Dell new 20" wide LCD 2005FPW. Has anyone seen this beast?

Page 32 - Seeking answers? Join the AnandTech community: where nearly half-a-million members share solutions and discuss the latest tech.

bjc112

Lifer
Dec 23, 2000
11,460
0
76
how is every one contacting Dell?

Where is the service tag that they talk about..

All i have is serial number and the REV A00



Thanks!
 

RyBoy

Senior member
Dec 9, 2004
239
0
0
I ordered my 1/4/05 and when I checked the status today it says "in production." It has said that since the day I ordered it?? Can anyone make sense of it?
 

amol

Lifer
Jul 8, 2001
11,680
3
81
Originally posted by: RyBoy
I ordered my 1/4/05 and when I checked the status today it says "in production." It has said that since the day I ordered it?? Can anyone make sense of it?

I ordered on 1/3/05 and it said in "Pre-Production" with an estimated ship date of "on or before 1/7/2005"

yesterday, at 10pm, i received an email changing the ship date to "on or before 1/14/2005

it's STILL in pre-production!!
 

SirOblivious

Member
Dec 29, 2004
72
0
0
Heh, ummm. I ordered 1/3/05. around 5pm i believe with an expected ship date of 1/7/05. It shipped out at 10:27:00 AM on 1/7/05. Odd that mine would ship and you alls wouldn't. Only thing I can think of that i did different was to call and complain of the price dropping $45 the day after I ordered it (and following that day, the price jumped back up.... jitttery w/ those prices aren't they?) . They gave me a # and said it would be credited to me.
 

ZombieJesus

Member
Feb 12, 2004
170
0
0
My monitor has no ghosting problems... The only game I tested on it was counterstrike 1.6 but I was more then happy with it. The panel I have is perfect, it's such a bloody shame that it has this annoying backlight flaw. I hope my replacement has an equally good panel.
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
Originally posted by: Amol
Originally posted by: RyBoy
I ordered my 1/4/05 and when I checked the status today it says "in production." It has said that since the day I ordered it?? Can anyone make sense of it?

I ordered on 1/3/05 and it said in "Pre-Production" with an estimated ship date of "on or before 1/7/2005"

yesterday, at 10pm, i received an email changing the ship date to "on or before 1/14/2005

it's STILL in pre-production!!

WOW.

I ordered mine through the tech shop at work ( CompUSA ) and it shipped the day I ordered it ( after 4 PM - AZ TIME )

Took 3 days total and DID NOT upgrade my shipping.

Thats stupid it is taking so long.
 

DaShadow

Junior Member
Dec 21, 2004
17
0
0
Well I must be the luckiest man alive...

I just got my second 2005 two days ago and just unpacked it.

Another perfect one, albeit minimal backlighting bleed in the top right hand corner....

But let me say this, I have NEVER noticed any of the backlight problems before reading these message boards and then going out of my way to discover them.

After reading all about these issues, I turn out all the lights and throw on a dead pixel tester app running on the black screen and then I notice some bleed on all my flat panels, everything from a Dell 2001, to a Viewsonic, to my Thinkpad A20p, to my two other laptops....

So I truly don't think it's that big of an issue.... Unless of course you can notice the problem with the lights on. :)

Anyways, just wanted to report, that my wife was so happy with the quality of my first one, she told me to order a second one for the bedroom so she can watch movies in bed on the thing. ;)

I'm probably just going to hook up a DVD PLayer to it and the Bose Wave radio (I might put a cheap HTPC in there for TV Tuning) and just be done with it.

But this is the second one in as many weeks that have 0 dead pixels. :D

Just thought I would drop a message in the forum touting that there are people out here getting great monitors!
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
Originally posted by: DaShadow
Well I must be the luckiest man alive...

I just got my second 2005 two days ago and just unpacked it.

Another perfect one, albeit minimal backlighting bleed in the top right hand corner....

But let me say this, I have NEVER noticed any of the backlight problems before reading these message boards and then going out of my way to discover them.

