Well I can assure you that if it is a lesser system than the next call will be to get return authorization on a bunch of systems we bought for other customers and they know it!
Let me elaborate...
I have personally experienced (through friends and dealing with Dell CS for them as free tech support
) on three occasions computers being replaced with entirely new units because attempts at repairing them were unsuccesful. Case in point: one laptop had to have the motherboard replaced on two separate occasions, three new hard drives and a display until the thing finally quit - it was under a three-year warranty and was about 1 1/2 years in. Dell shipped out a box, we sent it back to them and had a new laptop back within two weeks. It was a current-model laptop, too.
Well that's thee thing he said it will be the same as mine OR similar.
I told him that it needed to have ALL THE FEATURES mine had.
Burner/DVD/firewire(yes I have used it)/radeon graphics and he said it would.
Originally posted by: Kipper
Let me elaborate...
I have personally experienced (through friends and dealing with Dell CS for them as free tech support
Case in point: one laptop had to have the motherboard replaced on two separate occasions, three new hard drives and a display until the thing finally quit - it was under a three-year warranty and was about 1 1/2 years in. Dell shipped out a box, we sent it back to them and had a new laptop back within two weeks. It was a current-model laptop, too.
Thoose were laptops or desktops?
Also mine was not a lemon just a bad keyboard
Originally posted by: RossMAN
Finally my life is almost complete, we expect a full update tonight
Perhaps my wife will call an goive me the low down. BUT I doubt it.
Originally posted by: RossMAN
Finally my life is almost complete, we expect a full update tonight
I know, I was gonna go out but I can't take the chance of missing the update.
UsandThem
Elite Member
- May 4, 2000
- 16,068
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Originally posted by: Yossarian
Originally posted by: RossMAN
Finally my life is almost complete, we expect a full update tonight
I know, I was gonna go out but I can't take the chance of missing the update.
You know you are a nerd when................
It's Friday night, go out (the outside light only hurts your eyes for a few moments).
Well I have the order number and the service tag and to be honest I am having some issues getting any info from the wife or dell's site. So when I get home I will check it out.
my friend sent her laptop for a repair to dell, they sent it to a wrong address. they sent her a new one. I told me friend to go to that address they sent to and ask for it back. she did and she ended up with two 700m. sold the other one.
Yes that is messed up.
I bought one and was going to sell the old one after repair but now I may keep both.
The wife really likes the new one.
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