Dell says customers just not asking for AMD chips...

[Gurck]

Originally posted by: Zeppelin2282
At compusa I always get customers wanting intel. Even though I make commision, I still show them that they can pay less and get the exact same thing. What I hate the most is that some of my coworkers are just as bad as the customers. This one guy says a a64 3400 compares to a p4 2.8. This is the same guy that bought an alienware with a p4 2.8 and 9600xt for 2 grand, while he was in debt. I have heard some coworkers compare the damn celeron to the amd xp....just sickening.

:laugh: What's your coworker's phone number, I have some beachfront property in Arizona I'm lookin to sell... 😉

Originally posted by: LeadFrog
The average user thinks a Pentium 4 is better than some "athalon" thing they never heard of.

Yep, the power marketing holds over uninformed people is really amazing. You see the same thing with, among many other items & services, iPods and AOL.

 

[IPLaw]

Pariah: Your statement is reasoned but not to the point of this thread. The issue in this thread is whether or not customers ever ask for AMD systems from Dell, not whether or not AMD processors are faster than Intel, less profitable than Intel, whether corporate customers generally prefer one processor over another, etc.

The fact that Dell was offering AMD processors for sale means that there must have been more than 'one' customer requesting them. Dell is not going to order just 1, 2 or 10 of anything to resell. Regardless of how many they ordered and sold, this is proof positive that customers are requesting AMD procesors and Dell felt they had to carry some to satisfy demand else have unsatisfied customers. On the contrary, the fact that they even sold 'one' AMD processor, which flies in the face of millions of marketing dollars and Intel contracts, reasonably implies that there was a lot of demand - at a minimum more than a little.

 

[Deskstar]

I bought my wife a Dell. The significant point is that she cannot tell me the model of the box, the brand or speed of the chip that is in it, the size of the hard drive or any other technical hardware info. She does care about what she needs to do to stop spam, to transfer large files, to print faster, to install a new application, and to change toner/ink. All background applications are automatic, eg virus, firewall, etc.

It is the function, not the technical, that interests Dell buyers. For all they care, the PC could be running an "AM-P4-D+" chip, just so long as it opens Word, PowerPoint, Outlook and IE.

 

[erikistired]

The fact that Dell was offering AMD processors for sale means that there must have been more than 'one' customer requesting them.

perhaps dell just wanted to test the waters of amd and found them cold. it doesn't mean anyone was demanding anything.

 

[Pariah]

The issue in this thread is whether or not customers ever ask for AMD systems from Dell

I know that, and eeverything I posted, and what you had following this statement is why they aren't askng which is completely relevant to the topic.

The fact that Dell was offering AMD processors for sale means that there must have been more than 'one' customer requesting them.

Not at all. That's not how the corporate world works. If this corporate customer is big enough, they can ask Dell to special order anything for them, and Dell will go and do it to keep them happy. There's no religious brand following by retailers. If some company that buys 100's of thousands of dollars worth of equipment from Dell says, "hey, we also need some AMD CPU's for some of our other systems. Can you throw some in?" Dell isn't going to sit around and think about public perception, or how embarrasing it would to get caught selling a few stray AMD CPU's and refuse them. Selling loose CPU's will not cost Dell anything in development or technical support costs. It means absolutely nothing in the grand scheme of things and does not make Dell a hypocrite or show signs they are about to have a shift in focus. It's not like the zealot clowns on this board who think it's some monumental news, Dell couldn't care less, it's just business to them.

 

[SagaLore]

They don't want an AMD. They want a DELL. 😉

 

[Macro2]

Well, let them eat cake...(dell)

 

[Tom]

companies as big as Dell do market research with focus groups and that's probably where they get their opinion about demand for them to sell AMD systems.

 

[thirdlegstump]

If I B buyin an OEM box, I wan sumthin wit like, cool processors n sh*t yo. So I dun need AMD but sayz I want mo powa n oomph, I bild mah AMD rig.

 

[Machine350]

MOST people who buy Dells don't even know that AMD exists. Why would they when all they see on TV are ads for Pentium 4?