Dell GeForce 560 Ti very hot

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Aarkham

Junior Member
Nov 3, 2011
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Hello

I've bought an XPS 8300 last week with a GeForce 560 Ti. Unfortunately the card is very hot and the fans are very loud. Dell has agreed to change the card, but I'm afraid that all of their cards are as hot as the one that I have now. Does anybody have any experience with them?

The card idles at about 50ºC and when playing it gets to high 90ºC. The card at 98ºC drops performance to not getting hotter. A friend lend me a GeForce 460 to test the PC and it has been like night and day, so I know for sure that the problem lies in the card. Any suggestion is appreciated.

Thanks in advance.
 
Leyawiin

Leyawiin

Diamond Member
Nov 11, 2008
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Its probably that case. Looks like it doesn't have the best airflow and the GTX 560 Ti is rather warm at load (usually around the mid 70C territory with good airflow). Your idle temperature is pretty high though - when its downclocked it should be in the low 30s. Try taking the side panel off and see what your temperatures do. If the card behaves normally its the case.
 
Termie

Termie

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Aug 17, 2005
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Dell cases are not particularly well ventilated, as Leyawiin pointed out. But if a 460 worked fine, then maybe there was a problem with the 560Ti. In particular, that idle temp was way too high. It should be in the 30s, even with poor ventilation. I'd say try the replacement and see what happens. Is it a reference design, i.e., does it look like this? http://www.evga.com/articles/00609/

It shouldn't be getting that hot, even in a Dell case. That card was found to have the lowest idle temperature of any card Anandtech has ever tested - 28C: http://www.anandtech.com/show/4135/nvidias-geforce-gtx-560-ti-upsetting-the-250-market/16
 
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notty22

notty22

Diamond Member
Jan 1, 2010
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I agree with, what's been said.
Is this what your 8300 looks like.
dell_xps_8300_788982_g3.jpg

Unfortunately, there is not much room under the video card. Or venting. Depending on style of cooler on the cards being discussed, air can stagnate under there. So it just keeps increasing in temp. The card in this picture is a AMD blower style type video card. It moves air out the back. 560's do run hotter than 460's, they are clocked higher by default. Give more information on what you have, and tested.
 
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Ben90

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Jun 14, 2009
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Why is the CPU fan tilted? Is the socket installed like that? I remember my friend showing my a picture of a computer he worked on that had the memory slots offset by a few degrees from vertical.
 
A

Aarkham

Junior Member
Nov 3, 2011
17
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0
Hello

Thanks everybody for your time :)

I've tried to find out if the case is the problem. I have opened tha case and been doing nothing for about five minutes, the card idles at about 45 ºC (the fans at 1740 RPM - 40% ). Then I have put the case again and waited for another five minutes and the temperature even dropped untill 43ºC (the fans never spin slower than 1740 RPM - 40%), so I think that the case is not the problem.


It's a little lower than I posted before, but in the test the PC was doing nothing. For example, now I'm only writing this post and the card is at 48ºC.

For comparison, I've done the same test with the GTX460 (an ASUS one). After five minutes doing nothind with the case open, it idles at about 34-35ºC (fans at 1410 RPM - 20%). When I close the case, 5 minutes later is idle at 34 ºC (fans at 1410 RPM - 20%).



The other day, I asked this in a dell forum and someone asked me to put a video in youtube to hear the noise, so I put it http://youtu.be/H9uNhvMeGVw although the noise is not nearly the same live. Here you can also see how when it reaches 98ºC the performance drops. This makes that the 3dmark is quite poor, as can be seen at http://3dmark.com/3dm11/2119163

Termie, I don't know if it's the same card, it looks the same, but mine even is underclocked with the core clock at 732, shader clock at 1464 and the memory clock at 1900. I've uploaded some pictures of the card and screen shots of the CPUID utility at http://share.ovi.com/album/aarkham.GeForce560Ti
 
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Aarkham

Junior Member
Nov 3, 2011
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waffleironhead said:
You most likely have a 560ti(oem){since its from dell}. So ignore any and all heat metrics for the retail 560ti. iirc the oem car is built off of the same chip as the 570/580, so you should be looking to those cards for an idea on power consumption and heat usage.

http://www.geforce.com/Hardware/GPUs/geforce-gtx-560-ti-oem/specifications

Most likely culprit is dell's poor case ventilation.
Click to expand...


Hello waffleironhead, thanks for your answer. I think that you are right. I checked the specs in the link you provided and the are the same as my card. I'm a little upset, I thought I have bought a different card and the fact that it's relatively silent was an important factor.

I can not understand how nVidia has two different cards with almost the same name. The problem is that I can not return just the graphic card and buy another one, I have to return the complete PC. The new card still has not arrived and I don't think that I will get it before the time to return the PC expires.

I have tried to slow down the fan with an EVGA utility, but the lowest value is 1740RPM-40%. It's possible to slow them a little?
 
Termie

Termie

Diamond Member
Aug 17, 2005
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Aarkham said:
Hello waffleironhead, thanks for your answer. I think that you are right. I checked the specs in the link you provided and the are the same as my card. I'm a little upset, I thought I have bought a different card and the fact that it's relatively silent was an important factor.

I can not understand how nVidia has two different cards with almost the same name. The problem is that I can not return just the graphic card and buy another one, I have to return the complete PC. The new card still has not arrived and I don't think that I will get it before the time to return the PC expires.

I have tried to slow down the fan with an EVGA utility, but the lowest value is 1740RPM-40%. It's possible to slow them a little?
Click to expand...

Dell does this kind of thing over and over. What you got was not a 560Ti at all. It's a reject 570, with a cooler that was not designed to cool the 570 chip.

I'd return it to Dell and ask for a different GPU as a replacement - I know they also offer the 6870, for instance (although for more money, amazingly). See if you can get it at no cost. THat 560Ti is a real dog.
 
