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Dell website WARNING!!!!!

techs

techs

Lifer
So I was helping a customer buy a laptop for his business from Dell.
If you go to this page you will see at the top a great deal on a Vostro with 3 gb ram and Windows Vista Business bonus for 529.00
http://www.dell.com/business/laptops?~ck=mn

Upon clicking on the link you go all the way to add to cart, then bingo its 780.00. Thats without changing anything. If you exit Dell and go in again, then it gets to the cart as 529.00.

It stays at 529.00 through out the whole check out process. On the LAST page where you are asked to click to submit your order it CHANGES BACK TO 780.00 !!!!!

Beware this ripoff.
 
Originally posted by: ViviTheMage
umm, go through everything, they probably added some software. I have never had this happen.
Click to expand...

I have never had it happen before either. Hence my post with a BIG WARNING on it.
 
Clicky

I just put it in my cart without customizing and it upped the price to the 800 something range. When I went back and customized it I had to go through each step, all while watching the 529 price on the right. It jumped to 800 after a couple of the customization options, so I had to go back and complete the process. I eventually ended up here..
 
You're acting like there's some guy in "the back room" at Dell watching you make your order and clicking a button to make the price go up. Calm down. Call Dell and tell them. If it's really not additional software or service charges that you can elect not to buy, it's probably just a database problem.
 
Originally posted by: Nik
You're acting like there's some guy in "the back room" at Dell watching you make your order and clicking a button to make the price go up. Calm down. Call Dell and tell them. If it's really not additional software or service charges that you can elect not to buy, it's probably just a database problem.
Click to expand...

*wringing hands*
YES YES...CLICK YOU FOOLS!! CLICK!
MWAHAHAHAHAHAHAHAHA!
 
Originally posted by: effowe
Clicky

I just put it in my cart without customizing and it upped the price to the 800 something range. When I went back and customized it I had to go through each step, all while watching the 529 price on the right. It jumped to 800 after a couple of the customization options, so I had to go back and complete the process. I eventually ended up here..
Click to expand...

Yes, I also ended up with it at 529.00 in my cart. And it stayed at 529.00 right thru checkout until the VERY last screen where it asks you to submit the order. THEN it changed to 780.00.
Tricky, tricky Dell.

 
Originally posted by: techs
Originally posted by: effowe
Clicky

I just put it in my cart without customizing and it upped the price to the 800 something range. When I went back and customized it I had to go through each step, all while watching the 529 price on the right. It jumped to 800 after a couple of the customization options, so I had to go back and complete the process. I eventually ended up here..
Click to expand...

Yes, I also ended up with it at 529.00 in my cart. And it stayed at 529.00 right thru checkout until the VERY last screen where it asks you to submit the order. THEN it changed to 780.00.
Tricky, tricky Dell.
Click to expand...

If only there was someone we could call to walk us through these things...
 
Originally posted by: NSFW
Originally posted by: techs
Originally posted by: effowe
Clicky

I just put it in my cart without customizing and it upped the price to the 800 something range. When I went back and customized it I had to go through each step, all while watching the 529 price on the right. It jumped to 800 after a couple of the customization options, so I had to go back and complete the process. I eventually ended up here..
Click to expand...

Yes, I also ended up with it at 529.00 in my cart. And it stayed at 529.00 right thru checkout until the VERY last screen where it asks you to submit the order. THEN it changed to 780.00.
Tricky, tricky Dell.
Click to expand...

If only there was someone we could call to walk us through these things...
Click to expand...
Did I mention the Dell telephone line had me on hold for 40 minutes before I gave up?

 
Originally posted by: techs
Originally posted by: NSFW
Originally posted by: techs
Originally posted by: effowe
Clicky

I just put it in my cart without customizing and it upped the price to the 800 something range. When I went back and customized it I had to go through each step, all while watching the 529 price on the right. It jumped to 800 after a couple of the customization options, so I had to go back and complete the process. I eventually ended up here..
Click to expand...

