Did I get suckered into furniture warranty?

[WelshBloke]

http://ashley-furniture.pissedconsu...the-sales-people-tell-you-20101105205833.html















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Warranties don't usually cover things like you covering your couch in baby cream, that's what insurance is for.

 

[doubledeluxe]

This makes zero sense. Clearly it's a marketing trick to get you to come back into their store in 4 years

 

[slag]

is this that furniture store that has a 'going out of business' sale every year?

We have one of those. But, its not going out of business. Their sign reads "GOING OUT for your BUSINESS!!!!!!!!"

 

[BeeBoop]

We have one of those. But, its not going out of business. Their sign reads "GOING OUT for your BUSINESS!!!!!!!!"

lol, that's funny. Had one of those around here for a few years and they are finally out of business.


This morning, I went to speak with the manager and returned the warranty for 140$. He was really nice about everything and wanted me to keep the warranty, so he gave me a new deal. He offered me 100$ gift card on top of the warranty. The gift card can only be used at his store and it has no expiration date. I could even use it next week. That means, I could have a potential 240$ credit toward new furniture if I keep the warranty. Also, he explained that the warranty where I live is a great deal. It sounds like to me that the negative reviews could be a regional thing.

So what do you guys think? Should I keep the warranty? I get a 100$ gift certificate that can only be used at his store on top of the warranty. I have until delivery of furniture to change my mind.

 

[webdave]

lol, that's funny. Had one of those around here for a few years and they are finally out of business.


This morning, I went to speak with the manager and returned the warranty for 140$. He was really nice about everything and wanted me to keep the warranty, so he gave me a new deal. He offered me 100$ gift card on top of the warranty. The gift card can only be used at his store and it has no expiration date. I could even use it next week. That means, I could have a potential 240$ credit toward new furniture if I keep the warranty. Also, he explained that the warranty where I live is a great deal. It sounds like to me that the negative reviews could be a regional thing.

So what do you guys think? Should I keep the warranty? I get a 100$ gift certificate that can only be used at his store on top of the warranty. I have until delivery of furniture to change my mind.

Think about why they are pushing so hard for you to keep the warranty. It is is a profit generator and a better deal for them.

 

[Sukhoi]

lol, that's funny. Had one of those around here for a few years and they are finally out of business.


This morning, I went to speak with the manager and returned the warranty for 140$. He was really nice about everything and wanted me to keep the warranty, so he gave me a new deal. He offered me 100$ gift card on top of the warranty. The gift card can only be used at his store and it has no expiration date. I could even use it next week. That means, I could have a potential 240$ credit toward new furniture if I keep the warranty. Also, he explained that the warranty where I live is a great deal. It sounds like to me that the negative reviews could be a regional thing.

So what do you guys think? Should I keep the warranty? I get a 100$ gift certificate that can only be used at his store on top of the warranty. I have until delivery of furniture to change my mind.

Do you plan to buy something there in three years that you can't get for more than $240 cheaper somewhere else?

 

[Childs]

Warranties are only good for electronics and cars.

Those Best Buy warranties that they push on you? My buddy bought it for his TV. It was like an extra $100 or something for 3 year coverage. 3 years later, his TV malfunctioned. They just gave him the full price he paid for it and he got a new TV.

I buy a lot of electronics, and I don't think anything has broken in the extended warranty time. Usually in the 5+ year range, unless it was something really cheap that wouldn't warrant an extended warranty. hehe...even when I bought my Challenger they tried pushing some extended warranty and I said FU. Almost walked out of the dealership over it. I dunno, maybe I'm just lucky to never need a warranty. *knock on wood*

Anyways, I'm surprised they would cover water damage on a table in the warranty, unless one of the selling points of the table was resistance to stains and stuff.

 

[Scarpozzi]

Warranties are only good for electronics and cars.

Those Best Buy warranties that they push on you? My buddy bought it for his TV. It was like an extra $100 or something for 3 year coverage. 3 years later, his TV malfunctioned. They just gave him the full price he paid for it and he got a new TV.

Yeah, but for every warranty I haven't bought and haven't used, I've saved thousands of dollars.... I figure I've saved more by not buying them and relying on the manufacturer's warranty and my charm in the store to get things done. If I buy a $400 TV, I'd have trouble spending $50 or more on an extended warranty considering it's not guarantee that they'll honor it. (it's always YMMV no matter what they tell you...insurance is not an honest business)

 

[BeeBoop]

Yeah, but for every warranty I haven't bought and haven't used, I've saved thousands of dollars.... I figure I've saved more by not buying them and relying on the manufacturer's warranty and my charm in the store to get things done. If I buy a $400 TV, I'd have trouble spending $50 or more on an extended warranty considering it's not guarantee that they'll honor it. (it's always YMMV no matter what they tell you...insurance is not an honest business)

Best Buy is very good with their extended warranty. I've used it many times. Best Buy only stocks the new stuff so they always upgrade me to the newest edition of whatever electronic I purchased when that item breaks.