FalseChristian

FalseChristian

Diamond Member
Jan 7, 2002
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The 560Ti runs hotter than the 460 because it's clocked higher by default and needs to use a higher voltage to get that high. I'd get a 460 1GB and overclock it. It should hit a 820Mhz core without any voltage raising. I have 2 eVGA 460 1GB overclocked to 820/1640/4200 at default voltages.

Also you could try raising the fan speed to 80%. This'll drop the temps down alot and you'll get used to the extra noise.
 
R

rayed

Junior Member
Nov 4, 2011
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Dell cases are not particularly well ventilated. But if a 460 worked fine, then maybe there was a problem with the 560Ti.
 
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Aarkham

Junior Member
Nov 3, 2011
17
0
0
Hello

The replacement card has arrived and the situation has improved. Now it idles at 38-42 ºC, that it's a little improvement but unfortunately, the fan RPM stays almost the same. It has improved more under load, the 3dmark11 score has gone from 4089 to 4584 (the old card reached 98 ºC and throttled down) with a maximum temperature of 86ºC in the test and the fans do not reach near 4000 RPM as before.


@Termie, I asked Dell about it but they told me that they can not change the parts. I can return the whole PC but not just the graphic card. I'm not sure if I blame more nVidia for calling two different cards almost the same or Dell for not stating explicitly. Also, maybe I should be a little more careful.

@FalseChristian, I'm very sensible to noises so I won't be able to get used to fans at such a high speed. I's like to be able to slow them a little when idle.

@rayed, yes, the new card has a better behavior.


Thanks everybody for your comments.
 
Termie

Termie

Diamond Member
Aug 17, 2005
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Aarkham said:
Hello

The replacement card has arrived and the situation has improved. Now it idles at 38-42 ºC, that it's a little improvement but unfortunately, the fan RPM stays almost the same. It has improved more under load, the 3dmark11 score has gone from 4089 to 4584 (the old card reached 98 ºC and throttled down) with a maximum temperature of 86ºC in the test and the fans do not reach near 4000 RPM as before.


@Termie, I asked Dell about it but they told me that they can not change the parts. I can return the whole PC but not just the graphic card. I'm not sure if I blame more nVidia for calling two different cards almost the same or Dell for not stating explicitly. Also, maybe I should be a little more careful.

@FalseChristian, I'm very sensible to noises so I won't be able to get used to fans at such a high speed. I's like to be able to slow them a little when idle.

@rayed, yes, the new card has a better behavior.


Thanks everybody for your comments.
Click to expand...

Good to hear. 40C is not bad at idle. 86C at load is ok too (for the high-end Fermi chips, which is what yours is based on).

I'm not surprised they'd force you to return the whole computer to get a different model of card. At least it seems you have experienced some improvement.
 
Termie

Termie

Diamond Member
Aug 17, 2005
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Aarkham said:
I don't have Shadowchaser, so I can't tell. I tested Rage, Just Cause 2, GTA IV and Bullet Storm.

The replacement card is OK, although I'd preferred a real GeForce 560 Ti instead of the OEM.
Click to expand...

You should be ok with the new one.

But next time, build your own! Much more fun, and you get to pick your components, not Dell...
 
A

Aarkham

Junior Member
Nov 3, 2011
17
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0
Termie said:
You should be ok with the new one.

But next time, build your own! Much more fun, and you get to pick your components, not Dell...
Click to expand...


This PC should last three years or more. When I'm done with it I'll remember your advice. I've learned that in this site there is a lot of very knowledgeable and friendly people so maybe I'll dare with your help.

Thanks Termie and everybody for your help!!! :)
 
T

Turb0T

Junior Member
Nov 19, 2011
5
0
0
Hi,

I have the same 8300XPS which also has a very noisy "560Ti".

I will probably try for a full return as I specifically looked for the 560Ti as other reviews of it (and what seems to be a different version!) said it was very quiet. I suspect that a "proper" 560Ti will still be running hot due to the lack of ventilation at the bottom of the case, though Termie's comments suggest it might... if so is there a particular brand that would be recommended?

Also the XPS I had previously, that I was perfectly happy with, was a much bigger case and had pretty much no noise.

The graphics themselves are great. The noise it not. Lesson learnt I guess.

Tim
 
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Turb0T

Junior Member
Nov 19, 2011
5
0
0
It's about 43 degrees idling, which is lower than the OP's figure, and about 85-88 in a typical current game, which is also a bit lower. It doesn't go into the high 90's like his.

At 86 degrees where it is right now the fan speed is reported at 57%. It's about there that the noise gets much more noticeable.

That's all from the Nvidia monitoring tool output.
 
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Aarkham

Junior Member
Nov 3, 2011
17
0
0
Hello Turb0T

Your numbers are about the same as I get with the replacement card. I think that are the normal values for this card.

For me the noise is tolerable in idle (I'd prefer less) and when gaming it depends on the "noise" in the game.

I blame nVidia more than Dell. They should have call the card with a different name and then you can choose if it's Ok. It's very annoying buying one thing after researching about the performance and noise and getting another one.
 
T

Turb0T

Junior Member
Nov 19, 2011
5
0
0
Well exactly.

The first problem is the card almost certainly being the OEM version, which draws more power.

The second is the case, which has very little space below the graphics card, and no fan-assisted exhaust at the bottom (the old XPS system I had was much bigger and did have a bottom fan). The problem is compounded by a sound card being installed in what little space there is below the graphics card.

It might be that a "real" 560Ti like the Asus model with dual fans could push the air out better (there are vents to front and side in the case), and thus run cooler, but that's a gamble at £150 or more.

In my view the new XPS case isn't designed for a card like that. The old style XPS case was.
 
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