Yes, I also ended up with it at 529.00 in my cart. And it stayed at 529.00 right thru checkout until the VERY last screen where it asks you to submit the order. THEN it changed to 780.00.
Tricky, tricky Dell.
Click to expand...

If only there was someone we could call to walk us through these things...
Click to expand...
Did I mention the Dell telephone line had me on hold for 40 minutes before I gave up?
Click to expand...

DAMN MICHAEL DELL, DAMN HIM TO HELL

I'll bet he doesn't have to wait that long for telephone support.

Matter of fact, I'll bet the bastard has a naked Playboy bunny do his tech support.
 
Originally posted by: techs
Originally posted by: NSFW
Originally posted by: techs
Originally posted by: effowe
Clicky

I just put it in my cart without customizing and it upped the price to the 800 something range. When I went back and customized it I had to go through each step, all while watching the 529 price on the right. It jumped to 800 after a couple of the customization options, so I had to go back and complete the process. I eventually ended up here..
Click to expand...

Yes, I also ended up with it at 529.00 in my cart. And it stayed at 529.00 right thru checkout until the VERY last screen where it asks you to submit the order. THEN it changed to 780.00.
Tricky, tricky Dell.
Click to expand...

If only there was someone we could call to walk us through these things...
Click to expand...
Did I mention the Dell telephone line had me on hold for 40 minutes before I gave up?
Click to expand...

I thought your customer had called you. I was just poking fun at ya 😛
 
Edit: Stays the same even after I complete the checkout...

Must just be you guys since it does this for me:
Vostro 1510
Intel® Core? 2 Duo T5870 (2.0GHz, 2MB L2 Cache, 800MHz FSB), Genuine Windows Vista® Business Bonus-Windows XP Professional downgrade
Adjust System

Update Total
$802.00
Save an adiditional $20 online only savings on select Vostro 1510 notebooks
Special Online Only Offer
View Details

- $20.00
Save $253 on select Vostro 1510 notebooks through Dell Small Business
Special Offer
View Details

- $253.00

Sub-total $529.00

Coupon Entry

Sign in to retrieve your coupons
OR Enter coupon number


Apply Coupon

Note: Coupon savings are only applied to items you have added to your cart.


Sub-total $529.00
 
Originally posted by: ajskydiver
Edit: Stays the same even after I complete the checkout...

Must just be you guys since it does this for me:
Vostro 1510
Intel® Core? 2 Duo T5870 (2.0GHz, 2MB L2 Cache, 800MHz FSB), Genuine Windows Vista® Business Bonus-Windows XP Professional downgrade
Adjust System

Update Total
$802.00
Save an adiditional $20 online only savings on select Vostro 1510 notebooks
Special Online Only Offer
View Details

- $20.00
Save $253 on select Vostro 1510 notebooks through Dell Small Business
Special Offer
View Details

- $253.00

Sub-total $529.00

Coupon Entry

Sign in to retrieve your coupons
OR Enter coupon number


Apply Coupon

Note: Coupon savings are only applied to items you have added to your cart.


Sub-total $529.00
Click to expand...
Did you actually submit all your credit card info and go to the submit order page, cause that's where it changed for me?

 
Originally posted by: G Wizard
Originally posted by: Nik
You're acting like there's some guy in "the back room" at Dell watching you make your order and clicking a button to make the price go up. Calm down. Call Dell and tell them. If it's really not additional software or service charges that you can elect not to buy, it's probably just a database problem.
Click to expand...

*wringing hands*
YES YES...CLICK YOU FOOLS!! CLICK!
MWAHAHAHAHAHAHAHAHA!
Click to expand...

lol
 
Originally posted by: G Wizard
Originally posted by: Nik
You're acting like there's some guy in "the back room" at Dell watching you make your order and clicking a button to make the price go up. Calm down. Call Dell and tell them. If it's really not additional software or service charges that you can elect not to buy, it's probably just a database problem.
Click to expand...

*wringing hands*
YES YES...CLICK YOU FOOLS!! CLICK!
MWAHAHAHAHAHAHAHAHA!
Click to expand...

LMFAO :laugh:
 
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