Devices not recognized

imported_KING

Member
Dec 1, 2006
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So, I just built a new computer, everything got up fine. I got done setting it up and installing everything, everything worked. Then I started to tweak some stuff...

I'm almost positive where I went wrong was disabling some things in the device manager. After awhile I noticed my speakers werent recognized and thus my sound doesnt work. Also, my CD-Drive doesnt work.

I went back and enabled everything that I had disabled, and rebooted. It still doesnt work. I just realized maybe after disabling I have to reinstall drivers, but I cant reinstall sound drivers unless my CD works, which it doesnt. Note that my CD drives did not come with any drivers or software, it worked out of the box.

This is the error message from the device manager on my CD device, which doesnt show in My Computer but only in here:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I tried uninstalling device and rebooting, since the only drivers are windows drivers, but no luck. Any help would be appreciated.
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
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You might try doing a System Restore back to before the changes were made. If that doesn't work, try uninstalling the disk controllers that you'll find listed under the IDE ATA/ATAPI controllers branch, then reboot.

Any good? :confused:
 

imported_KING

Member
Dec 1, 2006
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I followed your advice, did a repair install. After going through the first part it rebooted, and then went into windows setup where a box popped up and asked for a file named 'asms'.

It asked to put in the service pack 2 CD and type in the directory where the file is. The text that was in the directory box was 'GLOBALROOT\DEVICE\CDROM0\I386' at default when the box came up. I put in all of my CDs for windows and clicked ok (many times) and it sat there. I don't know if the directory is wrong, but thats what came up and I don't know what else to change it to. My CDs should have all the necessary files...
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
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Wow, it sounds angry :Q

If you haven't got anything special on that Windows installation, try this:

1) start Windows Setup from the CD as if you were going to install Windows fresh. Ignore its stuff about repairing the existing installation this time. When it shows you the partitions on the hard drive, delete them all, then press the F3 key twice to EXIT from Windows Setup.

2) start Windows Setup a second time, create a partition, and begin Windows installation on it.

3) if Windows installs successfully, then install motherboard drivers first & reboot, then video drivers & reboot. Fully enable DEP like this, get Windows activated, get Windows updated at the Windows Update site, but don't install any video/audio drivers from Windows Update.

 

imported_KING

Member
Dec 1, 2006
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ahhh! i was hoping I wouldnt have to reformat, I just had everything set up :/ Oh well, If I have to hopefully I can do it quickly tomorrow...

Anyways, what is DEP? Ive never seen that before.
 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
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Originally posted by: KING
ahhh! i was hoping I wouldnt have to reformat, I just had everything set up :/ Oh well, If I have to hopefully I can do it quickly tomorrow...

Anyways, what is DEP? Ive never seen that before.
DEP is available on WinXP after you get Service Pack 2 installed. It prevents data from being executed from "pages" of system memory where execution isn't supposed to be happening. This arbitrarily disables some kinds of exploits such as the infamous WMF Exploit that happened about a year ago, and it may protect you from as-yet-unknown threats in the future too.

DEP is most effective if your computer's CPU has hardware DEP built in (Athlon64, X2, Opteron, Pentium D and Core-series processors all have it, as well as some of the most recent Pentium4, Celeron and Sempron processors). When you fully enable DEP like my pic shows, it takes full advantage of your CPU's hardware DEP support.

Additional security thingies:

great free antivirus software for non-commercial use, based on Kaspersky 6. During installation, skip the optional toolbar as shown in this pic.

Limited accounts for daily-driver stuff, like wearing your seatbelt in a car

Software Restriction Policy if you have WinXP Professional Edition and want super-tight security

Secunia online checkup checks to see if your third-party software needs any security patches. This scanner uses Java, which you can get Java Runtime Environment (JRE) 6 from here.


Hope some of that is useful :)
 

imported_KING

Member
Dec 1, 2006
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Thanks man, i really appreciate all your help.

If anyone knows how I can fix without reformatting please post, otherwise I'm doing it tomorrow. Thanks again.
 

daniel49

Diamond Member
Jan 8, 2005
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Originally posted by: KING
So, I just built a new computer, everything got up fine. I got done setting it up and installing everything, everything worked. Then I started to tweak some stuff...

I'm almost positive where I went wrong was disabling some things in the device manager. After awhile I noticed my speakers werent recognized and thus my sound doesnt work. Also, my CD-Drive doesnt work.

I went back and enabled everything that I had disabled, and rebooted. It still doesnt work. I just realized maybe after disabling I have to reinstall drivers, but I cant reinstall sound drivers unless my CD works, which it doesnt. Note that my CD drives did not come with any drivers or software, it worked out of the box.

This is the error message from the device manager on my CD device, which doesnt show in My Computer but only in here:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I tried uninstalling device and rebooting, since the only drivers are windows drivers, but no luck. Any help would be appreciated.

shouldn't have had to. I disable and reenable devices occasionally and don't.
I would have guessed the controllers too, but I guess not?