After reading all about these issues, I turn out all the lights and throw on a dead pixel tester app running on the black screen and then I notice some bleed on all my flat panels, everything from a Dell 2001, to a Viewsonic, to my Thinkpad A20p, to my two other laptops....

So I truly don't think it's that big of an issue.... Unless of course you can notice the problem with the lights on. :)

Anyways, just wanted to report, that my wife was so happy with the quality of my first one, she told me to order a second one for the bedroom so she can watch movies in bed on the thing. ;)

I'm probably just going to hook up a DVD PLayer to it and the Bose Wave radio (I might put a cheap HTPC in there for TV Tuning) and just be done with it.

But this is the second one in as many weeks that have 0 dead pixels. :D

Just thought I would drop a message in the forum touting that there are people out here getting great monitors!



Good to hear.. And your wife sounds cool ;)


 

amol

Lifer
Jul 8, 2001
11,680
3
81
Originally posted by: SirOblivious
Heh, ummm. I ordered 1/3/05. around 5pm i believe with an expected ship date of 1/7/05. It shipped out at 10:27:00 AM on 1/7/05. Odd that mine would ship and you alls wouldn't. Only thing I can think of that i did different was to call and complain of the price dropping $45 the day after I ordered it (and following that day, the price jumped back up.... jitttery w/ those prices aren't they?) . They gave me a # and said it would be credited to me.

how much $$ did you pay?? i paid $495
 

amol

Lifer
Jul 8, 2001
11,680
3
81
Originally posted by: Tabb
Great, its going take 14 days to ship my monitor...... :|

I know what you mean, 11 days here

Just sent an email to Dell, asking if they could speed up the process or reimburse the sales tax or something to make me feel like i didnt waste my $$
 

kreidel

Senior member
Jan 30, 2001
611
0
0
Originally posted by: RyBoy
I ordered my 1/4/05 and when I checked the status today it says "in production." It has said that since the day I ordered it?? Can anyone make sense of it?

Originally posted by: Amol
Originally posted by: RyBoy
I ordered my 1/4/05 and when I checked the status today it says "in production." It has said that since the day I ordered it?? Can anyone make sense of it?

I ordered on 1/3/05 and it said in "Pre-Production" with an estimated ship date of "on or before 1/7/2005"

yesterday, at 10pm, i received an email changing the ship date to "on or before 1/14/2005

it's STILL in pre-production!!

The reason for this is they are finishing up the newer revisons with less backlight leakage problems. Rev01 will be the newer version so for just a few days of waiting you will be happier in the long run.

 
Nov 13, 2004
39
0
0
Questions to all 2005FPW Owners..... I have a 2005fpw with a 9800 pro and I would like to know what monitor video cars settings you are running. I find the monitor being way to bright at full everything I tweaked some things but its still not perfect I cant see some lighter things like on my crt when I have it tweaked so its not to bright.

Anyways just let me know.. Thanks
 
Mar 19, 2003
18,289
2
71
Originally posted by: kreidel
Originally posted by: RyBoy
I ordered my 1/4/05 and when I checked the status today it says "in production." It has said that since the day I ordered it?? Can anyone make sense of it?

Originally posted by: Amol
Originally posted by: RyBoy
I ordered my 1/4/05 and when I checked the status today it says "in production." It has said that since the day I ordered it?? Can anyone make sense of it?

I ordered on 1/3/05 and it said in "Pre-Production" with an estimated ship date of "on or before 1/7/2005"

yesterday, at 10pm, i received an email changing the ship date to "on or before 1/14/2005

it's STILL in pre-production!!

The reason for this is they are finishing up the newer revisons with less backlight leakage problems. Rev01 will be the newer version so for just a few days of waiting you will be happier in the long run.

Where did you hear this?

(I'm hoping very much that I won't be as disappointed with the 2005 as a gaming monitor as I was with the 2001...)
 

amol

Lifer
Jul 8, 2001
11,680
3
81
Originally posted by: kreidel
Dell support.

