Well, I got mine today, and I must say that I am quite impressed.
First Impression- The laptop seems to be well made and solid. I am not impressed with the looks of it, but I didn't buy it for the looks.
Software- I was surprised to find MS Word installed. I guess it comes with Works now, I don't think it used to. I am also happy that Dell did not put a lot of useless crap software on it like some other manufacturers do. OTOH I was dissapointed that the image viewer program and Musicmatch were only trial versions. If I had known that, I would have told them not to install them.
Screen- The screen looks great. I got the XGA and the SXGA would be better, but we have a Dell with SXGA at work that I compared with mine and the difference is not really noticable. I haven't tried any games yet so I don't know how it performs.
Overall dell put together a quality package. The carrying case is much higher quality than I expected it to be, and the only negative I noticed about it is that it is slightly larger than it has to be. Probably due to the fact that they use this case for the 8100 also.
Still debating whether to try to call up and change the three year warranty to one year.