Dell's Customer Service Robots Officially No Longer Trying

[NFS4]

Now this just cracked me up

http://consumerist.com/2010/05/dells-customer-service-robots-officially-no-longer-trying.html

 

[dabuddha]

lol took me a few seconds to see what they did.

 

[vi edit]

The email one is awesome.

 

[MotF Bane]

lmao!

 

[slayer202]

rofl. when I get those form emails it would be nice if they just left that shit in so they weren't acting like they were actually helping

 

[Adrenaline]

That is so funny. That person did not even try.

 

[cronos]

 

[Gunbuster]

Fake it till you make it!

 

[dighn]

that e-mail is pure gold. oh the ironing.

 

[DisgruntledVirus]

I think my work needs to do that for contacts.

 

[PepePeru]

Dear <subject name here>,

You are pride of <subject home town here>.

 

[NFS4]

that e-mail is pure gold. oh the ironing.

That's what got me. The chat was kinda "hehe" funny, but the email was LOL funny

 

[alkemyst]

And at WAMU (now Chase), they know your name always walking up to the counter.

 

[StageLeft]

haha

 

[MrColin]

I'm sure the chat part is automated in some way, either with hotkeys for commonly used statements, or possibly auto responder bots for the beginning and end of the conversation.

I am going to start adding stuff like that to my emails. (Personalise this part of the post so the ATOT community doesn't feel like you are neffing on autopilot.)

 

[theprodigalrebel]

LOL, at both the email and the Portal reference.

 

[SunnyD]

Ahh good old Dell support. I don't really want to jump through your testing hoops, so I already know the most critical error codes and issues that will get me the requested parts without standing on my head and singing a tune while holding my breath. Yes... even if those codes/issues aren't the actual issue I have. So please, let us both stop pretending we care and just send me what I'm asking for.

 

[Hacp]

Hahaha.