is because i'm afraid they'll CHARGE ME LATER, after I returned it. I'm waiting for them to charge me first. I've been checking my Amex account and everything.

I don't get you. If they charge you why can't u just dispute the charges? You did cancel it so how can they legally charge you?

 

[Spac3d]

Originally posted by: Roger
Well one good thing came about this thread, I have added many people to my do not trade list.

Add me to that list! Add me!!

 

[GasX]

Originally posted by: Roger

Excuse me, this can be consider as gift and if under the law its says you don't have to pay for a gift then he is under no obligation to pay for this gift or send it back.

Post a link to that law please.

So far you have only posted conjecture.

There is a law that prevents companies shipping you stuff you don't want and then charging you for it, but I dont think it applies here.

 

[Ylen13]

law

 

[Dizway]

Originally posted by: tenchim
Question: did the CSR see the shipping/tracking info on your account? It's not too clear how long after your second call that you checked your account and saw the tracking update.

I'm sure once the manifests get audited, they'll pick up that they shipped more monitors than were paid for so you'll be held accountable unless something's fixed now. IMO, I'd call up every now and then to see if you can't get another CSR to work with, then follow up a week later to make sure everything's kosher.

CSR only said it was cancelled, nothing she could do. I haven't tried calling again... I think I will, I definitely don't want collections coming after me, and messing up my very good credit report.

 

[deerslayer]

Originally posted by: Electric Amish
Keep it.

amish

 

[Viper GTS]

I'm trying to find the US equivalent of the UK's Unsolicited Goods & Services act (1975) but Google is flooded with british sites.

Unfortunately I can't think of a better way to phrase it to find the US law which I KNOW exists (I have found several state's laws, but I believe there is a federal as well).

Not that I think it applies here, but still...

[EDIT]Doh, there it is.[/EDIT]

Viper GTS

 

You are not too bright Ylen are you.

A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything.

First off, he ordered it, second, it is not a gift.

It was mistakenly sent to him because of a software glitch or CSR mistake.

 

[Ylen13]

Originally posted by: Ylen13
law

bump down

 

[Electric Amish]

Originally posted by: Ylen13
law

Nice...

amish

 

[agnitrate]

Originally posted by: Roger
You are not too bright Ylen are you.

A company sends you a gift in the mail--a ball point pen, a key chain, a tie. But you didn't order it. What do you do? If you are the type of person this company is looking for, you may feel guilty about accepting the item without paying for it. Don't feel guilty! It's yours, and you are under no obligation to pay anything.

First off, he ordered it, second, it is not a gift.

It was mistakenly sent to him because of a software glitch or CSR mistake.

Agreed. Also, I think you can see that the examples given on the site do not parallel a LCD (pen, tie, etc). You ordered this and they didn't cancel it in time to stop the shipment. The law isn't going to cover your ass on this one.

-silver

 

Give it back. People's morals here disgust me.

 

Another excerpt from your link.

And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously ordered or requested it.

 

[GoingUp]

id keep it