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Did you notice that EB Game stores now hire..

Regs

Regs

Lifer
Robots for cashiers or "salesmen" ? They are amazing to talk too. Though they do get caught in a white lie sometimes. Like "HL2 Ep1 will not be offered over steam".
 
Originally posted by: Raincity
What?s so amazing talking to a cashier?
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Everything is scripted. Ebgames corp wants them to press as much as possible and it almost gets irritating. Even when they answer the phone it almost seems like they are playing a recording from their mouth. I don't know - just gets under my skin. I guess it's the same way with everything. But under no circumstances, in a matter of business ethic, should an employee lie about a product to try to sell it. Yes they're ways to use puffery around a lie but to be a blatant or almost as stupid as the guy I have to face at my local eb game store is really starting to annoy me. It's like everytime I need to buy a game it would be like planning a trip to go see my in-laws. geez, lets hope I don't say anything that would trigger a mind-numbing conversation or argument over nothing!!

Really, I'm just here to buy a game. No, I do not want to reserve Duke Nukem Forever and no I do not want an extended warranty for 6 dollars for 2 months. And no I do not want to subscribe to your magazine and no I do not want a monthly renewal membership to get 5 dollars off of scratched used PS2 games.

It's like going to a gas station and having the gas pump attendant telling me I should get my oil changed and my car tunned.
 
And I posted this in this forum because I was hoping someone else who buys a lot of games would know what I was talking about but apparently I'm just having a bad day.

 
Originally posted by: Regs
Really, I'm just here to buy a game. No, I do not want to reserve Duke Nukem Forever and no I do not want an extended warranty for 6 dollars for 2 months. And no I do not want to subscribe to your magazine and no I do not want a monthly renewal membership to get 5 dollars off of scratched used PS2 games.
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Brilliant 😀
 
Originally posted by: JBT
I pretty much avoid game shops. Not only is everything over priced, the clerks are tards...
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Not only are they are tards, but they also have no human or social skills. Though how I hate to label people. They just try way too hard. If I was a salesman I would at least try to act friendly. Not just ask insidious questions and be condescending. I almost have to be on drugs to keep me from going "JUST STFU ALL READY AND SWIPE MY CARD"
 
1st off:
EB sucks. Dont buy from them. You can get everything they have much cheaper somewhere else.

B:
This is not a recent development. This has been pretty much their standard practice since they started. If its gotten worse in recent years I would not know. I gave up on them a long time ago.

Gamma:
You can still play mind games with them. As soon as they start with the BS, just put your card away and walk out. Dont even say anything.
The next day or later that afternoon, go in and talk to the manager. Tell him/her that the cashier refused to sell you the product you wanted.
If enough people get fired no one will want to work there anymore. That will either change their business practices, or at least save you some headaches.
 
I agree. I go out of my way to go to RHINO games RHINO

Gamers work at the one by me and the conversion is good in the store.
Although I buy most my pc games from wallyWorld, just because I'm alway in there.
 
I was once in a store and two sales men were looking at sales figures. They can actualy look up on their computers how their store is doing vs a competing store. I can only imagine the presure they are under to sell sell sell if the suits give them that data.
 
It sounds like they're reading a script because they are. They're required to push the extended warranty, because if they don't, they get in trouble. They ask if you want to preorder Final Fantasy MCMXVII because they have to. It might be a "menial, boring, lousy paying job" to everyone who has enough disposable income to shop there (lol, overpriced) - but to them, it's still a job, and it's better than flipping burgers.

That said, the local EB seems to have people who actually care about gaming. They offer the knee-jerk scripted warranty, but it's part of their job. Ask once, get a no, end discussion. Resume talking about old-school Dreamcast games. 😀

- M4H
 
Originally posted by: Regs
Really, I'm just here to buy a game. No, I do not want to reserve Duke Nukem Forever and no I do not want an extended warranty for 6 dollars for 2 months. And no I do not want to subscribe to your magazine and no I do not want a monthly renewal membership to get 5 dollars
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Wow, i've got to say, EBGames is completely different in Canada. I've bought about 20 games/books from EB Games, and i have NEVER experienced anything like this. I didn't even know they had a magazine or membership.
 
Really, I'm just here to buy a game. No, I do not want to reserve Duke Nukem Forever and no I do not want an extended warranty for 6 dollars for 2 months. And no I do not want to subscribe to your magazine and no I do not want a monthly renewal membership to get 5 dollars off of scratched used PS2 games.
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I'm so glad I'm not alone in feeling this. This isn't just in EB, but in lots of other places as well such as DVD chain stores like Suncoast that try to push membership on you, or certain clothing stores that try to push credit cards on you EVERY TIME you buy something there. I shop at such stores as little as I can JUST to avoid that. I mean on my end I feel like I'm ruining someone else's day by telling them no, and I don't want to deal with that.
 
Originally posted by: MercenaryForHire
It sounds like they're reading a script because they are. They're required to push the extended warranty, because if they don't, they get in trouble. They ask if you want to preorder Final Fantasy MCMXVII because they have to. It might be a "menial, boring, lousy paying job" to everyone who has enough disposable income to shop there (lol, overpriced) - but to them, it's still a job, and it's better than flipping burgers.

That said, the local EB seems to have people who actually care about gaming. They offer the knee-jerk scripted warranty, but it's part of their job. Ask once, get a no, end discussion. Resume talking about old-school Dreamcast games. 😀

- M4H
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Once again M4H, u said wat I was gonna say. 😛
 
It's old news that places like this are loaded with kids who're under pressure to make sales and membership quotas etc., but that's no reason for me not to patronize them when it's to my advantage and convenience.

Recently needed a power supply for an N64 and the local GameStop had a couple in stock for $2 each. They're terrible places, imo, to trade stuff in because of the horrible percentages they offer you. By the same token it occassionally makes them a decent place to FIND a used game or dvd, or just to browse around for fun.

Sometimes they have a good sale on dvd's or something, and they have members coupon deals also. I actually like getting "Game Informer" for the $15 annual membership/subscription fee. BTW, Gamestop and EB are merged now.
 
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