Ok, that calmed me down . . .

but im still waiting . .

<===== antsy

they havn't even charged my bank account yet!!

anyways, im just wondering . . .

right now i have a laptop with some ATI IGP 32MB (int. gfx?) that has both an s-video out and vga-out

(i'm building a desktop soon)

what would look better, s-video out or vga-out?? I'm guessing VGA, but just wanna make sure
 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
Originally posted by: Amol
Originally posted by: kreidel
Dell support.

Ok, that calmed me down . . .

but im still waiting . .

<===== antsy

they havn't even charged my bank account yet!!

anyways, im just wondering . . .

right now i have a laptop with some ATI IGP 32MB (int. gfx?) that has both an s-video out and vga-out

(i'm building a desktop soon)

what would look better, s-video out or vga-out?? I'm guessing VGA, but just wanna make sure


That's BS Amol. You should contact them and see what the deal is.

Hope you ge ta good one..




and




STICKY

or

REVIEW

 

Sadhu

Member
Nov 11, 2004
96
0
0
Originally posted by: Sadhu
Originally posted by: smoothness
a representative from the Dell boards said this: http://forums.us.dell.com/supp...ge.id=39922&amp;page=6

has anyone received these "new" monitors?



You know, like an idiot (and I should known better), I read the entire thread of from the Dell board that the you are referring to, expecting to see some actual concession that there is a problem. However, if one reads that Dell board (not this one) very carefully, you will see that the so called voice of Dell on this subject is only echoed through Jesse. If you read all of Jesse's statments very carefully, you will be hard put to say that he actually acknowledges that there is an actual defect or problem in the manufacture of the 2005, nor can you say that he ever affirms there is a REV that was or is or will be intended to fix anything related to bleed. What he does say is that the "engineers" (and folks, anybody is an engineer - why I myself was once called a sales engineer), what Jesse does say is that the "engineers" say the replacements are fine. That's not an actual concession of fix. It's just a statement that the replacments are fine, nothing more than that. That's surely NOT going out on a limb and saying there was a problem and Dell has fixed it.

I guess one can say there will be always be new Revs or at least a new manufacturing date on the build. But as far as saying we have a new situation with a fix on this, I don't see anything of the sort even remotely being said anywhere.

I can tell you one other thing, The rumor has officially been launched in multiple places that there already is an acknowledged problem and a fix on the way. Such rumors have the power to create their own ... well, you can't use the word "reality" but you know what I mean, they have the power to make you believe they are true even when they completely false. In other words, at some point, it becomes not only useless to deny such rumors, but impossible, and even harmful to Dell. When that point is reached, it behooves Dell to pretend that rumor is real, even when it is not, because at that point, there will be many who never will believe it wasn't real in the first place. At that point, Dell will be forced to just say, yeah, there was a problem and we've fixed it. We can send out a new monitor to anyone who qualifies (with the 21 day new equipment replacement). That way, the monkey is put to rest, even though it was only a rumor that couldn't be denied.

Of course, I fully believe that some people have a worse problem with this bleed through than others. I also fully believe that it really bothers the heck out some people who truly do have the problem. I also believe that there is a quantity of people who don't have a serious problem and have been made to feel their monitors should be perfectly black from all angles, and who feel that have a dud, and now want and expect a non-existent perfect monitor. However, I don't see any proof that there is an acknowledged problem, and, of course, at this point, as I have been implying, I wonder, at this point, if we can ever know for certain what the real story is.

I'm not saying that people shouldn't have said anything. But now, don't you think we have reached the point were it's going to be impossible to know for sure?

Just got back from a trip from NYC to find your E-mail I wouldn't go so far as to say that nobody has ever misunderstood me more than you, but certainly you run a very close second. But I must say Mr. Smoothness, that you certaintly have misjudged me and my intentions. I also don't appreciate being cast in such a dark light. Seems like people who are unhappy are very ready to turn around and either insult or impune others. Get it together!