I've used their best buy insurance on my 100$ gym headphones for multiple years in a row because I know gym headphones will always break through normal wear and tear. There is no such thing as sweat proof headphones; they all break. So every year or two when my headphones break, I go in and trade them for another 100$ pair for free. If they have a newer version, I get that one and I pay the 15$ insurance fee again for the new pair. So I'm essentially getting a new pair of 100$ headphones every year or two for only 15$.

I have their ins plan on all my electronics I purchased through them because of my good experience with the gym headphones.

Edit:
Yes, I think I will be buying some more furniture from them in the near future. lol. I might go get that deal.

.

 

[ElFenix]

Warranties don't usually cover things like you covering your couch in baby cream, that's what insurance is for.

it could actually be insurance that they're calling a warranty. a traditional warranty for something like a table really doesn't make sense. certainly seems like they sell it as insurance rather than a warranty.

not going to read their policy to find out, though.

 

[SphinxnihpS]

Warranties don't usually cover things like you covering your couch in baby cream, that's what insurance is for.

Your idiocy always manages to astound me.

 

[WelshBloke]

Your idiocy always manages to astound me.

Thats as may be but warranties are for problems with a product caused by the manufacturers not for accidental damage.


Warranty =/= accidental damage insurance

 

[DrPizza]

lol, that's funny. Had one of those around here for a few years and they are finally out of business.


This morning, I went to speak with the manager and returned the warranty for 140$. He was really nice about everything and wanted me to keep the warranty, so he gave me a new deal. He offered me 100$ gift card on top of the warranty. The gift card can only be used at his store and it has no expiration date. I could even use it next week. That means, I could have a potential 240$ credit toward new furniture if I keep the warranty. Also, he explained that the warranty where I live is a great deal. It sounds like to me that the negative reviews could be a regional thing.

So what do you guys think? Should I keep the warranty? I get a 100$ gift certificate that can only be used at his store on top of the warranty. I have until delivery of furniture to change my mind.

A lot of people don't have a clue about this, so: the markup on furniture is HUUUUUUUUUUGE! If you buy a $300 item in the store and use that $100 off coupon that'll be burning a hole in your pocket, they're going to make an additional profit on the next item as well. In other words, you have "SUCKER!" written on your forehead with invisible ink that only salesmen can see.

 

[BoomerD]

IMO, far worse than the extended warranty you got suckered into buying...is the crap quality furniture you are buying from Ashley.
We went into the local Ashley store ONE TIME...what a bunch of chintzy-looking junk they had...might as well have been shopping at Walmart. (where we would have gotten 2-3 times as much furniture for the money)

We went to a locally-owned store. We paid a bit more...but got QUALITY furniture.

 

[doubledeluxe]

The markup on furniture is like 60%-85%. Cheaper furniture is bought in bulk containers from countries like Indonesia and they literally have tons of breakage and still make a crazy profit.

So that $1000 table you bought cost them around $250. Now of course there is labor and all that but you can quickly see why they have no problem throwing a few hundred dollars at you. It's good marketing on their part.

 

[doubledeluxe]

Probably worth noting that you might as well just buy a high quality table. I got one as a gift when I moved out many years ago so I don't know what it cost but it's in great shape. It's not as nice as the one my parents have but I think they were only expecting me to use it until I bought a house. My parents have had the same dining room table for over 40 years. You just have to take care of it. Polish it, use coasters, use a table cloth if there are lots of kids, etc. The kitchen table got replaced maybe 5 years ago but the one we had before was sanded down and fixed up like new and lasted 30 years or so. It even had bite marks on one of the legs from one of our dogs when I was a kid and was simply fixed. I actually didn't notice at first that they replaced it until I saw it was slightly a lighter shade of wood. Granted I didn't live at home and was only visiting.

 

[Blanky]

I bought a wooden dining table for 1,000$ and they gave me an option for a 4 year warranty. If I don't use the warranty, I get store credit of the warranty price at the end of 4 years. The warranty is 130$. Good deal or was I suckered?

Lol warranty on furniture?! I imagine high end stuff has one but never pay more for it.

 

[Blanky]

lol, that's funny. Had one of those around here for a few years and they are finally out of business.


This morning, I went to speak with the manager and returned the warranty for 140$. He was really nice about everything and wanted me to keep the warranty, so he gave me a new deal. He offered me 100$ gift card on top of the warranty. The gift card can only be used at his store and it has no expiration date. I could even use it next week. That means, I could have a potential 240$ credit toward new furniture if I keep the warranty. Also, he explained that the warranty where I live is a great deal. It sounds like to me that the negative reviews could be a regional thing.

So what do you guys think? Should I keep the warranty? I get a 100$ gift certificate that can only be used at his store on top of the warranty. I have until delivery of furniture to change my mind.

Stop. Get your $140 back now.