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Dell Order: Got 2 systems from 1 order.

pancho619

pancho619

Platinum Member
Hi everyone. Has anyone else experienced this? My friend ordered a Dell sytem a couple of weeks ago from Dell and last Friday she received two orders, one from FedEx and one from UPS. Will she get charged again for the second one, they've already charged her for the first one. Anyone else experience this? Let me know so I can report to her. Thanks.

-- pancho
 
what ever it is, she hit the jackpot... but cross ur fingers dell might find out....


this happened to me w/ tmobile.. ordered a new phone from them and got 2 from diff carriers... later on (2-3months) they charged me for it...
 
Wow, that was quick. I'm an honest person and I told her the same thing, I was just wondering if this has happened to other people lately. Thanks for the info guys.

-- pancho
 
Originally posted by: pancho619
Hi everyone. Has anyone else experienced this? My friend ordered a Dell sytem a couple of weeks ago from Dell and last Friday she received two orders, one from FedEx and one from UPS. Will she get charged again for the second one, they've already charged her for the first one. Anyone else experience this? Let me know so I can report to her. Thanks.

-- pancho
Click to expand...

Personally if it were me I would do the right thing and return it. I do know someone that had something that sounds very similar to what you describe happen to them with an order from Dell and they were only charged for the system they ordered.
 
yes it happens a bunch, they usially dont catch it as fast tho, most time you have to call them and tell them they sent you extra stuff
 
Something similar happened to me. I called, got passed around from rep to rep. Then, finally, some rude manager gets on and says: "So what do you want us to do about it?"

I replied: " Did you want it back?" so he said: " We'll send someone from UPS over to pick it up."

They came by and took it. From the experience, I should've just kept it. Save myself the time and trouble of talking to customer service reps.

Lost lots of my time waiting on the phone too. And you know what? Not even a THANK YOU! :|

My suggestion: keep it.
 
Originally posted by: cheapbidder01
Something similar happened to me. I called, got passed around from rep to rep. Then, finally, some rude manager gets on and says: "So what do you want us to do about it?"

I replied: " Did you want it back?" so he said: " We'll send someone from UPS over to pick it up."

They came by and took it. From the experience, I should've just kept it. Save myself the time and trouble of talking to customer service reps.

Lost lots of my time waiting on the phone too. And you know what? Not even a THANK YOU! :|

My suggestion: keep it.
Click to expand...

Let's justify stealing with bad customer reps!! :roll:
 
Originally posted by: Dacalo
Originally posted by: cheapbidder01
Something similar happened to me. I called, got passed around from rep to rep. Then, finally, some rude manager gets on and says: "So what do you want us to do about it?"

I replied: " Did you want it back?" so he said: " We'll send someone from UPS over to pick it up."

They came by and took it. From the experience, I should've just kept it. Save myself the time and trouble of talking to customer service reps.

Lost lots of my time waiting on the phone too. And you know what? Not even a THANK YOU! :|

My suggestion: keep it.
Click to expand...

Let's justify stealing with bad customer reps!! :roll:
Click to expand...

LMAO


instead i would of done a lil research on the dell's site to email someone who would take care of this situation... believe they would of really thanked you.. customer reps/tech supports are just ordinary asses just drinking coffeee really have no importance to what u done to the company
 
Originally posted by: Dacalo
Originally posted by: cheapbidder01
Something similar happened to me. I called, got passed around from rep to rep. Then, finally, some rude manager gets on and says: "So what do you want us to do about it?"

I replied: " Did you want it back?" so he said: " We'll send someone from UPS over to pick it up."

They came by and took it. From the experience, I should've just kept it. Save myself the time and trouble of talking to customer service reps.

Lost lots of my time waiting on the phone too. And you know what? Not even a THANK YOU! :|

My suggestion: keep it.
Click to expand...

Let's justify stealing with bad customer reps!! :roll:
Click to expand...



time = money suppose it was something worth $20 but it takes an hour and a half to try to get it returned

my time is worth alot more than that

i dont know about yours and

well he should'nt have to deal with bad service like that anyway

all he should have to do is leave 1 message with one CSR explain the situation and if they want it back they can contact him

you should'nt have to jump through a ton of hoops just to fix their mistakes and on top of that deal with poor customer service when he is only trying to do the right thing
 
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