- Jan 9, 2000
- 791
- 1
- 81
HI
Quick post before I go to bed.
Bought a dell laptop and part of the purchase was the win 7 upgrade
I waited 3 months to do the upgrade.
I started with the upgrade assistance disk.
Went to !@# from there.
The upgrade program tried to remove the AI Catalyst software.
Something went wrong.
I can still see that software in the programs/features window and when I use the remove feature there I get a error message.
Got Dell on the line and 4 hours later and 3 so called tech agents they could not fix the problem.
Their advice it to recover back to day one on the laptop and if that does not work do a clean install.
Is there a way to just remove all the ATI files???
This is the third time Dell support has !@# this laptop.
2:45am and time for bed
Will log on later.
Upgrade assistant still sees working ati files.
Quick post before I go to bed.
Bought a dell laptop and part of the purchase was the win 7 upgrade
I waited 3 months to do the upgrade.
I started with the upgrade assistance disk.
Went to !@# from there.
The upgrade program tried to remove the AI Catalyst software.
Something went wrong.
I can still see that software in the programs/features window and when I use the remove feature there I get a error message.
Got Dell on the line and 4 hours later and 3 so called tech agents they could not fix the problem.
Their advice it to recover back to day one on the laptop and if that does not work do a clean install.
Is there a way to just remove all the ATI files???
This is the third time Dell support has !@# this laptop.
2:45am and time for bed
Will log on later.
Upgrade assistant still sees working ati files.