There's an old saying I made up which goes "no one knows you job better than someone who's never done it.
12 hour days often with no time to go to the bathroom much less eat. Fewer staffing hours so I wait on the drive through window, the pick up counter, the drop off, the phones, and that's not what I'm trained to do. While I'm juggling that I'm filling (or trying to fill) prescriptions which entails more than putting pills in a bottle. I need to make sure that someone isn't prescribing something harmful accidently and trying to catch the prescriber mistakes, because everyone is human but in our case only the impossible 100% standard of perfection is acceptable. There is no computer software which can do my job since health care is contextual. What is a "contraindication" in one case is good medicine in another. But it's money money money, and that's driven by managed care which is increased production per unit time thinking. What's the problem? In almost all aspects of health care the chance of interruptions increases 12% per instance and it's cumulative AND there is no mitigation
So someone in my shoes- The phone rings 12%. Drop off. 24% Phone rings again. 36% Drive through. 48%
I've done some record keeping and the average number of interruptions where I work per prescription averages 6. But not all are equal. When I have to drop everything because of some nitwit beancounter regulation and spend half an hour on the phone working things out with providers and insurance doing nothing but being glared at? Getting further behind? That causes a constant stream of nasty stress compounds being dumped into the bloodstream on a chronic basis. It's flight or fight and one can do neither. Diabetes, hypercholesterolemia, hypertension- "Metabolic syndrome" is not your friend.
Now "boo hoo" just die, I get it. What you need to remember is that the system in general and my profession in particular does what is needed to make you better or keep you well. When things go to hell not only are we in danger but so are you.
It's less stressful being under fire and I mean that literally.
I feel sorry for the new grads and anyone considering going into the profession should think of doing something else. They're cannon fodder.