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Delta: Sorry we lost your dog, here's your $200 back

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If an airline lost my pet and that was how they offered recompense the CEO of the airline would lose something important to him. Either his wife, his kids or his nads, whichever I can get at most easily.

So you're saying you would be satisfied ripping his balls off?

Would these balls be placed in a jar of formaldehyde above your fireplace? Would you tell your kids that you wanted to get them a dog but all you could manage was a airline CEO's balls? That would be the beginnings of some awesomely twisted kids.
 
Ever read the contract on your ticket? It says they are only responsible for lost luggage or pets upto X amount and that it is normally given in vouchers.

Sure it sucks they lost the dog, but to expect more is asking for something you are not entitled to. But don't let my powers of common sense get in the way of people rabble rousing about the bad evil corporation being all corporationy.

my powers of common sense tells me that when I spend $200 to fly a dog to another country, I'd expect either a dog or $200 back.
 
spidey please please please show up as opposing counsel at my next trial. or better yet, pro se. I could use the layup victory.

on second thought, I don't want you to be able to appeal because you're so damn clueless.
 
I think Delta is brain dead to think the customer will want to ever use that to fly with them again. The customer loses in this situation unless they can transfer [sell] the $200 coupon to someone else.

Oh..and Rule #2: Don't fly with an airline and expect to arrive at your final destination. 🙂
 
my powers of common sense tells me that when I spend $200 to fly a dog to another country, I'd expect either a dog or $200 back.

Actually, you expect either:

i. A dog in another country
OR
ii. $200 and your dog back in the original country

You're not paying for a dog, you're paying for the transportation of the dog.
 
Short of flying direct transatlantically I don't think I could ever be persuaded to fly a pet anywhere. The trauma to the animal would be way outside my personal limits of acceptable.

To TRANSFER an animal flight to flight would be far too risky for me. Just too many opportunities for a situation like this to handle.

Honestly, I think the owner was a little bit off to begin with, picking up a stray dog from Mexico and paying through the nose to bring him back to Detroit; this doesn't strike me as a well-thought-through plan.
When in Mexico, my girlfriend and I rescued a stray dog which our hosts said had been seen all over the town. We took him to the vet's, got him all of his shots, an eye infection treated, two baths to clean him from hundreds of dog ticks that were covering his whole body, and gave him the name Paco. After this treatment at the vet clinic, we had to spend multiple additional hours picking more ticks from his body.
Woooo, vacation time all the way...

It also seems a little fishy to me that Delta didn't lose a beloved pet here, they lost a newly-adopted animal. Any possibility the guy is setting Delta up for a lawsuit on purpose?

Not to absolve Delta or anything; if they committed to carrying this animal there is NO excuse for losing it. I just feel like the situation is a little strange.

Edit:
we were told that it was never loaded on the plane in the first place, and that it was forgotten in Mexico City but would be cared for by Delta employees and walked, fed, watered, and would be sent on the next flight to Detroit, and then get delivered to my house in Ontario, Canada.

I'm wondering if the dog was prevented from leaving the country by the authorities and the message just got lost in transit...
 
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