Nothing could be further from the truth that I don't care that your problems get resolved. In fact, I only wrote a long lteter because I do care that people in this forums get resolved. My entrie point was that it's not appropriate to start rumours that the problem is fixed whe there is absolutely no such statement that's been made, and that rumors actually work to your disadvantage when seeing a remedy from Dell.

There are already quite a number of people who don't read English very carefully, and are all too ready to believe are replacements that fix the problem when there is no evidence to that effect.

For the record, let me say that it's my sincere hope that EVERYONE who feels they need a replacement gets one that makes them happy. That you could imply that it was my intention to create a sense of hopelessness or or tell people they should give up is simply dead wrong. That was, in fact, the exact opposite of my intenion, and just shows that you are letting your frustruation get in the way seeing the main points I was trying to make. If I didn't care about helping people, I would no longer even be reading any more messages from this particular thread. I have nothing to gain by continuing to do so other than trying to help people who are writing in. And if you thought I was trying to tell people to give up, you completlely understood the point I was trying to make.
 

amol

Lifer
Jul 8, 2001
11,680
3
81
Originally posted by: bjc112
Originally posted by: Amol
Originally posted by: kreidel
Dell support.

Ok, that calmed me down . . .

but im still waiting . .

<===== antsy

they havn't even charged my bank account yet!!

anyways, im just wondering . . .

right now i have a laptop with some ATI IGP 32MB (int. gfx?) that has both an s-video out and vga-out

(i'm building a desktop soon)

what would look better, s-video out or vga-out?? I'm guessing VGA, but just wanna make sure


That's BS Amol. You should contact them and see what the deal is.

Hope you ge ta good one..




and




STICKY

or

REVIEW

yeah, i contacted them by email, but they havn't replied (weekend??)

and i dont want to navigate through those stupid phone menus, i cant even get an operator

 

bjc112

Lifer
Dec 23, 2000
11,460
0
76
Originally posted by: Amol
Originally posted by: bjc112
Originally posted by: Amol
Originally posted by: kreidel
Dell support.

Ok, that calmed me down . . .

but im still waiting . .

<===== antsy

they havn't even charged my bank account yet!!

anyways, im just wondering . . .

right now i have a laptop with some ATI IGP 32MB (int. gfx?) that has both an s-video out and vga-out

(i'm building a desktop soon)

what would look better, s-video out or vga-out?? I'm guessing VGA, but just wanna make sure


That's BS Amol. You should contact them and see what the deal is.

Hope you ge ta good one..




and




STICKY

or

REVIEW

yeah, i contacted them by email, but they havn't replied (weekend??)

and i dont want to navigate through those stupid phone menus, i cant even get an operator

Ya i hear that, I got through to someone who actaully spoke English but could not help me since he was in computers.. Transferred my call, waited on hold for 30min and just hung up.

 

kreidel

Senior member
Jan 30, 2001
611
0
0
Originally posted by: bjc112
Originally posted by: Amol
Originally posted by: kreidel
Dell support.

Ok, that calmed me down . . .

but im still waiting . .

<===== antsy

they havn't even charged my bank account yet!!

anyways, im just wondering . . .

right now i have a laptop with some ATI IGP 32MB (int. gfx?) that has both an s-video out and vga-out

(i'm building a desktop soon)

what would look better, s-video out or vga-out?? I'm guessing VGA, but just wanna make sure


That's BS Amol. You should contact them and see what the deal is.

Hope you ge ta good one..




and




STICKY

or

REVIEW

Yea...that's BS! Listen to BJC112 and contact them and make them send you and non updated version that still has backlight leakage instead of waiting till the 14th!!
 

amol

Lifer
Jul 8, 2001
11,680
3
81
Originally posted by: kreidel
Yea...that's BS! Listen to BJC112 and contact them and make them send you and non updated version that still has backlight leakage instead of waiting till the 14th!!

i think he's talking about the fact that they havn't even charged my bank account, yet, i have an order # :roll: