Dell Laditude Password on boot

[Chiboy]

Well my friend just called me up & said he forgot his password on boot & doesnt know what to do now. I know how to do it with Desktops but how do you reset the password on a Dell Laptop?

 

[Derango]

You don't...easily. Best bet is to call dell. Its a much more secure mechanism on a laptop than on a desktop, for obvious reasons.

 

[her209]

I'm sure there is a battery somewhere.

 

[Kevin]

There's usually a hidden jumper somewhere...

 

[Gunbuster]

call dell

 

[Chiboy]

Well he got the laptop off some guy & he cant get a hold of him. Should he still call Dell or just is there a way he can do it by him self?

 

[Renob]

I work for Dell, is it a windows password, a bios password or a hard drive password?

BTW If it a Lat C or D you cant pull the battery.

 

[Renob]

If he calls dell and cant varify ownership dont bother they wont help.

If its a windows password just reinstall

 

[Chiboy]

Originally posted by: Renob
I work for Dell, is it a windows password, a bios password or a hard drive password?

BTW If it a Lat C or D you cant pull the battery.

Bios.

 

[dmurray14]

Originally posted by: Chiboy
Well he got the laptop off some guy & he cant get a hold of him. Should he still call Dell or just is there a way he can do it by him self?

Doesn't sound like he stole it or anything...

 

[Renob]

Bios.


He is screwed.

We need some of the number off the screen for the password to put in a password generator, and there will drill him for info about ownership.

 

[Chiboy]

Originally posted by: dmurray14

Originally posted by: Chiboy
Well he got the laptop off some guy & he cant get a hold of him. Should he still call Dell or just is there a way he can do it by him self?

Doesn't sound like he stole it or anything...

Well Ill be honest I dont know, I'm just saying what hes telling me. I doubt he did but again I dont know that as a fact. Ive seen him use it before if that helps?

 

[Renob]

Get the service tag#, the express service code and all the numbers and symbols off the password screen to me and I will call one of my friends at work and see what I can do.

If its marked as being ripped off he is out of luck, and a Dick.

 

[Renob]

Well I guess your lack of a reply means your friend is a dick and ripped off the system.

 

[XZeroII]

SCREWED! On IBM ThinkPads, there is a separate chip that contains the PW and it doesn't require power to maintain the PW. According to IBM, the only way to fix it is to replace the mobo.

 

[Chiboy]

Originally posted by: Renob
Well I guess your lack of a reply means your friend is a dick and ripped off the system.

Huh? No, I dont think he did but I spoke to him a while ago. He doesnt have a Car & I cant drive till next week (Insurance) so ill get it from him next week & was going to PM you.