So my next door neighbor asked me to fix her Dell laptop. Apparently she took it in to Best Buy and told them she wanted them to get rid of spyware and viruses but instead they installed windows 2000 over her XP factory default install
So she wants me to install XP back on her computer. Well she has all of the CD's that came with her computer: One that says Reinstallation CD Windows XP Professional Including SP1a and a bunch of other drivers/software CDs. She also has a windows xp sticker, an XP product key sticker, and all of the service tag/order #/EXP. SVC codes on her laptop.
On the Reinstallation of XP CD, it says: Only use this CD to reinstall the operating system on a Dell computer. This CD is not for reinstallation of programs or drivers.
Can I use this CD to reinstall XP or is this some repair CD all dell's come with?
Can I just stick the CD in and put in the product key located on the bottom of her laptop and all will be fine?
Will I have to activate anything again?
Im just trying to get everything in order so I will be able to do this without messing everything up.
On the Reinstallation of XP CD, it says: Only use this CD to reinstall the operating system on a Dell computer. This CD is not for reinstallation of programs or drivers.
Can I use this CD to reinstall XP or is this some repair CD all dell's come with?
Can I just stick the CD in and put in the product key located on the bottom of her laptop and all will be fine?
Will I have to activate anything again?
Im just trying to get everything in order so I will be able to do this without messing everything up.